Phone Systems for Agencies & Consultancy Firms

Services Delivered Professionally

By combining business telephony with chat, video and fax,
PASCOM is the ideal all-in-one cloud communication solution for
professional service providers, agencies, and consulting firms.

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All-in-One

With customers and teams all in one place

Professional service providers rely on dependable communication. A modern cloud communication solution helps simplify coordination, ensures accessibility, and efficiently manages clients, customers, and project partners. No matter where you work, PASCOM combines telephony, chat, video, and collaboration in a single, central platform. All you need are the PASCOM softphone apps for desktop and smartphones and an Internet connection. This keeps teams and clients connected at all times without having to switch between different tools.

Simple Setup

Simple configuration and management via intuitive, easy-to-use web portal.

Contacts

Central contact management via the PASCOM desktop and mobile apps.

Click2Dial

Click2Dial, CTI and TAPI allow for seamless work flow integration.

Voicemail to E-Mail

Each employee has access to their own voicemail box with voicemail to email as standard.

Virtual Fax

Fax to E-Mail simplifies document sharing and reduces paper usage.

Anywhere, Anytime

Whether in the office, in home office, or on the go, with PASCOM's desktop and mobile apps, you and your teams remain contactable from anywhere.

Time-of-Day Routing

Flexible scheduling and availability ensure professional call management.

Music on Hold & Prompts

Professional prompts and music on hold improve your customers' in-call experience.

Automatic Call Distribution

Forward calls directly to the appropriate contact person or team and reduce response times.

Auto Provisioning

Automatic setup for leading VoIP desktop phones, IP-DECT systems and door intercoms.v

Online Meetings

Conduct audio, video, and web meetings directly with customers, partners, and remote teams.

Chat & Team Messaging

Share information and files directly within your teams.

Stay Connected

Professionally & efficiently manage customer calls.

With the PASCOM Desktop and Mobile Apps, you can make and receive calls from anywhere, ensuring customers and contacts stay connected to your business at all times. User-friendly call management features make forwarding calls within your team quick and easy. The PASCOM desktop app, along with CTI and Click2Dial, allows you to dial phone numbers directly from business applications or your web browser.

High Performance

Improve your everyday communication professionalism

PASCOM cloud-based phone systems offer powerful business telephony and collaboration features included at no extra cost. Features such as call recording, intelligent call forwarding, and IVR menus help manage inquiries efficiently and organize calls professionally. Automatically greet callers and route them to the appropriate contact person or team. This ensures employees receive all relevant information about the call and can process customer requests more quickly and effectively.

Reliable Cloud Telephony.

Protect sensitive customer and company data.

Secure business communication is of paramount importance for professional service providers. Confidential information, customer data, and internal content are exchanged daily. Therefore, PASCOM develops and operates its platform with high security and data protection standards. Hosting in German data centres, GDPR-compliant processes, and clearly defined access structures ensure that your business communication remains reliable and secure.

Transparent.

One price per user. Plus telephony costs - all from a single provider.

No modules, no add-ons, no hidden fees - just simple, understandable pricing. You use PASCOM, we bundle licensing and telephony together on one bill.