https://www.pascom.net/en/blog/category-voip-glossary/ Recent content in VoIP Glossary on pascom Blog Hugo -- gohugo.io en Thu, 07 Aug 2025 00:00:00 +0000 https://www.pascom.net/en/glossary/time-of-day-call-routing/ Thu, 07 Aug 2025 00:00:00 +0000 https://www.pascom.net/en/glossary/time-of-day-call-routing/ What is Time-of-Day Call Routing? Time-of-day Call Routing is a business phone system feature that allows calls to be handled differently according to the time of day or even on specific days and dates using so called Action Conditions or Time Conditions, i. https://www.pascom.net/en/glossary/cloud-pbx/ Thu, 01 Jun 2023 00:00:00 +0000 https://www.pascom.net/en/glossary/cloud-pbx/ What is a Cloud PBX? A Cloud PBX is a phone system hosted in the cloud, allowing businesses to make and receive calls through the internet. https://www.pascom.net/en/glossary/pbx/ Thu, 01 Jun 2023 00:00:00 +0000 https://www.pascom.net/en/glossary/pbx/ What does PBX stand for? What is a PBX system? PBX, or Private Branch Exchange, is a business phone system that allows internal communication within an organization and connects to external phone lines. https://www.pascom.net/en/glossary/all-ip/ Sat, 01 Jan 2022 00:00:00 +0000 https://www.pascom.net/en/glossary/all-ip/ What does All-IP mean? All-IP describes the transition to Internet Protocol (IP) based voice networks. https://www.pascom.net/en/glossary/analog-information/ Sat, 01 Jan 2022 00:00:00 +0000 https://www.pascom.net/en/glossary/analog-information/ What does Analog Information Mean? There are 2 forms of information - Analog & digital. https://www.pascom.net/en/glossary/asynchronous-communication/ Sat, 01 Jan 2022 00:00:00 +0000 https://www.pascom.net/en/glossary/asynchronous-communication/ What is Asynchronous Communication? Within the field of telecommunications, Asynchronous communication is a data transfer method whereby the exchange of messages is undertaken without the aid of a synchronised clock or time source meaning the reading and responding is completed as schedules permit rather than according to a clock that is synchronised for both the sender and receiver or in real time. https://www.pascom.net/en/glossary/ata-adapter/ Sat, 01 Jan 2022 00:00:00 +0000 https://www.pascom.net/en/glossary/ata-adapter/ What is an ATA Telephone Adapter? ATA is short for Analog Telephone Adapter. https://www.pascom.net/en/glossary/audio-encoding/ Sat, 01 Jan 2022 00:00:00 +0000 https://www.pascom.net/en/glossary/audio-encoding/ What is Audio Encoding? Audio Encoding is a method by which calls are signalled, setup and then broken down again using Audio Codecs to relay Audio streams over an IP network. https://www.pascom.net/en/glossary/audio-menu/ Sat, 01 Jan 2022 00:00:00 +0000 https://www.pascom.net/en/glossary/audio-menu/ What is an Audio Menu? Audio Menus provide a verbal choice platform in the form of an over the phone recording. https://www.pascom.net/en/glossary/audio-response-units/ Sat, 01 Jan 2022 00:00:00 +0000 https://www.pascom.net/en/glossary/audio-response-units/ What Are Audio Response Units? Audio Response Units (ARUs)are defined as computer telephony systems which combine voice store and forwarding technologies to playback pre recorded messages. https://www.pascom.net/en/glossary/auto-attendant/ Sat, 01 Jan 2022 00:00:00 +0000 https://www.pascom.net/en/glossary/auto-attendant/ What is an AutoAttendant? Auto-Attendant enables the automatic transfer of callers without the need for an operator or receptionist distributing the calls. https://www.pascom.net/en/glossary/auto-provisioning/ Sat, 01 Jan 2022 00:00:00 +0000 https://www.pascom.net/en/glossary/auto-provisioning/ What is AutoProvisioning? AutoProvisioning is the name give to the process of onboarding IP endpoints onto a VoIP phone system. https://www.pascom.net/en/glossary/automatic-call-distribution/ Sat, 01 Jan 2022 00:00:00 +0000 https://www.pascom.net/en/glossary/automatic-call-distribution/ What is ACD? ACD is an abbreviation meaning Automatic Call Distribution. https://www.pascom.net/en/glossary/bandwidth/ Sat, 01 Jan 2022 00:00:00 +0000 https://www.pascom.net/en/glossary/bandwidth/ What Does Bandwidth Mean? Bandwidth refers to the amount of data that can be transferred over a communication