PASCOM

Notice and Action Mechanisms

Notification pursuant to Article 16 of the DSA

pascom offers a variety of products, including Cloud as a Service solutions. As a hosting provider, pascom provides you with the opportunity to report any illegal content that comes to your attention during your use of the service. By submitting the report, you declare that the information contained therein is, to the best of your knowledge, accurate and complete.

If pascom does not have access to the reported content, the report will be forwarded to the relevant customer so that they can review it and delete the content if necessary. In any case, the customer will be asked to respond within a reasonable period of time. Your personal data (name and email address) will not be shared. We only forward the information you provide under “Description,” “Location,” and any “Attachments” to the relevant customer. However, any personal data contained therein will not be redacted or abbreviated. Therefore, please only enter personal data under “Description,” “Location,” and in any “Attachments” that we are permitted to forward to the customer.

Please send an email to legal[at]pascom.net with the following information:

  • Full name
  • Location (Group/Chat, including instance name)
  • Description
  • Attachments (screenshots, etc.)

If the report gives rise to a suspicion that a criminal offense has been committed, the entire report (including name and email address) will also be forwarded to law enforcement authorities. The lawfulness of the data processing is based on the legal basis of “necessary for compliance with a legal obligation” (Art. 6(1)(c) GDPR). The data will only be stored for as long as necessary to process the report and defend against any potential legal claims (approx. 3 years). For more information on data processing, please see our Privacy Policy.