Documentation
pascom Product Documentation and Release Notes
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Desktop Client User Guide
- Log on to the pascom client
- Layout and Overview
- Profile and Contactlist
- Search, Smart Filter and Notifications
- Making and receiving with the pascom Client
- Transfer, Pickup and Call forwarding
- Groups for Chat-Rooms and Conferences
- Chat, Group-Chats and Filesharing
- Use Video-Telephony and Screensharing
- Audio- and Video Conferencing
- The Call- and Team History
- pascom Teams - Working with call queues
- The Phonebook
- Send and receive faxes
- Use the Call Recording System
- Managing My Devices
- Remote Control of Mobile Devices
- Headset and Audio Settings
- Line Key Configuration
- Extension Switch usage
- Intercom User Gudie
- How to use Client Actions
- Use Kuando Busylight
- pascom Client Settings
- How to use the tomedo® Integration
- Quick Start
- Server Setup
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Mobile Client User Guide
- pascom Mobile App pairing and login
- Profile and Contactlist
- Search, Smart Filter and Push-Notifications
- Calling with the pascom Mobile App
- Groups for Chat-Rooms and Conferences
- Chat, Group-Chats & Filesharing
- Mobile App Advanced Settings
- Use Video-Telephony
- Audio- and Video Conferencing
- The Call- and Team History
- pascom Teams - Working with call queues
- The Phonebook
- Door Bell usage
- Extension Switch usage
- Mobile App Energy Optimisation Settings
- User Management
- pascom ONE
- Telephone Book
- Web Conference User Guide
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Connector Import
- Users from CSV-File
- Users from LDAP Directory
- Users from Microsoft Active Directory
- Users from Azure Active Directory (aadds)
- Users from Univention (UCS)
- Contacts from CSV-File
- Contacts from LDAP Directory
- Contacts from Microsoft Active Directory
- Contacts from Microsoft Exchange
- Variables Assignment
- Structure Examples
- Automation
- Team Management
- Client Administration
- Endpoints
- Gateway Configuration
- Trunks
- Trunk Templates
- Automatic Call Distribution
- Modules
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How to
- Data protection and IT operations in the pascom cloud
- Monitoring via Nagios or Icinga
- Setup Mobile Access via the Internet
- Using a Lancom as a Router
- Nextragen - VoIP & Network Monitoring
- Subscription Downgrades
- Setup Extensions
- Remove Dialplan Loops
- Function / Service Codes
- Change SIP Header
- Telephone Provisioning via DHCP
- tomedo® Integration setup
- Support & Release Notes
- REST API
Extension Switch usage
+ Cloud and Self HostedExtension switches allow convenient control of call actions via the pascom client.
Overview
Extension switches are a valuable tool to control the behavior of the pascom telephone system. With a simple on/off switch you can e.g. switch announcements, set call forwarding or cause a completely different call flow. The application possibilities are endless.
Requirements
In order to use the extension switch as an interactive element in your contact list, corresponding roles must be defined that allow you to use the extension switch. If you do not find an extension switch in your contact list, contact your system administrator or IT administrator.
Extension Switch usage
In your contact list you will find the extension switch for e.g. Prompt AfterHours.
- click on the Switch/- Button to activate the extension switch.
- to deactivate the extension switch, click the Switch/- Button again.
Favor extension switch
You can add the extension switch to your Favorites, just like any other element in your contact list. Simply click on the star symbol and the extension switch will be added to your list of favorites.
Individualize extension switch
The extension switch can be visually customized to your requirements. To do so, click on the avatar image of the extension switch and you will get to further settings.
- Automatically generate an avatar image or alternatively upload a custom avatar image for the extension switch.