line/channel in a fixed time period. https://www.pascom.net/en/glossary/bring-your-own-device/ Sat, 01 Jan 2022 00:00:00 +0000 https://www.pascom.net/en/glossary/bring-your-own-device/ What is Bring Your Own Device (BYOD)? Bring Your Own Device (BYOD) is the practice of allowing employees to utilise personally owned mobile devices (laptops, Tablets, Phablets and smartphones) in the work place in order to access company information, systems and applications. https://www.pascom.net/en/glossary/bring-your-own-provider/ Sat, 01 Jan 2022 00:00:00 +0000 https://www.pascom.net/en/glossary/bring-your-own-provider/ What is Bring Your Own Provider (BYOP)? Bring Your Own Provider is similar to all the Brind/Choose Your Own strategies. https://www.pascom.net/en/glossary/call-detail-records/ Sat, 01 Jan 2022 00:00:00 +0000 https://www.pascom.net/en/glossary/call-detail-records/ What are Call Detail Records? Call Detail Records (abbreviation CDR) are the data records that are automatically produced by a phone system, telecoms exchange or other telecommunications equipment. https://www.pascom.net/en/glossary/call-flip-call-push/ Sat, 01 Jan 2022 00:00:00 +0000 https://www.pascom.net/en/glossary/call-flip-call-push/ What is Call Flip? Call Flip is a VoIP / cloud phone system feature that allows users to move live phone calls from one device to another, i. https://www.pascom.net/en/glossary/choose-your-own-device/ Sat, 01 Jan 2022 00:00:00 +0000 https://www.pascom.net/en/glossary/choose-your-own-device/ What is Choose Your Own Device? Choose Your Own Device or CYOD is similar to Bring Your Own Device(BYOD) but differs in that CYOD allows employees to choose from a selection of pre approved company mobile devices. https://www.pascom.net/en/glossary/choose-your-own-provider/ Sat, 01 Jan 2022 00:00:00 +0000 https://www.pascom.net/en/glossary/choose-your-own-provider/ What is Choose Your Own Provider? Essentially, Choose Your Own Provider (CYOP) is the same as Bring Your Own Provider (BYOP). https://www.pascom.net/en/glossary/click-to-dial/ Sat, 01 Jan 2022 00:00:00 +0000 https://www.pascom.net/en/glossary/click-to-dial/ What is Click-to-Dial? Click-to-Dial (CTD) is a VoIP function that integrates a users’ web browser into their phone system, meaning they can make phone calls via the simple use of a shortcut key from any webpage or document. https://www.pascom.net/en/glossary/clip-no-screening/ Sat, 01 Jan 2022 00:00:00 +0000 https://www.pascom.net/en/glossary/clip-no-screening/ What is CLIP No Screening? CLIP stands for calling line identification presentation, more commonly known as Caller ID. https://www.pascom.net/en/glossary/cloud-communications/ Sat, 01 Jan 2022 00:00:00 +0000 https://www.pascom.net/en/glossary/cloud-communications/ What does Cloud Communications mean? Cloud communications refer to a communications solution that is Cloud hosted, normally by your choosen provider and are then made accessible via the Internet. https://www.pascom.net/en/glossary/codecs/ Sat, 01 Jan 2022 00:00:00 +0000 https://www.pascom.net/en/glossary/codecs/ What are Codecs? Codecs are either a device or programme for the encoding and decoding of audio streams. https://www.pascom.net/en/glossary/digital-technology/ Sat, 01 Jan 2022 00:00:00 +0000 https://www.pascom.net/en/glossary/digital-technology/ What is Digital Technology? Digital technology describes how information is broken down into a series of digits which can then be used with computers and/or transmitted across networks such as the internet. https://www.pascom.net/en/glossary/digital-transformation/ Sat, 01 Jan 2022 00:00:00 +0000 https://www.pascom.net/en/glossary/digital-transformation/ What is the Digital Transformation? Digital Transformation is a term that describes the adoption of digital technology by organisations and companies. https://www.pascom.net/en/glossary/enterprise-mobility-management/ Sat, 01 Jan 2022 00:00:00 +0000 https://www.pascom.net/en/glossary/enterprise-mobility-management/ What is Enterprise Mobility Management (EMM)? Enterprise Mobility Management (or EMM) refers to management of the increasing number of mobile devices and mobile technologies within an organisation. https://www.pascom.net/en/glossary/extension-number/ Sat, 01 Jan 