VoIP for Real Estate Companies

The Real Estate and Property Management Industry

Clear, reliable, scalable and flexible
communication solutions for the real estate industry

Seamlessly connect estate agents with clients.
Seamlessly connected

Seamlessly connect estate agents with clients.

Real estate and property management agencies have unique requirements from their business telephony solutions. PASCOM’s phone menus and call management functions ensure that your agency team can quickly and professionally answer and manage client calls. Furthermore, the PASCOM desktop and mobile apps allow you to make and receive calls from anywhere, ensuring that your agents are easily accessible to all their clients, while our user-friendly call transfer features make transferring calls to colleagues quick and easy.

150+ advanced, user-friendly features
to boost estate agency professionalism

Call Management

Intelligently manage customer calls with time-based routing, call queues, options (IVR) menus, voicemail inboxes and even skills-based routing all included as standard.

Contacts

Centralised phone book management via the PASCOM desktop and mobile apps.

Call Transfers

Just like with Busy Lamp Field (BLF) keys, the PASCOM app lets you see which colleagues are online & available, transfer calls to them, and if necessary pick up calls from other extensions.

Call Queues

Setup up call queues with music on hold and professional prompts to create a more enjoyable in-call experience as callers wait to be directed to the next available employee.

Multi-device mobile integration

Stay connected on your office number, even when on the go or working remotely. With the PASCOM mobile softphone app, you and your team can call, chat, share and meet from anywhere.

Digital Fax

Still need to fax? Then you’ll love our virtual digital fax feature. Simply send and receive faxes directly via the PASCOM apps, while fax-2-E-mail sends incoming faxes directly to your inbox as PDFs.

PASCOM AI

The PASCOM AI tools allows you to automatically transcript voicemails and call recordings, store them in the PASCOM apps, and make them searchable for future reference. Another new AI feature is text-to-speech that enables you to create professional prompts in seconds.

 All-in-One Telephony, Chat and Online Meetings
Advanced Team Collaboration

All-in-One Telephony, Chat and Online Meetings

Flexibility, functionality and agility are core aspects that real estate and property management agents need to professionally connect and communicate with colleagues, buyers and sellers even when on the go. With PASCOM’s mobile and desktop softphone apps, estate agents have immediate access to all their everyday essential calling, messaging and meeting tools in one place - even when on the go.

Advanced Call Analytics
Analytics

Advanced Call Analytics

Professionalism is key within the real-estate industry and making informed timely decisions based on real-world data is crucial to driving performance and delivering highly professional client services. PASCOM provides an advanced, robust call analytics tool to measure your real-estate agency’s overall performance plus features such as call recording for quality control monitoring and enhanced training.

Protect confidential customer information and financial data
Reliably Secure

Protect confidential customer information and financial data

Data security is crucial for every company, and we take all necessary precautions to ensure that PASCOM is not only as secure as possible but also complies with GDPR requirements, including BSI-C5 and ISO 27001 certifications. The result: all your communication via the PASCOM platform is encrypted, allowing you, your colleagues, and your customers to connect and communicate with each other with confidence.
Transparent

One price per user. Plus telephony costs - all from a single provider.

No modules, no add-ons, no hidden charges - just simple, understandable pricing. You use PASCOM. We bundle licensing and telephony together on one bill.