Documentation
pascom Product Documentation and Release Notes
-
Desktop Client User Guide
- Log on to the pascom client
- Layout and Overview
- Profile and Contactlist
- Search, Smart Filter and Notifications
- Making and receiving with the pascom Client
- Transfer, Pickup and Call forwarding
- Groups for Chat-Rooms and Conferences
- Chat, Group-Chats and Filesharing
- Use Video-Telephony and Screensharing
- Audio- and Video Conferencing
- The Call- and Team History
- pascom Teams - Working with call queues
- The Phonebook
- Send and receive faxes
- Use the Call Recording System
- Managing My Devices
- Remote Control of Mobile Devices
- Headset and Audio Settings
- Line Key Configuration
- Door Bell usage
- Extension Switch usage
- How to use Client Actions
- Use Kuando Busylight
- pascom Client Settings
- How to use the tomedo® Integration
- Quick Start
- Server Setup
-
Mobile Client User Guide
- pascom Mobile App pairing and login
- Profile and Contactlist
- Search, Smart Filter and Push-Notifications
- Calling with the pascom Mobile App
- Groups for Chat-Rooms and Conferences
- Chat, Group-Chats & Filesharing
- Use Video-Telephony
- Audio- and Video Conferencing
- The Call- and Team History
- pascom Teams - Working with call queues
- The Phonebook
- Door Bell usage
- Extension Switch usage
- Mobile App Energy Optimisation Settings
- User Management
- Telephone Book
- Web Conference User Guide
- Team Management
- Client Administration
- Endpoints
- Gateway Configuration
- Trunks
- Trunk Templates
- Automatic Call Distribution
- Modules
- Concepts
-
How to
- Data protection and IT operations in the pascom cloud
- Monitoring via Nagios or Icinga
- Setup Mobile Access via the Internet
- Using a Lancom as a Router
- Nextragen - VoIP & Network Monitoring
- Subscription Downgrades
- Setup Extensions
- Remove Dialplan Loops
- Function / Service Codes
- Change SIP Header
- Telephone Provisioning via DHCP
- tomedo® Integration setup
- Support & Release Notes
- REST API
Audio- and Video Conferencing
Use the pascom Mobile Client conference tools for more effective collaboration with your colleagues and customers
Overview
Conferences are an important part of today’s business world. Discuss topics with your colleagues or customers in virtual conference rooms. Meetings with multiple participants have never been easier than with the pascom Mobile client.
What is required?
To make conferences in the pascom client, you need a pascom group. Use the following tutorial to create a pascom group.
Conference with colleagues
- Create a pascom group e.g. virtual conference room or meeting room. You can also use existing pascom groups that you have already created.
Conference with customers
Create a pascom group e.g. virtual conference room or meeting room. Additionally activate the guest mode of the pascom group so that you receive a dial-in number and PIN for your customers.
Pass on the dial-in data to your customers to invite them.
The group lights up green
A pascom group starts to light up green when there is an active conference or when there are participants in the conference. If all participants leave the group, the signaling stops.
Active Conference in a pascom Group
Audio conference with your colleagues
To start or join a conference, call the group by clicking on the handset icon. You are now logged in to the group’s conference room.
Active conference with colleagues
You now have all functions at your disposal, which you should already know from the tutorials for the video tools or the telephony functions.
Video - conference with your colleagues
If you are in an active conference, you can activate the video functionality via the dial field.
Please note, as soon as you switch on Video in a conference, all participants can see your video.
Audio conference with your customers
An audio conference with your customers works just like with your colleagues. External participants join your group via the Guest mode and can join the conference in this way.
Active video conference with external participants
Start an Audio Conference over the GSM network as a Moderator
If you do not have a data network available when you are on the road, you can also start an audio conference via the GSM network.
What is needed?
- You must have an assigned pascom mobile device with your stored cell phone number.
- A pascom group for conferences must have been created, in which you are a Member.
- The pascom group must have an active guest mode so that you can call it via the dial-in number.
How does it work?
You call the pascom group from your cell phone while on the move, enter the associated PIN and thus start an audio conference. You are automatically recognized as the moderator of this audio conference. Your pascom Mobile Client is not required for this.