2022 00:00:00 +0000 https://www.pascom.net/en/glossary/extension-number/ What is an Extension Number? In the world of business telephony, an extension number refers to an internal telephone line (and it’s phone number) assigned to a terminal (endpoint) that is connected to the phone system or PBX (Private Branch Exchange) and allows for the communication between internal users with the minimum of fuss and a no or low cost. https://www.pascom.net/en/glossary/extension-switch/ Sat, 01 Jan 2022 00:00:00 +0000 https://www.pascom.net/en/glossary/extension-switch/ What is an Extension Switch? In the pascom phone systems, specific features and functions can be assigned an extension number and this number can be configured as an extension switch which can be used to toggle specific features and functions on or off depending on your requirements. https://www.pascom.net/en/glossary/fax-to-email/ Sat, 01 Jan 2022 00:00:00 +0000 https://www.pascom.net/en/glossary/fax-to-email/ What is Fax-to-E-Mail? Fax-to-Email is a useful little tool that allows organisations to better manage their faxes by being able to send them via e-mail and receive incoming faxes as PDF attachments direct in their (or a designated) e-mail inbox. https://www.pascom.net/en/glossary/find-me-follow-me/ Sat, 01 Jan 2022 00:00:00 +0000 https://www.pascom.net/en/glossary/find-me-follow-me/ What is Find Me Follow Me? Find Me Follow Me is a telephony device management feature that allows users to control when, where and in which order their telephony devices should ring. https://www.pascom.net/en/glossary/fixed-mobile-convergence-fmc/ Sat, 01 Jan 2022 00:00:00 +0000 https://www.pascom.net/en/glossary/fixed-mobile-convergence-fmc/ What is Fixed Mobile Convergence? Fixed Mobile Convergence, or FMC, is a telecomms industry term that essentially means the combining of fixed-line and mobile technologies to make users available on one specific number regardless of the device they use or where they work. https://www.pascom.net/en/glossary/foip/ Sat, 01 Jan 2022 00:00:00 +0000 https://www.pascom.net/en/glossary/foip/ What does FoIP stand for? Where the “V” in VoIP means Voice, the “F” in FoIP means Fax over IP. https://www.pascom.net/en/glossary/gateway/ Sat, 01 Jan 2022 00:00:00 +0000 https://www.pascom.net/en/glossary/gateway/ What is a Gateway? A gateway is point on a network that acts as an entrance to another network. https://www.pascom.net/en/glossary/hardware-as-a-service/ Sat, 01 Jan 2022 00:00:00 +0000 https://www.pascom.net/en/glossary/hardware-as-a-service/ What does Hardware as a Service mean? Hardware as a Service referres to the operational costing model that sees a business renting or leasing their telephony hardware as opposed to purchasing them outright. https://www.pascom.net/en/glossary/hd-video/ Sat, 01 Jan 2022 00:00:00 +0000 https://www.pascom.net/en/glossary/hd-video/ What does High Definition Video mean? High Defintion video can be defined as any video that is of higher resolution and quality than standard definition. https://www.pascom.net/en/glossary/hd-voice/ Sat, 01 Jan 2022 00:00:00 +0000 https://www.pascom.net/en/glossary/hd-voice/ What Is HD Voice? High Definition (HD) Voice is a telecoms industry term that refers to high definition audio and speech quality when making and receiving calls. https://www.pascom.net/en/glossary/hd-audio/ Sat, 01 Jan 2022 00:00:00 +0000 https://www.pascom.net/en/glossary/hd-audio/ What does High Defnition (HD) Audio mean? Orginally from the music & sound industry, HD audio refers to a method of recording music and audio using high bandwidths. https://www.pascom.net/en/glossary/inbound-telephony/ Sat, 01 Jan 2022 00:00:00 +0000 https://www.pascom.net/en/glossary/inbound-telephony/ What Is Inbound Telephony? Inbound Telephony is a term used in telecoms to describe the direction when setting up a call. https://www.pascom.net/en/glossary/instant-messaging/ Sat, 01 Jan 2022 00:00:00 +0000 https://www.pascom.net/en/glossary/instant-messaging/ What Is Instant Messaging? Instant Messaging is the industry term used to referred to chat, either one to one or within as a group chat. https://www.pascom.net/en/glossary/interactive-voice-response-ivr/ Sat, 01 Jan 2022 00:00:00 +0000 