VoIP for Law Firms & Legal Practices

Law firms and lawyers

By combining business telephony with chat,
video and even fax, PASCOM is the ideal all-in-one Cloud Communications solution for legal professionals.

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One place for all your communication channels.
Everything one app

One place for all your communication channels.

Legal service professionals have exacting requirements when it comes to communicating with their clients and therefore for their business phone system. A modern communications solution is an absolute must for all law offices organisations looking to digitally transform, improve and optimise how they communicate with clients. No matter where you work, PASCOM makes staying connected with your clients, associates, and partners simple - all you need is the PASCOM softphone Apps for desktop and mobile, an Internet connection and the PASCOM softphone will make sure you and your law firm colleagues never miss an important client call again.

Even more advanced features that make PASCOM a great choice for lawyers

Configuration

Simple configuration and management via intuitive, easy-to-use web portal.

Contacts

Centralised phone book management via the PASCOM desktop and mobile apps.

Workflows

Click2Dial, CTI & TAPI tools seamlessly integrate with your everyday apps.

Voicemail

Each consultant can have their own voicemail box with voicemail-2-email.

Fax

Still need a fax? PASCOM's virtual fax server with Fax-to-Email improves document management & reduces paper usage.

Anywhere, Anytime

With desktop and mobile apps, your law firm employees are always reachable, anywhere, anytime.

Time-of-Day Routing

Easy to configure call flows for different times of the day, day of the week, or month e.g. business hours and ensure the best availability.

Enhance the Client Experience

Enhance your client’s in-call experience with Music on Hold and relevant prompts.

Intelligent Call Distribution

Direct calls to the best suited, next available legal professional and improve answer times and improve client satisfaction.

Compatibility

Automatic setup for leading desktop VoIP phones, IP DECT office mobility phone systems & office door intercoms.

Online Meetings

Connect with clients directly where they are thanks to audio, video and web meetings.

Discover more features

Discover all PASCOM features and functions here.

Expertly manage all your law firm calls
Competent & Professional

Expertly manage all your law firm calls

With the PASCOM desktop and mobile apps, you can make and receive calls from anywhere, keeping your law firm connected with clients at all times. Our user-friendly call management tools make forwarding calls to colleagues quick and easy. The PASCOM desktop app's CTI and click-to-dial tools allow you to dial phone numbers directly from your preferred accounting software and/or your web browser.

Messaging and conferencing tools
Professional Online Meetings

Messaging and conferencing tools

The PASCOM cloud phone system includes a wide range of advanced features for business telephony, messaging, and collaboration as standard. No matter where you work or which device you use, all your clients' important contact information is readily available in PASCOM's fully synchronised address book. When face-to-face meetings aren't possible, our audio and video web meeting tools allow you to easily invite your clients to meetings via their web browser and connect with them using audio, video, chat, and even file and screen sharing tools, even when multiple lawyers are involved.

Expertly manage client cases with professional recordings
Professional Recordings

Expertly manage client cases with professional recordings

With PASCOM call recordings, you will always have a recording of important information to reference back to. Simply press the Record button in order to record critical points in the conversation. Optimise your recordings further with PASCOM AI and automatic transcription. This converts the recordings into text, allowing you to review them more quickly and easily find them later.

Keep sensitive client data and case information secure
Secure

Keep sensitive client data and case information secure

We know that the communication between you, your colleagues, and your law firm's clients must be kept confidential. That's why we do everything to ensure that PASCOM phone systems are and remain as secure as possible, from 24/7 monitoring and TLS encryption to penetration testing, ISO 27001 BSI-C5 information security certifications and GDPR compliance.

Transparent

One price per user. Plus telephony costs - all from a single provider.

No modules, no add-ons, no hidden charges - just simple, understandable pricing. You use PASCOM. We bundle licensing and telephony together on one bill.

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Give your employees the required tools to effortlessly provide your law firm clients the highest quality of service


Want to know more about how the PASCOM cloud phone system for legal professionals can help upgrade your client communications? Then contact us and book your free, live and personalised online demo today.