pascom Product Documentation and Release Notes
pascom Desktop Client User Guide for Windows, MacOS und Linux
pascom mobile App User Guide for Android and iOS
User manual for pascom Web Client in your web browser
Not sure how to get started with pascom? Get off to a flying start with our Quick Start Guide!
Welcome to the pascom Cloud. Start with pascom ONE and get useful information about your subscription here.
Learn everything you need to know about making calls with pascom ONE numbers in the cloud.
The pascom phone system is at home on many different platforms. Use this section to find out more and learn about the differing installation and upgrade possibilities.
How to add users or import users from 3rd party data sources such as Microsoft Active Directory
How to add and access telephone book entries.
How to import users and contacts via the pascom Connector.Use sources such as Microsoft Active Directory.
Teams in pascom phone systems are comparable to queues. Call strategies support you with target call management.
pascom phone systems include native clients for Windows, MacOS, Linux, iOS and Android. Learn everything about installation and administration here.
pascom is compatible and interoperable with a number of Desktop VoIP phones. This guide explains how you can automatically and securely on-board i.e. integrate any supported device with your pascom phone system.
How to use Gateways to integrate ISDN or Analog technologies such as fax and ISDN connections.
pascom is compatible with a wide range of providers. Here you can find out everything about the basic settings, accounts and call rules.
The pascom phone system includes a SIP provider database including a number of templates for creating SIP, analog and ISDN trunks. These templates are designed to support admins with the trunk setup and automatically add the appropriate call rules.
How to setup and use Automatic Call Distribution (ACD) to automate inbound call routing using custom prompts, Music on Hold (MoH), Interactive Voice Response Menus (IVR) and Skills Based Routing.
pascom solutions offer a number of modules to expand functionality and to integrate 3rd party software applications. These modules are included as standard and do not require any additonal installtion or licences.
Our Howtos are designed to help you with specific topics.
Our Release Notes provide an excellent overview of all our asterisk based VoIP phone system release versions.
For developers pascom provides a REST API
Ask our support forum. We are here to help!