https://www.pascom.net/en/glossary/interactive-voice-response-ivr/ What is an Interactive Voice Response (IVR) Menu? Interactive Voice Response systems or IVR menus for short, are a phone system feature that allows incoming callers to interact with the phone system via their keypad (using DTMF tones) or through speech recognition. https://www.pascom.net/en/glossary/intercom/ Sat, 01 Jan 2022 00:00:00 +0000 https://www.pascom.net/en/glossary/intercom/ What is an Intercom? The [Merriam Webster Dictionary](The https://www.merriam-webster.com/dictionary/intercom “Link to Merriam Webster Intercom Defintion”) defines Intercom as an electronic devices that enables one-way or two-way communication system that includes a microphone (one-way) and loudspeak (two-way) at each station for localised use. https://www.pascom.net/en/glossary/internal-extension/ Sat, 01 Jan 2022 00:00:00 +0000 https://www.pascom.net/en/glossary/internal-extension/ What is an Internal Extension? An internal extension is a device or phone line that is available inside of the telecommunications environment, for example a specific device or number that is used for internal purposes. https://www.pascom.net/en/glossary/internet-telephony/ Sat, 01 Jan 2022 00:00:00 +0000 https://www.pascom.net/en/glossary/internet-telephony/ What Is Internet Telephony? Internet Telephony is a term that describes making and receiving phone calls via the Internet. https://www.pascom.net/en/glossary/ip-address/ Sat, 01 Jan 2022 00:00:00 +0000 https://www.pascom.net/en/glossary/ip-address/ What is an IP Address? An IP Address is short for Internet Protocol Address and is a unique string of numerical values that are assigned to each device on a network for purposes of device identification. https://www.pascom.net/en/glossary/ip-phone/ Sat, 01 Jan 2022 00:00:00 +0000 https://www.pascom.net/en/glossary/ip-phone/ What is an IP Phone? An IP Phone is any phone that uses the IP (Internet Protocol) to make and receive calls. https://www.pascom.net/en/glossary/isdn/ Sat, 01 Jan 2022 00:00:00 +0000 https://www.pascom.net/en/glossary/isdn/ What Is The ISDN? ISDN stands for Integrated Services Digital Network and was developed in the 1980s at Bell Labs. https://www.pascom.net/en/glossary/lan/ Sat, 01 Jan 2022 00:00:00 +0000 https://www.pascom.net/en/glossary/lan/ What does LAN mean? LAN stands for Local Area Network and is the IT industry term that describes a group of computers networked together in a “Local” environment. https://www.pascom.net/en/glossary/landline-number/ Sat, 01 Jan 2022 00:00:00 +0000 https://www.pascom.net/en/glossary/landline-number/ What is a Landline Number? The term landline number refers to a telephone number on the fixed-line phone network. https://www.pascom.net/en/glossary/local-area-code/ Sat, 01 Jan 2022 00:00:00 +0000 https://www.pascom.net/en/glossary/local-area-code/ What is the Local Area Code? The local area code is a component of your landline (fixed-line) telephone number. https://www.pascom.net/en/glossary/mac-address/ Sat, 01 Jan 2022 00:00:00 +0000 https://www.pascom.net/en/glossary/mac-address/ What is a MAC Address? MAC is the abbreviation for Media Access Control. https://www.pascom.net/en/glossary/managed-service-provider-msp/ Sat, 01 Jan 2022 00:00:00 +0000 https://www.pascom.net/en/glossary/managed-service-provider-msp/ What is a Managed Service Provider? A Managed Service Provider (MSP) is a third-party solutions provider that remotely manages a customer’s IT solutions and systems. https://www.pascom.net/en/glossary/media-gateway/ Sat, 01 Jan 2022 00:00:00 +0000 https://www.pascom.net/en/glossary/media-gateway/ What is a Media Gateway? A media gateway is a translation device or service that converts (transcodes) digital media streams to enable connections between varying telecommunications technologies. https://www.pascom.net/en/glossary/mobile-application-management/ Sat, 01 Jan 2022 00:00:00 +0000 https://www.pascom.net/en/glossary/mobile-application-management/ Mobile Application Management (MAM) Mobile Application Management (MAM) refers to software (and services) used for provisioning and managing access to applications used by mobile devices on both CYOD and BYOD devices within the company’s IT