Documentation
pascom Product Documentation and Release Notes
-
Desktop Client User Guide
- Log on to the pascom client
- Layout and Overview
- Profile and Contactlist
- Search, Smart Filter and Notifications
- Telephoning with the pascom Client
- Transfer, Pickup and Call forwarding
- Groups for Chat-Rooms and Conferences
- Chat, Group-Chats and Filesharing
- Use Video-Telephony and Screensharing
- Audio- and Video Conferencing
- The Call- and Team History
- pascom Teams - Working with call queues
- The Phonebook
- Send and receive faxes
- Use the Call Recording System
- My Device Control
- Headset and Audio Settings
- Use Kuando Busylight
- How to use Client Actions
- pascom Client Settings
- How to use the tomedo® Integration
- Quick Start
-
Server Setup
- Using pascom.cloud
- pascom Appliance
- pascom SMB Server
- pascom Virtual IP PBX
- Amazon Web Services (AWS)
- pascom Cloud Service Provider (CSP)
- pascom Server Update, Backup and Restore
- Server Management Interface
- Server CLI (TUI) Interface
- Upgrade from pascom 17 or older
- Port Overview | Firewall Configuration
-
Mobile Client User Guide
- pascom Mobile App pairing and login
- Profile and Contactlist
- Search, Smart Filter and Push-Notifications
- Telephoning with the pascom Mobile Client
- Groups for Chat-Rooms and Conferences
- Chat and Group-Chats
- Use Video-Telephony
- Audio- and Video Conferencing
- The Call- and Team History
- pascom Teams - Working with call queues
- The Phonebook
- Mobile App Energy Optimisation Settings
- User Management
- Telephone Book
- Web Conference User Guide
- Team Management
- Client Administration
- Endpoints
- Gateway Configuration
- Trunks
- Trunk Templates
- Automatic Call Distribution
- Modules
- Concepts
-
How to
- Data protection and IT operations in the pascom cloud
- Monitoring via Nagios or Icinga
- Setup Mobile Access via the Internet
- Using a Lancom as a Router
- Nextragen - VoIP & Network Monitoring
- Subscription Downgrades
- Setup Extensions
- Remove Dialplan Loops
- Function / Service Codes
- Change SIP Header
- Telephone Provisioning via DHCP
- tomedo® Integration setup
- Support & Release Notes
- Developer APIs
Mobile App Energy Optimisation Settings
In order to ensure that the pascom mobile app for Android is able to reliably receive messages and calls whilst running in the background, the app’s battery optimisation settings must be switched off.
pascom Mobile App Energy Optimisation Notification
When you start the pascom mobile app, the following notification may appear across the top of the client.
Message: - pascom App battery optimisation is enabled
The Solution
Click Details link within the notification in order to open the following screen:
By pressing the button, the pascom app will automatically adjust the apps battery optimisation settings in order to ensure maximum performance. In order to proceed and allow the changes, you must press Allow.
The pascom app includes a dedicated power management function in order to optimise and regulate battery consumption. By making the above changes, the reliable, real-time receipt of calls and messages is ensured.
Manually Disable Energy Saving
You can also manually disable energy saving settings for the pascom app. To do this, go to apps settings menu on your smartphone and search for the pascom Client.
Tap the icon in order to disable the Optimise battery usage within the next screen. Note, you may need to select All Apps from the drop down list.
