Pascom Client, angerufene Nummer poppt kurz auf und verschwindet

Hallo,

wenn ich mit dem Pascom Client unter Win10 eine Nummer waehle, poppt die angerufene Nummer kurz auf und verschwindet sofort wieder. Bei der Gegenstelle klingelt es aber ich sehe im Client keine Infos ueber den Status des Rufaufbaus. Bei den anderen Rechnern funktioniert es. Client Neuinstallation hat nichts bewirkt…

Client Version 17.00.R
Headset Jabra Bluetooth
Pascom Cloud Demo

Hallo @Steffen,

passiert das auch mit einer aktuelleren Version? Entweder der 17.03 beta oder der 17.02?

Grüße,
Jan

Leider ja…habe gerade erst die 17.02 und die 17.03 Beta ausprobiert…

Viele Gruesse Steffen

Log aus 17.03 Beta:

[2018-02-06 15:22:38.137] [Warning] [default] unknown:0 - libpng warning: iCCP: known incorrect sRGB profile
[2018-02-06 15:22:38.137] [Debug] [service.IpcService] unknown:0 - Initialized shared memory IPC
[2018-02-06 15:22:38.153] [Warning] [service.PlantronicsHeadset] unknown:0 - failed to get device listener interface
[2018-02-06 15:22:38.153] [Debug] [default] unknown:0 - New Outlook Phonebook data::Account(0x389fc98)
[2018-02-06 15:22:38.469] [Info] [service.UILoader] unknown:0 - Loading component “view/MainForm.qml”
[2018-02-06 15:22:39.454] [Info] [service.JabraHeadset] unknown:0 - Jabra support initialized
[2018-02-06 15:22:40.023] [Warning] [default] unknown:0 - libpng warning: iCCP: known incorrect sRGB profile
[2018-02-06 15:22:40.521] [Warning] [default] unknown:0 - QQmlComponent: Created graphical object was not placed in the graphics scene.
[2018-02-06 15:22:40.522] [Warning] [default] unknown:0 - QQmlComponent: Created graphical object was not placed in the graphics scene.
[2018-02-06 15:22:40.522] [Warning] [default] unknown:0 - QQmlComponent: Created graphical object was not placed in the graphics scene.
[2018-02-06 15:22:40.522] [Warning] [default] unknown:0 - QQmlComponent: Created graphical object was not placed in the graphics scene.
[2018-02-06 15:22:40.522] [Warning] [default] unknown:0 - QQmlComponent: Created graphical object was not placed in the graphics scene.
[2018-02-06 15:22:40.522] [Warning] [default] unknown:0 - QQmlComponent: Created graphical object was not placed in the graphics scene.
[2018-02-06 15:22:40.522] [Warning] [default] unknown:0 - libpng warning: iCCP: known incorrect sRGB profile
[2018-02-06 15:22:45.057] [Info] [ui.HeadsetController] unknown:0 - Headset audio device scan timeout
[2018-02-06 15:23:16.835] [Info] [service.UserProfile] unknown:0 - Now using profile database “//FILES/UserProfiles/steffen.schirmer/AppData/Roaming/pascom Client/steffen.schirmer@sunbonoo@demo.pascom.cloud.db”
[2018-02-06 15:23:17.026] [Info] [service.ConnectionService] unknown:0 - client reconnecting
[2018-02-06 15:23:17.027] [Info] [service.ConnectionService] unknown:0 - client reconnecting
[2018-02-06 15:23:17.103] [Info] [service.ConnectionService] unknown:0 - client reconnecting
[2018-02-06 15:23:17.506] [Warning] [proto.xmpp] unknown:0 - “SSL errors”
[2018-02-06 15:23:17.506] [Warning] [proto.xmpp] unknown:0 - “The host name did not match any of the valid hosts for this certificate”
[2018-02-06 15:23:18.223] [Debug] [service.RosterService] unknown:0 - Requesting vcard for “admin@sunbonoo”