infrastructure. https://www.pascom.net/en/glossary/mobile-device-management/ Sat, 01 Jan 2022 00:00:00 +0000 https://www.pascom.net/en/glossary/mobile-device-management/ What Is Mobile Device Management (MDM)? MDM or Mobile Device Management is a term applied to the administration of mobile devices such as, smartphones, phablets, tablets and laptops within an company’s IT infrastructure. https://www.pascom.net/en/glossary/mobile-voip-apps/ Sat, 01 Jan 2022 00:00:00 +0000 https://www.pascom.net/en/glossary/mobile-voip-apps/ What are Mobile VoIP Apps? A mobile VoIP app is a software application for smartphones and tablets that enable users to make and receive VoIP calls directly via the app. https://www.pascom.net/en/glossary/network-address-translation/ Sat, 01 Jan 2022 00:00:00 +0000 https://www.pascom.net/en/glossary/network-address-translation/ What Does Network Address Translation Mean? Network Address Translation or NAT is a method used to remap an IP address in to a different IP address. https://www.pascom.net/en/glossary/one-number-concept/ Sat, 01 Jan 2022 00:00:00 +0000 https://www.pascom.net/en/glossary/one-number-concept/ What Is The One Number Concept? The One Number Concept is often referred to as a Single-identity number, extension mobility, or single number reach and enables employees to make and receive calls from all of their devices (including personal mobile devices) using their office number no matter where they are. https://www.pascom.net/en/glossary/online-status/ Sat, 01 Jan 2022 00:00:00 +0000 https://www.pascom.net/en/glossary/online-status/ What Is Online Status? The term Online Status describes whether a user (or device) is available or not. https://www.pascom.net/en/glossary/outbound-telephony/ Sat, 01 Jan 2022 00:00:00 +0000 https://www.pascom.net/en/glossary/outbound-telephony/ What Is Outbound Telephony? Outbound Telephony is a term used in telecoms to describe the direction when setting up a call and refers to your business making a call to a customer etc. https://www.pascom.net/en/glossary/pots-plain-old-telephone-service/ Sat, 01 Jan 2022 00:00:00 +0000 https://www.pascom.net/en/glossary/pots-plain-old-telephone-service/ What does POTS Stand For? POTS or Plain Old Telephone Service describes the oldest form of public telecommunications infrastructure and is based on analog signal transmission and formed the basis of the PSTN which was then advanced to include both POTS and ISDN and now SIP. https://www.pascom.net/en/glossary/presence-management/ Sat, 01 Jan 2022 00:00:00 +0000 https://www.pascom.net/en/glossary/presence-management/ What is Presence Management? In terms of business telephony and communications, Presence is a status display in a contact list (also known as a “buddy list”) which indicates your availability status and that of your contacts. https://www.pascom.net/en/glossary/public-switched-telephone-network-pstn/ Sat, 01 Jan 2022 00:00:00 +0000 https://www.pascom.net/en/glossary/public-switched-telephone-network-pstn/ What is the PSTN? PSTN or Public Switched Telephone Network describes the collection of the world’s circuit switched telephone networks which are operated by national, regional and even local telecom providers (Carriers or Operators) and provide the infrastructure & services for public telecommunications. https://www.pascom.net/en/glossary/quality-of-service/ Sat, 01 Jan 2022 00:00:00 +0000 https://www.pascom.net/en/glossary/quality-of-service/ What does Quality of Service (Qos) mean? Quality of Service (QoS) is a telecoms term which describes the process of prioritising voice traffic over other network traffic such as downloads. https://www.pascom.net/en/glossary/remote-working/ Sat, 01 Jan 2022 00:00:00 +0000 https://www.pascom.net/en/glossary/remote-working/ What does the term Remote Working mean? Remote Working is describes the practice of working away from the office. https://www.pascom.net/en/glossary/rest-api/ Sat, 01 Jan 2022 00:00:00 +0000 https://www.pascom.net/en/glossary/rest-api/ What does REST API mean? REST stands for Representational State Transfer which is a software architecural style based on Internet Protocol technology. https://www.pascom.net/en/glossary/session-border-controller-sbc/ Sat, 01 Jan 2022 00:00:00 +0000 