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Connect Patients and Doctors

On-call and in-call, provide patients with the same amazing quality of care on the phone as you do in the practice with a modern collaborative communications solution. pascom provides medical centres and doctors offices with all the telephony functionality required to put connection at the heart of patient care.

  • Keep patients informed with informative promts.
  • Improve patient call flows with easy-to-follow option menus.
  • Increase patient comfort with music on hold & intelligent call queueing.
  • Enhance patient care with comfortable in-call experiences.
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Seamless Workflows

Optimise workflows, save valuable time and provide patients with a highly personalised in-call experience by connecting your critical medical records / healthcare applications, e.g. tomedo® and seamlessly integrating telephony into your practice’s daily tasks.

  • See who's calling and automatically open patient records.
  • Automatically track and log every patient call.
  • Start calls via CTI direct from your EMR / EHR application.
  • Instantly access detailed medical histories and notes.
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Connect Care Teams

Easily connect health centre staff and create secure collaboration groups for specialised care teams in order to deliver faster, more effective patient care with modern collaboration and TeleHealth tools.

  • Secure, anywhere access to calls, messages, video and sharing tools.
  • Promote staff collaboration to save time and reduce costs.
  • Collaborate in real-time with instant messaging and video.
  • Create meaningful, patient experiences.

Deliver Amazing Care With All The Healthcare Communication Tools You Need In One Place

From local community practices and medical offices to larger inner city healthcare centres, quality of care and the patient experience must be at the heart of all patient communication from the moment they call. That’s why modern healthcare communication solutions must enable doctors and medical staff to ensure patient care is their number one priority by optimising practice efficiencies and improving patient communication which can only be achieved with a modern communications solution that combines traditional telephony with modern collaboration.

Simple configuration and management via intuitive, easy-to-use web UI.
Centralised phone book management via the pascom desktop and mobile apps.
Click2Dial, CTI & TAPI tools seamlessly integrate with your everyday apps.
Every staff member can have their own voicemail box with voicemail-2-email.
Inbuilt fax server & Fax-to-Email improves EDM & reduces paper waste.
Automatic setup for leading desktop VoIP phones, IP DECT & door intercoms.
Easy to configure Time Frames that ensure the best availablity.
Enhance the patient in-call experience with Music on Hold and relevant prompts.
Improve answer times and direct calls to most qualified staff with call queues.
Keep staff connected everywhere with desktop and mobile apps.
Resolve issues faster audio & video conferences.
Share information and files with specialist care team via instant messaging.

Get Your Free Business Phone System in Minutes!

Have your business phone system up and running in under 5 minutes including 2 permanently free concurrent user licences and cloud PBX hosting!