[2018-02-06 15:23:18.226] [Debug] [service.RosterService] unknown:0 - Requesting vcard for “oscar.lopez@sunbonoo”
[2018-02-06 15:23:18.229] [Debug] [service.RosterService] unknown:0 - Requesting vcard for “roland.jeager@sunbonoo”
[2018-02-06 15:23:19.443] [Info] [service.MdSoftphone] unknown:0 - Initializing pjsip…
[2018-02-06 15:23:19.443] [Debug] [proto.sip] unknown:0 - “15:23:19.443 pj014BF240 !Mutex created”
[2018-02-06 15:23:19.443] [Debug] [proto.sip] unknown:0 - “15:23:19.443 pj014BF240 Mutex: thread thr000005EC is waiting”
[2018-02-06 15:23:19.443] [Debug] [proto.sip] unknown:0 - “15:23:19.443 pj014BF240 Mutex acquired by thread thr000005EC”
[2018-02-06 15:23:19.443] [Debug] [proto.sip] unknown:0 - “15:23:19.443 pj014BF240 Mutex released by thread thr000005EC”
[2018-02-06 15:23:19.443] [Debug] [proto.sip] unknown:0 - “15:23:19.443 os_core_win32. pjlib 2.7.1 for win32 initialized”
[2018-02-06 15:23:19.446] [Debug] [proto.sip] unknown:0 - “15:23:19.446 cachingpool .pool created, size=256”
[2018-02-06 15:23:19.446] [Debug] [proto.sip] unknown:0 - “15:23:19.446 cachingpool .Mutex created”
[2018-02-06 15:23:19.446] [Debug] [proto.sip] unknown:0 - “15:23:19.446 cachingpool .Mutex: thread thr000005EC is waiting”
[2018-02-06 15:23:19.446] [Debug] [proto.sip] unknown:0 - “15:23:19.446 cachingpool .Mutex acquired by thread thr000005EC”
[2018-02-06 15:23:19.446] [Debug] [proto.sip] unknown:0 - “15:23:19.446 pjsua .pool created, size=1024”
[2018-02-06 15:23:19.446] [Debug] [proto.sip] unknown:0 - “15:23:19.446 cachingpool .Mutex released by thread thr000005EC”
[2018-02-06 15:23:19.446] [Debug] [proto.sip] unknown:0 - “15:23:19.446 pjsua .Mutex created”
[2018-02-06 15:23:19.446] [Debug] [proto.sip] unknown:0 - “15:23:19.446 sip_endpoint.c .Creating endpoint instance…”
[2018-02-06 15:23:19.446] [Debug] [proto.sip] unknown:0 - “15:23:19.446 cachingpool .Mutex: thread thr000005EC is waiting”
[2018-02-06 15:23:19.446] [Debug] [proto.sip] unknown:0 - “15:23:19.446 cachingpool .Mutex acquired by thread thr000005EC”
[2018-02-06 15:23:19.446] [Debug] [proto.sip] unknown:0 - “15:23:19.446 pept15051E20 .pool created, size=4096”
[2018-02-06 15:23:19.446] [Debug] [proto.sip] unknown:0 - “15:23:19.446 cachingpool .Mutex released by thread thr000005EC”
[2018-02-06 15:23:19.446] [Debug] [proto.sip] unknown:0 - “15:23:19.446 ept15051FC4 .Mutex created”
[2018-02-06 15:23:19.446] [Debug] [proto.sip] unknown:0 - “15:23:19.446 ept15051FFC .Semaphore created”
[2018-02-06 15:23:19.447] [Debug] [proto.sip] unknown:0 - “15:23:19.447 pj014BF240 .Mutex: thread thr000005EC is waiting”
[2018-02-06 15:23:19.447] [Debug] [proto.sip] unknown:0 - “15:23:19.447 pj014BF240 .Mutex acquired by thread thr000005EC”
[2018-02-06 15:23:19.447] [Debug] [proto.sip] unknown:0 - “15:23:19.447 pj014BF240 .Mutex: thread thr000005EC is waiting”
[2018-02-06 15:23:19.447] [Debug] [proto.sip] unknown:0 - “15:23:19.447 pj014BF240 .Mutex acquired by thread thr000005EC”
[2018-02-06 15:23:19.447] [Debug] [proto.sip] unknown:0 - “15:23:19.447 pj014BF240 .Mutex released by thread thr000005EC”
[2018-02-06 15:23:19.447] [Debug] [proto.sip] unknown:0 - “15:23:19.447 pj014BF240 .Mutex: thread thr000005EC is waiting”