https://www.pascom.net/en/glossary/session-border-controller-sbc/ What is a Session Border Controller? Session Border Controllers, or SBCs for short, are devices/software solutions deployed within VoIP networks and are design to deliver greater control over the various media streams and signalling generated by your business communication channels. https://www.pascom.net/en/glossary/sip/ Sat, 01 Jan 2022 00:00:00 +0000 https://www.pascom.net/en/glossary/sip/ What is SIP? SIP stands for Session Initiation Protocol and is a communications protocol for starting (signalling) and managing multimedia, including voice, video, and data, sessions between IP end points and is most commonly used in Voice over IP telephony systems. https://www.pascom.net/en/glossary/sip-provider/ Sat, 01 Jan 2022 00:00:00 +0000 https://www.pascom.net/en/glossary/sip-provider/ What is a SIP Provider? A SIP Provider is a telecommunications company that provides SIP trunking services to it’s customers. https://www.pascom.net/en/glossary/sip-trunking/ Sat, 01 Jan 2022 00:00:00 +0000 https://www.pascom.net/en/glossary/sip-trunking/ What is SIP Trunking? The term “SIP Trunking” is probably quite a familiar term to anyone who works within or is an enthusiast of the field of Voice of IP (VoIP) solutions. https://www.pascom.net/en/glossary/softphone/ Sat, 01 Jan 2022 00:00:00 +0000 https://www.pascom.net/en/glossary/softphone/ What is a Softphone? If you have spent any time working with or looking into business phone systems, you will have undoutably come across the term softphone. https://www.pascom.net/en/glossary/small-office-home-office-soho/ Sat, 01 Jan 2022 00:00:00 +0000 https://www.pascom.net/en/glossary/small-office-home-office-soho/ What does the term SOHO mean? SOHO is an abbreviation for Small Office/Home Office and categorises companies who generally have 10 or fewer employees, although in recent years this number has been refined to between 1 and 4 employees. https://www.pascom.net/en/glossary/t-38/ Sat, 01 Jan 2022 00:00:00 +0000 https://www.pascom.net/en/glossary/t-38/ What does T.38 mean? T.38 is a real-time communications protocol that was developed in 1998 for the purpose of transmitting of fax messages over IP networks (FoIP - Fax over IP). https://www.pascom.net/en/glossary/tapi/ Sat, 01 Jan 2022 00:00:00 +0000 https://www.pascom.net/en/glossary/tapi/ What does TAPI mean? TAPI stands for Telephony Application Program Interface and is a standard program interface that is required to enable the cross-hardware communication between the phone system or telephone and PC computers. https://www.pascom.net/en/glossary/team-collaboration/ Sat, 01 Jan 2022 00:00:00 +0000 https://www.pascom.net/en/glossary/team-collaboration/ What is Team Collaboration? Team Collaboration is the term used within the telecoms and unified communications industry to describe teams working together within a business environment. https://www.pascom.net/en/glossary/teleworking/ Sat, 01 Jan 2022 00:00:00 +0000 https://www.pascom.net/en/glossary/teleworking/ What is Teleworking? Teleworking is an industry term that describes working from home thanks to having the ability to use the Internet to manage e-mails, calls, chat and collaboration tools. https://www.pascom.net/en/glossary/unified-communications/ Sat, 01 Jan 2022 00:00:00 +0000 https://www.pascom.net/en/glossary/unified-communications/ What are Unified Communications? Unified communications (UC) is a business concept that can be defined and described as the integration of a company’ real-time and non-real-time (often referred to as unified messaging) communications tools including: https://www.pascom.net/en/glossary/voip/ Sat, 01 Jan 2022 00:00:00 +0000 https://www.pascom.net/en/glossary/voip/ VoIP Definition Voice over Internet Protocol (VoIP) is a method that combines numerous technologies to transmit Voice communication and data (multimedia) over internet protocol networks, such as the internet. https://www.pascom.net/en/glossary/uaCSTA-connection-definition/ Mon, 01 Jan 0001 00:00:00 +0000 https://www.pascom.net/en/glossary/uaCSTA-connection-definition/ Definition of uaCSTA connection A uaCSTA (User Agent Computer Supported Telecommunications Applications) connection is a specialized type of telecommunication link.