pascom Concurrent User Subscriptions
The pascom Concurrent User licence model offers numerous advantages over “Named User” or “Channel” models and delivers extra added value: unlimited users, unlimited endpoints, unlimited channels and never miss an important inbound call again. The result is simple; pascom’s licencing delivers significant VoIP solution cost savings and flexibility benefits.
Free
2 Concurrent Users Free!
Perfect for Testing & Small Offices.
- Forum support
- All features
- Free hosting
Basic
Perfect for businesses with in-house IT support.
plus VAT. Corresponds to
€ 4.17 per licence per month
- Forum support
- All features
- Free hosting
Premium
Perfect for businesses wanting to gain maximum
benefit from our direct pascom support.
plus VAT. Corresponds to
€ 7.50 per licence per month
- Forum support
- Email support
- Phone support
- Remote support
- All features
- Free hosting
pascom Service Level Agreements
The pascom phone system service level agreements ensure that our customers are able to benefit from guaranteed reaction times to minimise any downtime & ensure quick and efficient troubleshooting. The pascom SLAs are only applicable in combination with an active PREMIUM subscription.
SLA 1 (standard)
Included in PREMIUM Subscription
- Response time: 8 hrs
- Monday - Friday
- 09:00 - 17.00 *
SLA 2
You want that extra safety net
plus VAT
- Response time: 4 hrs
- Monday - Friday
- 08:00 - 18.00 *
SLA 3
Communication is KEY to your business
plus VAT
- Response time: 2 hrs
- Monday - Sunday
- 08:00 - 20.00
- 365 days / yr incl. public holidays
* excl. German public holidays
Effective
1 employeeequals a max of 1 licence.
Flexible
Licence occupation bysimultaneous active users.
Smart
No longer occupiedlicences are immediately available.
Economical
Seldom used extensionsdo not cost additional licences.
Transparent
To the day pro rataupgrade pricing.
Fair
No hidden costs,no uncertainties, no tricks.
Gain maximum benefit with flexible licensing
Effective & Flexible
Smart & Economical
Transparent & Fair
Fewer licences for more employees:An employee can only use a maximum of 1 licence even if they use all pascom applications (desktop and mobile clients).
Intelligent licence management:Unused licences are always and immediately available, for example when ending a call or shutting down the desktop UC client. Rarely used endpoints / extensions only occupy a licence when in use (i.e. hotel room phones or conference rooms devices).
pascom’s upgrade policy is customer orientated:Licence upgrades are always calculated to exact day and volume. Price wise, it does not matter which packet you start with, you will never experiene a cost disadvantage.
No tricks: no hidden costs, no confusing channel limitations or licensing requirements for queues or teams.
Customer friendly licensing model
pascom customers will not experience any unwanted surprises. Inbound calls always arrive. Calls to teams do not unnecessarily block otherwise available licences, no intransparent “channel” usage models. pascom’s licensing model is clear and customer friendly.
NO licences required
0
for inbound calls
for closed desktop clients & unpaired mobile app
for IP or DECT phones in standby mode
1 employee uses a MAXIMUM of 1 licence
1
when making outbound calls
when using the desktop client
with a paired mobile phone
How many licences do I need?
In the majority of cases, the number of required licences is significantly fewer than your total number of employees, as un- or no-longer in use pascom licences are immediately available.
To best calculate which licence packet best suits your business, simply follow the following steps:
Multiply the number of differing employee / connection types (type 1, 2, 3 and 4) by the different assumed occupancy levels (100%, 80%, 40% or 10%).
Get Your Free Business Phone System in Minutes!
Have your business phone system up and running in under 5 minutes including 2 permanently free concurrent user licences and cloud PBX hosting!
+49 991 29691 200
Office Hours
Monday to Friday 8am to 6pm
Talk to us about how pascom phone systems can support you in optimising and upgrading your business communications. Get in touch for a free, no-obligation and personalised consultation:
- The perfect solution for your business size
- The optimal deployment (local or cloud based)
- The best features and functions for your business communications