Documentation
pascom Product Documentation and Release Notes
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Desktop Client User Guide
- Log on to the pascom client
- Layout and Overview
- Profile and Contactlist
- Search, Smart Filter and Notifications
- Making and receiving with the pascom Client
- Transfer, Pickup and Call forwarding
- Groups for Chat-Rooms and Conferences
- Chat, Group-Chats and Filesharing
- Use Video-Telephony and Screensharing
- Audio- and Video Conferencing
- The Call- and Team History
- pascom Teams - Working with call queues
- The Phonebook
- Send and receive faxes
- Use the Call Recording System
- Managing My Devices
- Remote Control of Mobile Devices
- Headset and Audio Settings
- Line Key Configuration
- Door Bell usage
- Extension Switch usage
- How to use Client Actions
- Use Kuando Busylight
- pascom Client Settings
- How to use the tomedo® Integration
- Quick Start
- Server Setup
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Mobile Client User Guide
- pascom Mobile App pairing and login
- Profile and Contactlist
- Search, Smart Filter and Push-Notifications
- Calling with the pascom Mobile App
- Groups for Chat-Rooms and Conferences
- Chat, Group-Chats & Filesharing
- Use Video-Telephony
- Audio- and Video Conferencing
- The Call- and Team History
- pascom Teams - Working with call queues
- The Phonebook
- Door Bell usage
- Extension Switch usage
- Mobile App Energy Optimisation Settings
- User Management
- Telephone Book
- Web Conference User Guide
- Team Management
- Client Administration
- Endpoints
- Gateway Configuration
- Trunks
- Trunk Templates
- Automatic Call Distribution
- Modules
- Concepts
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How to
- Data protection and IT operations in the pascom cloud
- Monitoring via Nagios or Icinga
- Setup Mobile Access via the Internet
- Using a Lancom as a Router
- Nextragen - VoIP & Network Monitoring
- Subscription Downgrades
- Setup Extensions
- Remove Dialplan Loops
- Function / Service Codes
- Change SIP Header
- Telephone Provisioning via DHCP
- tomedo® Integration setup
- Support & Release Notes
- REST API
Grandstream HTXXX and GXW42XX
+ Cloud and Self HostedGrandstream ATA adapters provide a cost effective solution for integrating Analog technology such as Fax / Door Intercom systems etc into your pascom phone system.
Compatibility
| Model | Ports |
|---|---|
| HT701 | 1 |
| HT802 | 2 |
| HT812 | 2 |
| HT814 | 4 |
| HT818 | 8 |
| GXW4216 | 16 |
| GXW4224 | 24 |
| GXW4232 | 32 |
| GXW4248 | 48 |
Provisioning
| Provisioning | Firmware Management |
|---|---|
| Yes | No |
Provisioning: The gateway / adapter will be managed via the pascom phone system.
Firmware Management: Device firmware can not be actualized / updated via the pascom phone system.
Configuration
Pairing via URL works in the CLOUD + ONSITE
If it is not a brand-new gateway, set it in every Fall back to factory settings. To do this at the gateway, switch to the admin interface of the gateway via your browser and perform a Reset there. For further information, please refer to the manufacturer’s manual.
Connect the gateway to the network.
The MAC address is located on the back of the gateway.
Alternatively, surf to the gateway’s admin web interface with your browser or use the user manual.
Log in to your PBX and under > add a new device of type ATA Gateway: Grandstream.
Select the model you have connected.
In the Mac Address field, enter the previously determined MAC address of the gateway.
Enter an individual description.
Finally, click on Next and Create Gateway.
After saving changes, the job box (above) shows a corresponding entry to use telephony settings. Start the job by a click on the .
Check the Gateway in the Gateway List and choose > . Copy the URL to the clipboard.
Go to the admin UI of the gateway and store the copied provisioning URL.
Save the changes and restart the gateway for provisioning. Alternatively, you can restart the gateway also manually remove the power briefly.
Choose under > > > the entry Via Grandstream Gateway: Analog Device via SIP. In the tab select the port on the Gateway to which the device should be connected. Then assign the device to a user via the tab.
The easiest way to test the successful Setup is to call your own voice mailbox with *100. You should then hear the announcement of your voicemail box.
DHCP Provisioning only works ONSITE
For local installations of the pascom server it is possible to commission gateways fully automatically via DHCP server.
Prepare a DHCP server as described in Phone Provisioning via DHCP.
If it is not a brand-new gateway, set it in every Fall back to factory settings. To do this at the gateway, switch to the admin interface of the gateway via your browser and perform a Reset there. For further information, please refer to the manufacturer’s manual.
Connect the gateway to the network.
The device is automatically configured by the pascom server and appears in the list > .
Choose under > > > the entry Via Grandstream Gateway: Analog Device via SIP. In the tab select the port on the Gateway to which the device should be connected. Then assign the device to a user via the tab.
After saving changes, the job box (above) shows a corresponding entry to use telephony settings. Start the job by a click on the .
The easiest way to test the successful Setup is to call your own voice mailbox with *100. You should then hear the announcement of your voicemail box.
Problems with provisioning? Occasionally, 3CX’s built-in auto-provisioning feature may block a setup on the pascom.
Deactivate 3CX Auto Provisioning.
If the setup of the gateway on the pascom does not work, the auto-provisioning of 3CX may be activated. This can be disabled via the admin web interface of the gateway.
