Documentation

pascom Cloud Phone System Documentation and Release Notes

tomedo® Integration setup

In this tutorial we show you how to set up the tomedo® integration on the pascom telephone system.

To use the tomedo® integration you need the pascom Client from version 65.R1286.

Set up tomedo® in the pascom client

The telephony behavior of the tomedo® integration is set in the pascom client. To do so, go to the and click .

Set up a new Action.

For the tomedo® integration 3 actions are required. For each event type one action is needed (incoming/connected/hangup).

  1. Action | incoming
  2. Action | connected
  3. Action | hangup

Action overview in pascom Client


  1. Click to create a new action. Choose the action type .

New Action


Action for incoming calls

  1. Name: - assign a name for the action e.g. incoming.
  2. App-Path - set the path = /usr/bin/curl.
  3. App-Parameter - set the URL for the parameters = http://localhost:9090/incoming/${number}.
  4. Auomatically Perform Action - Activate all Call Types.
  5. Call Direction - incoming and outgoing = Both.
  6. Trigger Event - upon ringing.

Action for active / answered call

  1. Name: - assign a name for the action e.g. connected.
  2. App-Path - set the path = /usr/bin/curl.
  3. App-Parameter - set the URL for the parameters = http://localhost:9090/connected/${number}.
  4. Auomatically Perform Action - Activate all Call Types.
  5. Call Direction - incoming and outgoing = Both.
  6. Trigger Event - upon accept.

Action to hangup

  1. Name: - assign a name for the action e.g. hangup.
  2. App-Path - set the path = /usr/bin/curl.
  3. App-Parameter - set the URL for the parameters = http://localhost:9090/hangup/${number}.
  4. Auomatically Perform Action - Activate all Call Types.
  5. Call Direction - incoming and outgoing = Both.
  6. Trigger Event - upon hangup.

Setup in tomedo®

The three actions must be identical in pairs in tomedo® and pascom can be adjusted. All three event switches (internal, external and team) must be activated for all three actions.

To do so, go to the under and select . There you set the Telephone Connection to AppleScript + URL pattern.

tomedo® Setup


Activate the setting always use AppleScript for outgoing calls and set the URL pattern which must be identical to the pascom client actions.


tomedo® Setup


To make a phone call tomedo® needs an Applescript, which contains a URL call with the callto: schema, to which pascom then reacts by outgoing Calls.


tomedo® Setup


AppleScript

set tel to "xxx"
set telOhneSpace to do shell script "echo " & quoted form of tel & " | sed -e 's/ //g'"
set theScript to "open tel:" & telOhneSpace
do shell script theScript

Fax transmission from tomedo®

To use the tomedo® Fax Integration you need a tomedo® version from 1.94.0.9.

The pascom telephone system allows sending fax documents directly from tomedo®. For this purpose, the fax integration uses the pascom REST interface. Don’t worry, you don’t need to know anything about the pascom API and the setup is quite simple.

Set up tomedo® fax integration

The fax settings in tomedo® can be found in the settings under and must be switched to pascom here.

tomedo® Fax

Store URL

tomedo® requires a URL for sending faxes which controls the pascom API.

tomedo® Fax

  1. The URL is identical to the address to reach your pascom telephone system.
    . Example:

tomedo® Fax

Store REST Password

To connect to the pascom API you need the REST password.

tomedo® Fax

For the REST password, first log in to the pascom Admin UI and click > in the menu. There you will find a button .

tomedo® Fax

Store Email Address

If you would like to receive a fax report of your sent faxes by email, store an email address as shown in the image below.

tomedo® Fax

Testing the tomedo® fax integration

Once you have entered all the necessary data, you can test the fax integration by clicking on the button.

tomedo® Fax


Updated on 2 November 2023