[2018-02-06 15:23:19.447] [Debug] [proto.sip] unknown:0 - “15:23:19.447 pj014BF240 .Mutex acquired by thread thr000005EC”
[2018-02-06 15:23:19.447] [Debug] [proto.sip] unknown:0 - “15:23:19.447 pj014BF240 .Mutex released by thread thr000005EC”
[2018-02-06 15:23:19.447] [Debug] [proto.sip] unknown:0 - “15:23:19.447 pj014BF240 .Mutex released by thread thr000005EC”
[2018-02-06 15:23:19.447] [Debug] [proto.sip] unknown:0 - “15:23:19.447 ept15052030 .Mutex created”
[2018-02-06 15:23:19.447] [Debug] [proto.sip] unknown:0 - “15:23:19.447 pept15051E20 .12280 bytes requested, resizing pool by 16000 bytes (used=624, cap=4096)”
[2018-02-06 15:23:19.447] [Debug] [proto.sip] unknown:0 - “15:23:19.447 pept15051E20 .create_block(sz=16000), cur.cap=4096, cur.used=624”
[2018-02-06 15:23:19.447] [Debug] [proto.sip] unknown:0 - “15:23:19.447 pept15051E20 . block created, buffer=1539D92C-153A1798”
[2018-02-06 15:23:19.447] [Debug] [proto.sip] unknown:0 - “15:23:19.447 pept15051E20 .12280 bytes requested, resizing pool by 16000 bytes (used=12924, cap=20096)”
[2018-02-06 15:23:19.448] [Debug] [proto.sip] unknown:0 - “15:23:19.448 pept15051E20 .create_block(sz=16000), cur.cap=20096, cur.used=12924”
[2018-02-06 15:23:19.448] [Debug] [proto.sip] unknown:0 - “15:23:19.448 pept15051E20 . block created, buffer=153A17B4-153A5620”
[2018-02-06 15:23:19.448] [Debug] [proto.sip] unknown:0 - “15:23:19.448 edpt153A47C0 .Mutex created”
[2018-02-06 15:23:19.448] [Debug] [proto.sip] unknown:0 - “15:23:19.448 mtx153A4D78 .Mutex created”
[2018-02-06 15:23:19.448] [Debug] [proto.sip] unknown:0 - “15:23:19.448 mtx153A4E80 .Mutex created”
[2018-02-06 15:23:19.448] [Debug] [proto.sip] unknown:0 - “15:23:19.448 mtx153A4F88 .Mutex created”
[2018-02-06 15:23:19.448] [Debug] [proto.sip] unknown:0 - “15:23:19.448 mtx153A5090 .Mutex created”
[2018-02-06 15:23:19.448] [Debug] [proto.sip] unknown:0 - “15:23:19.448 mtx153A5198 .Mutex created”
[2018-02-06 15:23:19.449] [Debug] [proto.sip] unknown:0 - “15:23:19.449 mtx153A52A0 .Mutex created”
[2018-02-06 15:23:19.449] [Debug] [proto.sip] unknown:0 - “15:23:19.449 mtx153A53A8 .Mutex created”
[2018-02-06 15:23:19.449] [Debug] [proto.sip] unknown:0 - “15:23:19.449 mtx153A54B0 .Mutex created”
[2018-02-06 15:23:19.449] [Debug] [proto.sip] unknown:0 - “15:23:19.449 mtx153A55B8 .Mutex created”
[2018-02-06 15:23:19.449] [Debug] [proto.sip] unknown:0 - “15:23:19.449 mtx153A09E0 .Mutex created”
[2018-02-06 15:23:19.450] [Debug] [proto.sip] unknown:0 - “15:23:19.450 mtx153A0AD4 .Mutex created”
[2018-02-06 15:23:19.450] [Debug] [proto.sip] unknown:0 - “15:23:19.450 mtx153A0BDC .Mutex created”
[2018-02-06 15:23:19.450] [Debug] [proto.sip] unknown:0 - “15:23:19.450 mtx153A0CE4 .Mutex created”
[2018-02-06 15:23:19.450] [Debug] [proto.sip] unknown:0 - “15:23:19.450 mtx153A0DEC .Mutex created”
[2018-02-06 15:23:19.450] [Debug] [proto.sip] unknown:0 - “15:23:19.450 mtx153A0EF4 .Mutex created”
[2018-02-06 15:23:19.450] [Debug] [proto.sip] unknown:0 - “15:23:19.450 mtx153A0FFC .Mutex created”
[2018-02-06 15:23:19.450] [Debug] [proto.sip] unknown:0 - “15:23:19.450 mtx153A1104 .Mutex created”
[2018-02-06 15:23:19.451] [Debug] [proto.sip] unknown:0 - “15:23:19.451 mtx153A120C .Mutex created”
