Documentation
pascom Product Documentation and Release Notes
-
Desktop Client User Guide
- Log on to the pascom client
- Layout and Overview
- Profile and Contactlist
- Search, Smart Filter and Notifications
- Telephoning with the pascom Client
- Transfer, Pickup and Call forwarding
- Groups for Chat-Rooms and Conferences
- Chat, Group-Chats and Filesharing
- Use Video-Telephony and Screensharing
- Audio- and Video Conferencing
- The Call- and Team History
- pascom Teams - Working with call queues
- The Phonebook
- Send and receive faxes
- Use the Call Recording System
- My Device Control
- Headset and Audio Settings
- Use Kuando Busylight
- How to use Client Actions
- pascom Client Settings
- How to use the tomedo® Integration
- Quick Start
- Server Setup
-
Mobile Client User Guide
- pascom Mobile App pairing and login
- Profile and Contactlist
- Search, Smart Filter and Push-Notifications
- Telephoning with the pascom Mobile Client
- Groups for Chat-Rooms and Conferences
- Chat and Group-Chats
- Use Video-Telephony
- Audio- and Video Conferencing
- The Call- and Team History
- pascom Teams - Working with call queues
- The Phonebook
- Mobile App Energy Optimisation Settings
- User Management
- Telephone Book
- Web Conference User Guide
- Team Management
- Client Administration
- Endpoints
- Gateway Configuration
- Trunks
- Trunk Templates
- Automatic Call Distribution
- Modules
- Concepts
-
How to
- Data protection and IT operations in the pascom cloud
- Monitoring via Nagios or Icinga
- Setup Mobile Access via the Internet
- Using a Lancom as a Router
- Nextragen - VoIP & Network Monitoring
- Subscription Downgrades
- Setup Extensions
- Remove Dialplan Loops
- Function / Service Codes
- Change SIP Header
- Telephone Provisioning via DHCP
- tomedo® Integration setup
- Support & Release Notes
- REST API
Audio- and Video Conferencing
+ Cloud and Self HostedUse the pascom Client conference tools for more effective collaboration with your colleagues and customers
Trainings Video
Overview
Conferences are an important part of today’s business world. Discuss topics with your colleagues or customers in virtual conference rooms. Meetings with multiple participants have never been easier than with the pascom client.
What is required?
To make conferences in the pascom client, you need a pascom group. Use the following Tutorial to create a pascom group.
Conference with colleagues
- Create a pascom group e.g. virtual conference room or meeting room. You can also use existing pascom groups that you have already created.
Conference with customers
Create a pascom group e.g. virtual conference room or meeting room. Additionally activate the guest mode of the pascom group so that you receive a dial-in number and PIN for your customers.
Pass on the dial-in data to your customers to invite them.
The group lights up green
A pascom group starts to light up green when there is an active conference or when there are participants in the conference. If all participants leave the group, the signaling stops.
Active Conference in a pascom Group
Audio conference with your colleagues
To start or join a conference, call the group by clicking on the . You are now logged in to the group’s conference room.
Active conference with colleagues
You now have all functions at your disposal, which you should already know from the tutorials for the Video- und Screensharing-Tools or the telephony functions.
Video - Screensharing conference with your colleagues
If you are in an active conference, you can activate the video functionality as well as the screen sharing via the dial field.
Please note, as soon as you switch on Video or Screensharing in a conference, all participants can see your video or screen content.
Active Video conference with colleagues
- Hold such great meetings or presentations by using the screen sharing function and video function.
The Screensharing function can only be used by one participant at a time. Usually this is the presenter or moderator of the conference.
Audio conference with your customers
An audio conference with your customers works just like with your colleagues. External participants join your group via the Guest mode and can join the conference in this way.
Active video conference with external participants
External participants cannot see your chat history in an audio conference.
Video,- Screensharing conference with your customers
To bring the visual aspect into a conference with your customers, you need to start a web conference. How to create an online conference in connection with the pascom Web Client is explained in this Tutorial.