Click to dial call rule select bug

Support
, ,
1

Hey there pascom team,

I’ve just noticed that the selected call rule is ignored when using click to dial:

my setup:

pascom 16 client

softphone selected

non auto call rule selected

highlight a number and press C2D shortcut and it dials using the default (auto) rule - can be checked afterwards by viewing the call details in the client.

Perhaps a pop notification asking which rule to select before dialling when using click to dial?

Cheers

polsue

2

Hi @polsue,

thank you for your detailed report. @jlorenz will file a bug ticket.

Cheers,
Mathias

3

Hi @polsue,

are you able to reproduce the issue with the 17.04 or BETA 17.05 desktop Client?

Regards,
Jan

4

Hi @jlorenz,

Using the 17.05 BETA now and the click to dial shortcut appears to behave correctly.

Thanks for getting this sorted!

Cheers

polsue