[2018-02-06 15:23:19.451] [Debug] [proto.sip] unknown:0 - “15:23:19.451 mtx153A1314 .Mutex created”
[2018-02-06 15:23:19.451] [Debug] [proto.sip] unknown:0 - “15:23:19.451 mtx153A141C .Mutex created”
[2018-02-06 15:23:19.451] [Debug] [proto.sip] unknown:0 - “15:23:19.451 mtx153A1524 .Mutex created”
[2018-02-06 15:23:19.451] [Debug] [proto.sip] unknown:0 - “15:23:19.451 mtx153A162C .Mutex created”
[2018-02-06 15:23:19.451] [Debug] [proto.sip] unknown:0 - “15:23:19.451 mtx153A1734 .Mutex created”
[2018-02-06 15:23:19.451] [Debug] [proto.sip] unknown:0 - “15:23:19.451 mtx1505214C .Mutex created”
[2018-02-06 15:23:19.451] [Debug] [proto.sip] unknown:0 - “15:23:19.451 mtx15052240 .Mutex created”
[2018-02-06 15:23:19.451] [Debug] [proto.sip] unknown:0 - “15:23:19.451 mtx15052348 .Mutex created”
[2018-02-06 15:23:19.451] [Debug] [proto.sip] unknown:0 - “15:23:19.451 mtx15052450 .Mutex created”
[2018-02-06 15:23:19.451] [Debug] [proto.sip] unknown:0 - “15:23:19.451 mtx15052558 .Mutex created”
[2018-02-06 15:23:19.451] [Debug] [proto.sip] unknown:0 - “15:23:19.451 mtx15052660 .Mutex created”
[2018-02-06 15:23:19.452] [Debug] [proto.sip] unknown:0 - “15:23:19.452 mtx15052768 .Mutex created”
[2018-02-06 15:23:19.452] [Debug] [proto.sip] unknown:0 - “15:23:19.452 mtx15052870 .Mutex created”
[2018-02-06 15:23:19.452] [Debug] [proto.sip] unknown:0 - “15:23:19.452 mtx15052978 .Mutex created”
[2018-02-06 15:23:19.452] [Debug] [proto.sip] unknown:0 - “15:23:19.452 mtx15052A80 .Mutex created”
[2018-02-06 15:23:19.452] [Debug] [proto.sip] unknown:0 - “15:23:19.452 mtx15052B88 .Mutex created”
[2018-02-06 15:23:19.452] [Debug] [proto.sip] unknown:0 - “15:23:19.452 mtx15052C90 .Mutex created”
[2018-02-06 15:23:19.452] [Debug] [proto.sip] unknown:0 - “15:23:19.452 mtx15052D98 .Mutex created”
[2018-02-06 15:23:19.452] [Debug] [proto.sip] unknown:0 - “15:23:19.452 pept15051E20 .188 bytes requested, resizing pool by 4000 bytes (used=36004, cap=36096)”
[2018-02-06 15:23:19.452] [Debug] [proto.sip] unknown:0 - “15:23:19.452 pept15051E20 .create_block(sz=4000), cur.cap=36096, cur.used=36004”
[2018-02-06 15:23:19.452] [Debug] [proto.sip] unknown:0 - “15:23:19.452 pept15051E20 . block created, buffer=0729BFDC-0729CF68”
[2018-02-06 15:23:19.452] [Debug] [proto.sip] unknown:0 - “15:23:19.452 mtx0729C0AC .Mutex created”
[2018-02-06 15:23:19.452] [Debug] [proto.sip] unknown:0 - “15:23:19.452 mtx0729C1B4 .Mutex created”
[2018-02-06 15:23:19.452] [Debug] [proto.sip] unknown:0 - “15:23:19.452 mtx0729C2BC .Mutex created”
[2018-02-06 15:23:19.452] [Debug] [proto.sip] unknown:0 - “15:23:19.452 mtx0729C3C4 .Mutex created”
[2018-02-06 15:23:19.452] [Debug] [proto.sip] unknown:0 - “15:23:19.452 mtx0729C4CC .Mutex created”
[2018-02-06 15:23:19.452] [Debug] [proto.sip] unknown:0 - “15:23:19.452 mtx0729C5D4 .Mutex created”
[2018-02-06 15:23:19.452] [Debug] [proto.sip] unknown:0 - “15:23:19.452 mtx0729C6DC .Mutex created”
[2018-02-06 15:23:19.453] [Debug] [proto.sip] unknown:0 - “15:23:19.453 mtx0729C7E4 .Mutex created”
[2018-02-06 15:23:19.453] [Debug] [proto.sip] unknown:0 - “15:23:19.453 mtx0729C8EC .Mutex created”
[2018-02-06 15:23:19.453] [Debug] [proto.sip] unknown:0 - “15:23:19.453 mtx0729C9F4 .Mutex created”
