The Future of the Asterisk Call and Contact Centre Blog ● Asterisk Phone Systems ● VoIP ● Contact Center ● Business Phone Systems 10.03.2015 2 min read James Barton What does the future of the Asterisk-based call and contact centre look like? Find out here as we discuss what the future holds along with Call Centre Analytics experts Loway. Read more
pascom at CeBIT 2015 News ● Event ● Business Phone Systems ● Unified Communications 05.02.2015 2 min read James Barton CeBIT 2015 is just around the corner and of course the pascom team are looking forward to welcoming you to our stand. Read more
Business Communications Trends in 2015 Blog ● Unified Communications ● SIP ● Business Phone Systems ● Mobile VoIP ● Digital Transformation 12.01.2015 4 min read James Barton Looking back over the business communication trends of 2014, it is clear to see that topics such as Telecommuting, Mobile VoIP, and Unified Communications (UC) are set to continue in 2015. So here are our Business Communication Trends to look out for in 2015 Read more
PSTN vs VoIP Which is best for your business? Blog ● ISDN ● VoIP ● Business Phone Systems 15.12.2014 10 min read James Barton Business VoIP telephony service adotpion is on the rise, but why is VoIP better than the PSTN? Find out here. Read more
Snom M700 DECT Solution Review Blog ● VoIP ● Snom ● Business Phone Systems ● DECT 03.12.2014 5 min read James Barton Snom M700 & M65 DECT Review As unveiled during Snom’s partner event in September in Berlin, Snom have a new range of DECT devices, the first of which are now available on the market. Read more
Yealink Reseller Conference 2014 Blog ● VoIP ● Business Phone Systems ● Yealink ● IP Phones 19.11.2014 3 min read James Barton pascom on Tour with Yealink 2014 So having clocked up yet another 1,564 km, 16 hours in the car and 2 more cities, our 2014 roadshow season has sadly come to an end. Read more
pascom Yealink T4 Series Review Blog ● VoIP ● Unified Communications ● Business Phone Systems ● Contact Center 05.11.2014 2 min read James Barton Introducing the Yealink T4 series of modern SIP business VoIP phones. Read more
10 Customer Service VoIP Features Blog ● VoIP ● Unified Communications ● Business Phone Systems ● VoIP Phones 04.11.2014 6 min read James Barton Business VoIP phone systems bring a vast range of features compared to traditional phone systems and here are 10 VoIP features that are excellent for offering great customer service. Read more
MobyDick 7.08 Release News ● Business Phone Systems ● VoIP ● Release 22.10.2014 2 min read pascom Welcome to MobyDick 7.08, the latest release of pascom Netzwerktechnik’s Asterisk based VoIP made in Germany PBX Read more
VoIP Guys 2014 Roadshow Review Blog ● VoIP ● VoIP Gateways ● IP Telephones ● Business Phone Systems 13.10.2014 5 min read James Barton 2,000 kilometres on the road, 4 Nights, 4 different hotels and 3 cities, all followed up by the release of the pascom phone system version 7.08 - That can only mean that The VoIP guys were on tour during their first ever VoIP made in Germany Roadshow and what a week it was. Read more
Business Phone System IVR Best Practices Blog ● VoIP ● Business Phone Systems ● IVR 13.10.2014 7 min read James Barton Is your business phone system’s hotline options menu up to task? For callers, effective IVR menus need to be easy to follow and understand and route them to the right place or person. Read our blog to learn more about our recommended phone system IVR best practices. Read more