Asterisk Tutorial 32 - Advanced Asterisk IVR Menus Blog ● Asterisk Phone Systems ● Tutorials 23.11.2015 3 Minuten James Barton Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial series. In part 32 of the series, we learn how to design and configure an advanced Asterisk Phone System IVR Menu. Mehr erfahren
Asterisk Tutorial 31 - Basic Asterisk IVR Setup Blog ● Asterisk Phone Systems ● Tutorials 04.11.2015 2 Minuten James Barton Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial series. In part 31 of the series, we learn how to design and configure a Basic Asterisk Phone System IVR Menu. Mehr erfahren
What is Skills Based Routing Blog ● VoIP ● Business Phone Systems ● Contact Center 27.10.2015 7 Minuten James Barton Skills Based Routing is a Call and Contact Centre call routing strategy. But what is it exactly, what does it do and what are the benefits? Find out in the pascom blog. Mehr erfahren
Asterisk Tutorial 30 - Asterisk IVR Concept Blog ● Asterisk Phone Systems ● Tutorials 22.10.2015 3 Minuten James Barton Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial series. In part 30 of the series, we learn how to design and configure your Asterisk phone system IVR menu. Mehr erfahren
Asterisk Tutorial 29 - Installing Asterisk IVR Prompts Blog ● Asterisk Phone Systems ● Tutorials 07.10.2015 6 Minuten James Barton Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial series. In part 29 of the series, we learn how to fine tune your Asterisk IVR menu prompts. Mehr erfahren
Asterisk Tutorial 28 - Asterisk IVR & Prompts Blog ● Asterisk Phone Systems ● Tutorials 30.09.2015 4 Minuten James Barton Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial series. In part 28 of the series, we learn the basics of Asterisk IVR menues, how to record and add custom Asterisk Phone System IVR menu prompts. Mehr erfahren
Asterisk Tutorial 27 - Dynamic Asterisk Queues Blog ● Asterisk Phone Systems ● Tutorials 23.09.2015 6 Minuten James Barton Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial series. In part 27 of the series, we learn how to turn your Asterisk phone system users powerful Contact Centre platform with dynamic queues. Mehr erfahren
The Impact of Presence Technology on Employee Productivity Blog ● VoIP ● Business Phone Systems ● Unified Communications 16.09.2015 6 Minuten James Barton As an central tool in a UC solution, is presence management actually helping or is it a huge distraction affecting productivity. Mehr erfahren
IP PBX Business Benefits Blog ● VoIP ● Business Phone Systems ● Cloud PBX 09.09.2015 9 Minuten James Barton As a cost effective alternativea to legacy PBXs, software based phone systems (IP PBX) deliver significanlty more business benefits. Find out more in the pascom blog. Mehr erfahren
Asterisk Tutorial 26 - The Asterisk Database Blog ● Asterisk Phone Systems ● Tutorials 21.07.2015 4 Minuten James Barton Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial series. In part 26 of the series, we take a look at the Asterisk Database and Asterisk Functions. Mehr erfahren
Asterisk Tutorial 25 - Asterisk Dynamic Queue Agents Blog ● Asterisk Phone Systems ● Tutorials 15.07.2015 2 Minuten James Barton Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial series. In part 25 of the series, we learn how to turn your Asterisk phone system users powerful Contact Centre platform with dynamic queue agents. Mehr erfahren
Asterisk Tutorial 24 - Asterisk Music on Hold Blog ● Asterisk Phone Systems ● Tutorials 08.07.2015 2 Minuten James Barton Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial series. In part 24 of the series, we cover how to add and configure Music on Hold for your Asterisk phone system. Mehr erfahren
Identity Management mit UCS und pascom Blog ● Interop ● Ratgeber ● Identity Management 30.06.2015 3 Minuten Mathias Pasquay Heute zu Gast ist Nico Gulden, Univention Produkt Manager und natürlich wie immer Mathias Pasquay, VoIP Spezialist und CEO von pascom. Mehr erfahren
Identity Management – Was Sie wissen sollten Blog ● Identity Management ● Interop 29.06.2015 6 Minuten Nico Gulden Was ist Identity Management und warum ist es wichtig? Univention’s Nico Gulden erklärt alles, was Sie wissen sollten und was dieses für Business bedeutet Mehr erfahren
Asterisk Tutorial 23 - Asterisk Dynamic Queues Blog ● Asterisk Phone Systems ● Tutorials 03.06.2015 2 Minuten James Barton Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial series. In part 23 of the series, we learn how to configure dynamic call queues for your Asterisk phone system software. Mehr erfahren
5 Phone System AutoAttendant Design Tips Blog ● Unified Communications ● Business Phone Systems ● Contact Center ● Cloud PBX 28.05.2015 7 Minuten James Barton Business phone system Auto Attendants are an essential and great feature, but is your setup working for or against your business and your customer service? Mehr erfahren
Asterisk Tutorial 22 - Asterisk Call Strategies Blog ● Asterisk Phone Systems ● Tutorials 27.05.2015 3 Minuten James Barton Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial series. In part 22 of the series, we learn how to configure advanced call queuing with Asterisk Call strategies. Mehr erfahren
Asterisk Tutorial 21 - Asterisk Call Queues Blog ● Asterisk Phone Systems ● Tutorials 20.05.2015 3 Minuten James Barton Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial series. In part 21 of the series, we learn how to configure professional call queuing with Asterisk Call Queues on your Asterisk PBX server software. Mehr erfahren
Asterisk Tutorial 20 - Asterisk Call Distribution Blog ● Asterisk Phone Systems ● Tutorials 13.05.2015 3 Minuten James Barton Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial series. In part 20 of the series, we learn how to configure Automatic Call Distribution (ACD) on your Asterisk PBX software. Mehr erfahren
The Business Case for SIP Trunking Blog ● SIP ● VoIP ● All IP ● ISDN ● Business Phone Systems ● Digital Transformation ● Tomorrow's Workplace ● Cloud PBX 12.05.2015 4 Minuten James Barton SIP trunking adoption is on the rise, but why? Read the pascom blog to discover how more and more businesses are benefiting from VoIP and SIP trunking services. Mehr erfahren