[2018-02-06 15:23:19.453] [Debug] [proto.sip] unknown:0 - “15:23:19.453 mtx0729CAFC .Mutex created”
[2018-02-06 15:23:19.453] [Debug] [proto.sip] unknown:0 - “15:23:19.453 mtx0729CC04 .Mutex created”
[2018-02-06 15:23:19.453] [Debug] [proto.sip] unknown:0 - “15:23:19.453 mtx0729CD0C .Mutex created”
[2018-02-06 15:23:19.453] [Debug] [proto.sip] unknown:0 - “15:23:19.453 mtx0729CE14 .Mutex created”
[2018-02-06 15:23:19.453] [Debug] [proto.sip] unknown:0 - “15:23:19.453 mtx0729CF1C .Mutex created”
[2018-02-06 15:23:19.453] [Debug] [proto.sip] unknown:0 - “15:23:19.453 pept15051E20 .188 bytes requested, resizing pool by 4000 bytes (used=39984, cap=40096)”
[2018-02-06 15:23:19.453] [Debug] [proto.sip] unknown:0 - “15:23:19.453 pept15051E20 .create_block(sz=4000), cur.cap=40096, cur.used=39984”
[2018-02-06 15:23:19.453] [Debug] [proto.sip] unknown:0 - “15:23:19.453 pept15051E20 . block created, buffer=0729CF84-0729DF10”
[2018-02-06 15:23:19.453] [Debug] [proto.sip] unknown:0 - “15:23:19.453 mtx0729D054 .Mutex created”
[2018-02-06 15:23:19.453] [Debug] [proto.sip] unknown:0 - “15:23:19.453 mtx0729D15C .Mutex created”
[2018-02-06 15:23:19.453] [Debug] [proto.sip] unknown:0 - “15:23:19.453 mtx0729D264 .Mutex created”
[2018-02-06 15:23:19.453] [Debug] [proto.sip] unknown:0 - “15:23:19.453 mtx0729D36C .Mutex created”
[2018-02-06 15:23:19.453] [Debug] [proto.sip] unknown:0 - “15:23:19.453 mtx0729D474 .Mutex created”
[2018-02-06 15:23:19.453] [Debug] [proto.sip] unknown:0 - “15:23:19.453 mtx0729D57C .Mutex created”
[2018-02-06 15:23:19.454] [Debug] [proto.sip] unknown:0 - “15:23:19.454 mtx0729D684 .Mutex created”
[2018-02-06 15:23:19.454] [Debug] [proto.sip] unknown:0 - “15:23:19.454 mtx0729D78C .Mutex created”
[2018-02-06 15:23:19.454] [Debug] [proto.sip] unknown:0 - “15:23:19.454 mtx0729D894 .Mutex created”
[2018-02-06 15:23:19.454] [Debug] [proto.sip] unknown:0 - “15:23:19.454 mtx0729D99C .Mutex created”
[2018-02-06 15:23:19.454] [Debug] [proto.sip] unknown:0 - “15:23:19.454 mtx0729DAA4 .Mutex created”
[2018-02-06 15:23:19.454] [Debug] [proto.sip] unknown:0 - “15:23:19.454 mtx0729DBAC .Mutex created”
[2018-02-06 15:23:19.454] [Debug] [proto.sip] unknown:0 - “15:23:19.454 mtx0729DCB4 .Mutex created”
[2018-02-06 15:23:19.454] [Debug] [proto.sip] unknown:0 - “15:23:19.454 mtx0729DDBC .Mutex created”
[2018-02-06 15:23:19.454] [Debug] [proto.sip] unknown:0 - “15:23:19.454 ioq0729DE08 .Mutex created”
[2018-02-06 15:23:19.454] [Debug] [proto.sip] unknown:0 - “15:23:19.454 pjlib .select() I/O Queue created (153A47F8)”
[2018-02-06 15:23:19.454] [Debug] [proto.sip] unknown:0 - “15:23:19.454 ept15051FFC .Semaphore: thread thr000005EC is waiting”
[2018-02-06 15:23:19.454] [Debug] [proto.sip] unknown:0 - “15:23:19.454 ept15051FFC .Semaphore acquired by thread thr000005EC”
[2018-02-06 15:23:19.454] [Debug] [proto.sip] unknown:0 - “15:23:19.454 sip_endpoint.c .Module “mod-msg-print” registered”
[2018-02-06 15:23:19.454] [Debug] [proto.sip] unknown:0 - “15:23:19.454 ept15051FFC .Semaphore released by thread thr000005EC”
[2018-02-06 15:23:19.454] [Debug] [proto.sip] unknown:0 - “15:23:19.454 pept15051E20 .1016 bytes requested, resizing pool by 4000 bytes (used=43776, cap=44096)”
