From mobydick version 7.14, 32bit versions are no longer supported. Should you currently operate a 32bit version, you will need to consider the following:
By updating, the phone system will be automatically upgraded to a 64bit system.
When attempting to install a mobydick / pascom phone system from version 7.14 onwards, you will receive an error warning that the update is not possible and the update process will terminate.
Should you operate a 32bit appliance, then you will require a new hardware solution. Please contact our sales team for more information (Tel. +44 203 1379-964 / +49 991 29691-200).
Should your mobydick phone system be installed in a virtual environment with a 32bit host, then the mobydick phone system will need to be migrated to a new 64bit host.
Create a database backup via
Download the latest pascom Community Version (min. Version 7.14) and install this on your new 64bit compatible hardware / host. Upload and restore your database backup by following these steps:
Database backup >
Upload and Restore.