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Keeping Patients and Doctors Connected

On-call and in-call, provide patients with the same amazing quality of care on the phone as you do in the practice with a modern collaborative communications solution. pascom provides medical centres and doctors offices with all the telephony functionality required to put connection at the heart of patient care.

  • Keep patients informed with informative promts.
  • Improve patient call flows with easy-to-follow option menus.
  • Increase patient comfort with music on hold & intelligent call queueing.
  • Enhance patient care with comfortable in-call experiences.

Deliver patient focused care with seamless workflows.

Connect your practice’s medical records / healthcare applications, e.g. tomedo® to seamlessly integrate telephony into your practice’s every day tasks. Connecting medical and telephony systems allows you to optimise practice workflows, save valuable time and deliver patient centric, highly personalised in-call experiences.

  • See who’s calling and automatically open patient records.
  • Automatically track and log every patient call.
  • Start calls via CTI direct from your EMR / EHR application.
  • Instantly access detailed medical histories and notes.

Connect Care Teams

Easily connect health centre staff and create secure collaboration groups for specialised care teams in order to deliver faster, more effective patient care with modern collaboration and TeleHealth tools.

  • Secure, anywhere access to calls, messages, video and sharing tools.
  • Promote staff collaboration to save time and reduce costs.
  • Collaborate in real-time with instant messaging and video.
  • Create meaningful, patient experiences.

Deliver amazing care with all your healthcare communications tools in one place

From local community practices and medical offices to larger inner city healthcare centres, quality of care and the patient experience must be at the heart of all patient communication from the moment they call. That’s why modern healthcare communication solutions must enable doctors and medical staff to ensure patient care is their number one priority by optimising practice efficiencies and improving patient communication which can only be achieved with a modern communications solution that combines traditional telephony with modern collaboration.

Simple configuration and management via intuitive, easy-to-use web UI.

Centralised phone book management via the pascom desktop and mobile apps.

Click2Dial, CTI & TAPI tools seamlessly integrate with your everyday apps.

Every staff member can have their own voicemail box with voicemail-2-email.

Inbuilt fax server & Fax-to-Email improves EDM & reduces paper waste.

Automatic setup for leading desktop VoIP phones, IP DECT & door intercoms.

Easy to configure Time Schemes and Opening Times that ensure the best availablity.

Enhance the patient in-call experience with Music on Hold and relevant prompts.

Improve answer times and direct calls to most qualified staff with call queues.

Keep your medical staff connected everywhere with desktop and mobile apps.

Resolve issues faster audio conferences and online video meetings.

Share information and files with specialist care team via instant messaging.

Interested? Get in touch!

Want to know more about how the pascom communications platform for Healthcare centres can support you in upgrading your patient communications? Then contact us and one of our adivisors will happily arrange an free online demo and answer any questions you have.


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Why Move Your Healthcare Communications to pascom?

With a pascom healthcare phone system, your doctors surgery or medical practice will benefit from all the modern must have collaboration tools combined with all the traditional PBX functionality required to stay connected with your patients, medical colleagues and care teams in a single, unified platform that is simple to setup, easy-to-use and does not break the bank.

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