[2018-02-06 15:23:19.454] [Debug] [proto.sip] unknown:0 - “15:23:19.454 pept15051E20 .create_block(sz=4000), cur.cap=44096, cur.used=43776”
[2018-02-06 15:23:19.456] [Debug] [proto.sip] unknown:0 - “15:23:19.456 pept15051E20 . block created, buffer=153AFDCC-153B0D58”
[2018-02-06 15:23:19.456] [Debug] [proto.sip] unknown:0 - “15:23:19.456 hashtbl .hash table 153B01C4 created from pool pept15051E20”
[2018-02-06 15:23:19.456] [Debug] [proto.sip] unknown:0 - “15:23:19.456 tmgr153B026C .Mutex created”
[2018-02-06 15:23:19.456] [Debug] [proto.sip] unknown:0 - “15:23:19.456 sip_transport. .Transport manager created.”
[2018-02-06 15:23:19.456] [Debug] [proto.sip] unknown:0 - “15:23:19.456 pjsua_timer .Mutex created”
[2018-02-06 15:23:19.456] [Debug] [proto.sip] unknown:0 - “15:23:19.456 pjsua_core.c .PJSUA state changed: NULL --> CREATED”
[2018-02-06 15:23:19.456] [Info] [service.MdSoftphone] unknown:0 - Initializing softphone
[2018-02-06 15:23:19.456] [Info] [service.MdSoftphone] unknown:0 - Init SIP Stack
[2018-02-06 15:23:19.481] [Info] [service.MdSoftphone] unknown:0 - Try to register user: “HNdJ5HSUarvE8vT”
[2018-02-06 15:23:19.487] [Info] [service.MdSoftphone] unknown:0 - Registering softphone, new reg state is: true
[2018-02-06 15:23:19.488] [Info] [service.AudioService] unknown:0 - Pjsip is ready, refreshing audio devices
[2018-02-06 15:23:19.490] [Info] [service.AudioService] unknown:0 - Microphone Device added: “Wave mapper”
[2018-02-06 15:23:19.490] [Info] [service.AudioService] unknown:0 - Microphone Device added: "Headset Microphone (Jabra LINK "
[2018-02-06 15:23:19.490] [Info] [service.AudioService] unknown:0 - Microphone Device added: “Mezcla estéreo (Realtek High De”
[2018-02-06 15:23:19.490] [Info] [service.AudioService] unknown:0 - Speaker Device added: “Headset Earphone (Jabra LINK 35”
[2018-02-06 15:23:19.490] [Info] [service.AudioService] unknown:0 - Speaker Device added: “Speakers (HP USB Media Audio)”
[2018-02-06 15:23:19.490] [Info] [service.AudioService] unknown:0 - Speaker Device added: “Lautsprecher/Kopfhörer (Realtek”
[2018-02-06 15:23:19.491] [Info] [service.DesktopAudioController] unknown:0 - Call Microphone is now “Wave mapper”
[2018-02-06 15:23:19.492] [Info] [service.DesktopAudioController] unknown:0 - Call speaker is now “Wave mapper”
[2018-02-06 15:23:19.499] [Info] [service.MdSoftphone] unknown:0 - Disable DND
[2018-02-06 15:23:19.868] [Info] [pc.MdAccount] unknown:0 - Sip registration changed, new reg state: true
[2018-02-06 15:23:20.872] [Info] [service.PhonecallService] unknown:0 - My phone state is available finish all calls
[2018-02-06 15:23:22.871] [Info] [service.MdSoftphone] unknown:0 - Disable DND
[2018-02-06 15:24:16.465] [Debug] [service.JabraHeadset] unknown:0 - Jabra button pressed raw 0 65328 42 true
[2018-02-06 15:24:16.465] [Debug] [service.JabraHeadset] unknown:0 - Jabra button pressed “KeyOnline(18)” true
[2018-02-06 15:24:24.657] [Debug] [service.JabraHeadset] unknown:0 - Jabra button pressed raw 0 65328 42 false
[2018-02-06 15:24:24.658] [Debug] [service.JabraHeadset] unknown:0 - Jabra button pressed “KeyOnline(18)” false
[2018-02-06 15:24:32.401] [Debug] [default] unknown:0 - Add outbound call id -1, now 1 calls
