CTI Integration – PASCOM connects to your IT

PASCOM integrates itself into your existing IT landscape

Cloud-based phone system integration shouldn’t be a special project.
PASCOM connects voice, video, and chat functions to your existing IT infrastructure.

Through open interfaces and APIs, you can connect PASCOM directly
to your CRM, ERP, and industry-specific software.

With PASCOM, you create a central communication hub
instead of another isolated solution.

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Integrations are more crucial today than ever before.
Closed systems slow down processes.

Integrations are more crucial today than ever before.

Many telephone systems operate as isolated systems. Data remains isolated and processes run in parallel.

The consequences: calls have to be manually logged. Customer data isn't automatically available. Presence information isn't synchronized.

Anyone wanting to integrate a telephone system into their IT infrastructure needs an open architecture, not proprietary barriers.

Why APIs and CTI integration are indispensable.
Interfaces determine future viability.

Why APIs and CTI integration are indispensable.

Modern companies work with CRM, ERP, and cloud applications. Without clean cloud PBX interfaces, media breaks occur.

  • Without CTI integration, workflows remain inefficient.
  • Without VoIP - CRM system integration, processes remain manual.
  • Closed systems complicate identity management.
    Without an open REST API, individual customizations are impossible.
    Integration is not a nice-to-have add-on feature. It is the essential prerequisite for scalable IT.
  • Without an open REST API, individual customizations are impossible.

Integration is not a nice-to-have add-on feature. It is the essential prerequisite for scalable IT.

PASCOM consistently implements integration.
Technically Open. Strategically sound.

PASCOM consistently implements integration.

PASCOM offers a powerful PBX API and open REST API structures. This allows for flexible integration of third-party applications.

Microsoft Teams integrates seamlessly, including synchronized presence tracking.

Calls can be initiated directly from systems like Salesforce, DATEV, or Odoo via CRM phone integration. Incoming calls automatically open customer data.

WhatsApp Business integration, identity management systems, and IP-based hardware can also be seamlessly integrated.

PASCOM adapts to your IT architecture. Not the other way around.

DATEV

tomedo

Intercom Systems

WhatsApp for Business

Microsoft Teams

Microsoft Azure

VoIP Phones & Headsets

Snom, Yealink, Fanvil

Sonstiges

Why PASCOM excels in integration.
Flexible, scalable, future-proof.

Why PASCOM excels in integration.

  • Cloud-based phone system integration with open interfaces
  • REST API phone system for individual customizations
  • CTI integration for CRM and ERP systems
  • Microsoft Teams phone system integration with Presence Sync
  • Seamless integration of messengers, hardware, and identity management
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