Patton Gateways Setup

Concept

We support all Patton gateways running SmartWare 5.3 or higher.

Patton Gateway

Once it is connected to the LAN, the Patton gateway is assigned an IP address from the telephony network. The ports of the gateway can be connected to the public telephone network or analogue terminal devices. Due to the LAN connection, Patton gateways are ideally suited to be operated in environments where pascom is operated and managed inside in a virtual machine.

ISDN and analogue extensions

Connection via SIP

If the connection is established via SIP, this means that all calls to a particular extension are routed through pascom using SIP. An incoming call for the fax device, for example, will first be routed through (1) to pascom and then through(2) to the fax device.

The advantage of all connections being routed through pascom is that pascom can manage the call flow, e.g. forward the call to another destination after a timeout. It is also possible to route the call based on pre-defined business hours. In this scenario, the extension needs not to be connected to the same Patton hardware as the trunks.

The disadvantage is that fax services may not be as stable. Also, data transmission with ISDN is not possible.

Preparations

Connect the Patton gateway to your switch, then plug in the power supply and boot the gateway. The gateway will automatically request an IP address from the DHCP.

If you are using a Patton gateway that might have stored older settings and you are not sure about the network settings, do a factory reset. This will configure the gateway for use with DHCP. To perform the reset, press the gateway’s reset button for 5 seconds while the gateway is in operation. Hold the button until the “Run” LED starts blinking. Wait until the blinking stops and the continuous light of the LED indicates that the Patton gateway is again ready for use.

Configuration

Detecting and adding Patton gateway entries for pascom

Once your Patton gateway is connected to your LAN, pascom can automatically detect it, as long as the gateway is located in the same subnet as pascom. In the pascom web interface, select Gateways > Gateway list and press the “Add” button. Next, select the gateway type Patton gateway. pascom will search for the Patton gateway:

If detection is unsuccessful or the Patton gateway is in a different subnet than pascom, you can add the hardware manually by clicking the Create manually button.

The drop-down menu Gateways lists all detected Patton gateways:

Enter your data in the fields User name and Password to authenticate with the webserver running on the Patton devices. The default user name is administrator. No default password is set. You cannot change the user name or password at this point yet. Press Next and review the summary and port configuration displayed in this screen:

You can now customize the name and save your changes.

Creating ISDN trunks

A common use case for Patton gateways is to connect ISDN trunks to it. To do so, select the gateway you want to use from the list, click the Edit button and then switch to the Allocation tab.

The Add button allows you to configure either BRI or PRI trunks and will create a new data record. Please see Configuring ISDN, Analogue and GSM Gateways#ISDNinanutshell if you need help with ISDN technology.

Double-clicking on the name field of a record will open a detailed view. You can then select which port belongs to that trunk. Multiple selections are possible, as a BRI that is configured to use the PP protocol allows for several NTs to be aggregated so they form a single trunk.

Use Mode and Technology menus to configure the interface type. For a BRI that is configured to work in PP mode, the interface type must be set to TE and PTP. For more details, please see Configuring ISDN, Analogue and GSM Gateways#ISDNinanutshell.

You have now configured the interface of the Patton gateway and should continue with the next step, the Creating trunks and call rules chapter.

Creating ISDN or analogue extensions

Select the gateway from the list, click the Edit button and go to the Allocation tab.

The Add menu allows you to add the following extensions:

Typ Description Use case
Analogue terminal via SIP Analogue terminal device being routed on pascom telephone
ISDN telephone via SIP ISDN telephone being routed directly on pascom telephone

The interface of the Patton gateway is now configured. You can proceed with Preparing Devices for Operation.