[2018-02-06 15:24:32.402] [Critical] [default] unknown:0 - Thread id mdsoftphone: threadID= QThread(0x3806670)
[2018-02-06 15:24:32.984] [Info] [service.PhonecallService] unknown:0 - phonecall created id 116
[2018-02-06 15:24:32.984] [Info] [service.PhonecallService] unknown:0 - Add channel for device “pascom Softphone [Steffen Schirmer]”
[2018-02-06 15:24:33.405] [Debug] [service.PlantronicsHeadset] unknown:0 - CallStateChanged 6
[2018-02-06 15:24:33.405] [Debug] [service.PlantronicsHeadset] unknown:0 - CallStateChanged 6
[2018-02-06 15:24:33.406] [Info] [service.UILoader] unknown:0 - Loading component “view/call/CallNotification.qml”
[2018-02-06 15:24:33.497] [Debug] [service.JabraHeadset] unknown:0 - Jabra button pressed raw 0 65328 32 true
[2018-02-06 15:24:33.497] [Debug] [service.JabraHeadset] unknown:0 - Jabra button pressed “OffHook(1)” true
[2018-02-06 15:24:33.513] [Debug] [service.JabraHeadset] unknown:0 - Jabra button pressed raw 0 65328 151 true
[2018-02-06 15:24:33.526] [Debug] [service.PhonecallService] unknown:0 - Try to hangup call
[2018-02-06 15:24:33.578] [Info] [util.MdCall] unknown:0 - Media State change, Call State is now 3
[2018-02-06 15:24:33.649] [Info] [service.MdSoftphone] unknown:0 - Removing call id 0 , now 0 calls
[2018-02-06 15:24:33.650] [Debug] [controller.SoftPhoneController] unknown:0 - Cleanup guarding reference to call
[2018-02-06 15:24:33.651] [Debug] [util.MdCall] unknown:0 - Destruct Call
[2018-02-06 15:24:33.654] [Info] [service.PhonecallService] unknown:0 - Remove channel for device “pascom Softphone [Steffen Schirmer]”
[2018-02-06 15:24:33.676] [Info] [service.PhonecallService] unknown:0 - phonecall destroyed id 116
[2018-02-06 15:24:33.721] [Debug] [service.JabraHeadset] unknown:0 - Jabra button pressed raw 0 65328 32 false
[2018-02-06 15:24:33.722] [Debug] [service.JabraHeadset] unknown:0 - Jabra button pressed “OffHook(1)” false
[2018-02-06 15:24:33.729] [Debug] [service.PlantronicsHeadset] unknown:0 - CallStateChanged 8
[2018-02-06 15:24:33.729] [Debug] [service.PlantronicsHeadset] unknown:0 - CallStateChanged 8
[2018-02-06 15:24:33.730] [Debug] [service.PlantronicsHeadset] unknown:0 - CallStateChanged 18
[2018-02-06 15:24:33.730] [Debug] [service.PlantronicsHeadset] unknown:0 - CallStateChanged 18
[2018-02-06 15:24:33.787] [Info] [service.PhonecallService] unknown:0 - My phone state is available finish all calls
[2018-02-06 15:24:33.985] [Debug] [service.JabraHeadset] unknown:0 - Jabra button pressed raw 0 65328 42 true
[2018-02-06 15:24:33.986] [Debug] [service.JabraHeadset] unknown:0 - Jabra button pressed “KeyOnline(18)” true
[2018-02-06 15:24:34.281] [Debug] [service.JabraHeadset] unknown:0 - Jabra button pressed raw 0 65328 151 false
[2018-02-06 15:24:34.417] [Debug] [service.JabraHeadset] unknown:0 - Jabra button pressed raw 0 65328 42 false
[2018-02-06 15:24:34.418] [Debug] [service.JabraHeadset] unknown:0 - Jabra button pressed “KeyOnline(18)” false
[2018-02-06 15:24:36.241] [Debug] [service.JabraHeadset] unknown:0 - Jabra button pressed raw 0 65328 42 true
[2018-02-06 15:24:36.242] [Debug] [service.JabraHeadset] unknown:0 - Jabra button pressed “KeyOnline(18)” true
[2018-02-06 15:26:20.352] [Warning] [default] unknown:0 - libpng warning: iCCP: known incorrect sRGB profile

@Steffen OK. Was passiert wenn du in unter Einstellungen > Telefon die Headset-Erkennung abschaltest?

Dann funktionieren zwar die Headset-Buttons nicht mehr, aber der Status sollte auch nicht “hängen” bleiben.

Grüße,
Jan

Vielen lieben Dank!! Funktioniert jetzt perfecto!!

Gibt es hierfür schon eine Lösung bzw. wird an einer Lösung gearbeitet? Wir haben das Problem bislang in allen Version ab 7.18 mit unterschiedlichen Auswirkungen und nur im Zusammenhang mit dem Makeln. Bis Version 44.R66 hat immer nur der erste Verbindungsversuch nicht funktioniert. Beim zweiten Mal verbinden klappte es dann. Seit der Version 45.R93 klappt kein Versuch mehr ein Gespräch mittels Makeln zu verbinden. Es hilft nur den Jabra Support zu deaktivieren - aber das kann ja auch keine Lösung sein.

Gruss
Rico

Hallo @softtechag ,

im Zusammenspiel mit Jabra Headsets gibt es hier ein Problem mit den 3er Konferenzen / Verbinden. Dies ist in der v48 BETA behoben. Probier die Beta doch bitte aus und gib uns Rückmeldung ob es jetzt klappt.

Grüße,
Jan

Hallo Jan

ich hatte in der Zwischenzeit bereits eine Update Channel (jabrafix) von pascom erhalten. Ich habe die Beta v48 noch kurz getestet und kann bestätigen das der Fehler hier auch nicht mehr vorhanden ist. Danke trotzdem!

Weiss man schon wann dieser Fix im stable integriert wird?

Gruss
Rico

Hallo @softtechag,

die öffentliche Betaphase des Clients läuft normalerweise ein bis zwei Wochen, je nachdem welches Feedback kommt. Danach wird die Version stable.

Grüße,
Jan