No matching results Documentation Forum

All-in-one business phone system

Benefit from having all your phone, chat and meeting tools in one app, designed to transform your business productivity and cut telco costs. The pascom business phone system combines all your traditional telephony tools with modern Team Messaging and Contact Centre features and makes them easily and securely accessible direct via the cloud, meaning that no matter where you and your team work or which device, they will have all the tools they need to stay connected and productive - in the office, in home office and on the go.

Feature Rich

Take employee collaboration and customer engagement to the next level with phone, chat, meet and share all included as standard.

User-Friendly

Designed with admin and user UX in mind, pascom phone systems are quick and simple to setup, maintain and use.

Affordable pricing

Only pay for what you use with pascom’s Concurrent User phone system licensing. Unlimited users, channels and endpoints.

Cutting Edge Tech

More freedom, more mobility, more continuity. The pascom VoIP phone system gives you the freedom to work from anywhere.

Easy to use and manage

Get your pascom cloud phone system setup in minutes with the pascom step by step setup assistant. The pascom connector enables the effortless integration with leading business applications including Microsoft Active Directory, Exchange, and Office365 and makes all your essential contacts and phonebook data securely available where ever you and your team work. The pascom apps deliver an unified user-experience designed to seamlessly integrate into your everyday workflows to enable effortless communication betweem you, your team and customers.

  • Quick, simple, secure Cloud PBX setup.
  • Always up-to-date and managed services.
  • Integrates into your must have business apps.
  • Effortlessly connect users, teams and customers.

ALL INCLUSIVE FEATURES

pascom customers benefit from an all-inclusive feature set. With extensive telephony and Unified Communications & Collaboration UCC) features included as standard, integrating your pascom virtual cloud phone system into your daily workflows is easy and does not require any costly add-ons or additional upgrades licensing

  • Offer excellent customer experiences with Unified Communications & Contact Centre.
  • Easy to use Native Video Conferencing & Web Meeting suite for Desktop and Smartphone
  • Automated workflows and seamless integrations with leading directory services.
  • Work on your preferred device - Windows, macOS, Linux, Android & iOS.

Affordable Flexibility

With unlimited users, extensions, channels, endpoints combined with the option of cloud managed services, pascom delivers the ultimate flexibility to style your business communications platform exactly according to your business needs - all available for one affordable subscription. Enjoy further savings on 3rd party communication software and hardware with the pascom desktop and mobile softphone apps and the freedom to choose your preferred VoIP phone and SIP providers.

  • Stay up to date with automatic updates and managed services.
  • Apps for Windows, macOS, Linux and Android™ and iOS smart devices
  • Flexible Concurrent User subscription pricing
  • No additional add-ons.

Why switch to the pascom Cloud phone system?

The pascom cloud phone system is a software-based virtual phone system solution that combines all the funtionality of a traditional PBX with modern team collaboration and remote working tools to keep your team and customers connected. No matter where your team work from, they will have instant access to a reliable, secure and high performing communications solution that is designed to deliver the extra flexibility and scalability that your business requires - from Team Collaboration to Home Office Working.

  • WORK FROM ANYWHERE
  • SIMPLE SETUP AND MANAGEMENT
  • CLOUD UNIFIED COMMUNICATIONS
  • ANDROID/IOS MOBILE VOIP APPS
  • NATIVE VIDEO & WEB CONFERENCING
  • ADVANCED CALL & CONTACT CENTRE
30 Day Free Trial

THOUSANDS OF COMPANIES TRUST PASCOM TO STAY CONNECTED

Memset

Gary Redmond, Corporate Infrastructure Manager
We opted for the pascom phone system as it delivered all the advanced functionality and ease of management we were looking for when replacing our old Asterisk system and further drive our excellent customer service standards, coupled with the ability to retain our Snom desk phones to ensure maximum R.O.I, ease of integration with our new pascom phone system and deliver maximum audio quality for our sales and customer service teams.

seitenwind

Philipp Meixner, CEO
As a communications agency with just under 20 employees, the pascom phone system is perfect for us. The technical concept simply functions, which is what you want. The service is exceptional and always accessible (even if it is rarely needed) and as one of the agency’s business partners, we can only recommend pascom: open, straight forward, pleasant to work with - great. Thank you pascom!

AMPAREX

Stephan Förderung, CEO
We chose pascom because their phone systems offer a sleek, easy to use UC client and administration UI whilst providing us with all the PBX and UC features, control and visibility that we could possibly need from our business communications solution. As a result of our excellent experience, we are happy to recommend pascom phone systems to all our customers.

KiKxxl

Lars Hoeger, IT Director
When we make decisions regarding new systems, we want to make sure that we have both reins firmly in our hands. Therefore, it is essential to implement systems which adhere to OpenStandards, allowing us to seamlessly connect and integrate these to our existing systems. In addition, we require reliable suppliers, who are ready to customise their solutions to our requirements, which is why we chose pascom who offer exactly this service and more.

Weitblick

Kassandra Martin, Deputy Director & Reception Manager
We chose pascom as our telephony solution in part due to the scalability, flexibility and ease of deployment. In addition, the pascom platform functions perfectly with our digital guest directories in our rooms whilst offering the largest range of features at easily the most cost effective price compared to alternative solutions. A further deciding factor was the wide choice of compatible hardware that choosing pascom afforded us.

What is a Cloud Phone System?

A cloud telephone system is a software-based business telephony solution that is hosted in the provider’s Data Centre. Sometimes referred to as a Hosted PBX (Private Branch Exchange), a cloud phone system combines all the telephony functions of a traditional PBX with modern team collaboration tools and makes them available via the internet using VoIP (Voice over IP) and SIP (Session Initiation Protocol) technologies. The pascom Cloud phone system provides you with a complete business communications solution that unifies all your communication tools in to one platform and makes all your essential communication tools available from anywhere and on your favourite devices to ensure that you, your team and your customers stay connected no matter where you work.

Cloud Phone System Benefits

Cloud telephony and communication solutions are easily scalable making them ideal for companies of all sizes, from small and medium-sized business to and large companies. As a hosted communications platform, a cloud PBX makes all your communications tools available from anywhere via the Internet, ensuring the maximum flexibility regardless of your location. Furthermore, the pascom cloud phone systems desktop and mobile apps give you the option of accessing all your telephony and collaboration tools of your preferred device, giving you the freedom to work from HomeOffice and keeping you connected while on the move.

Cloud phone systems vs virtual phone systems

Cloud phone systems are often referred to as virtual phone systems, so much so that the two terms are now almost synonmous of each other. From the customer’s perspective, cloud and virtual phone systems are pretty much the same as a cloud phone system is not something physical and therefore must be virtual. However, in terms of the technology there is a difference which is how and where each type of PBX is deployed.
A cloud phone system is hosted within the phone system provider’s cloud infrastructure. This infrastructure is usually multi-tenant and includes inbuilt redundancies, load balancing, and Session Border Controllers. A Cloud phone system is usually deployed and made available to the customer within a matter of minutes, saving time and hassle.
A virtual phone system is deployed within a virtualised environment, which can be either on-premise or in a data centre. Such a deployment takes longer to setup as the process will often not be fully automated and on-going maintenance will likely be more labour intensive as Managed Services are often not included for virtual phone systems.

Cloud Phone System Requirements

As all your communication and messaging tools are hosted in the Cloud and made available via the Internet, cloud phone sytems do not require any additional onsite hardware other than that required for your conventional DSL connection. As calls are routed via VoIP, no analogue phone lines are required. In fact, all you need to start calling, messaging and conferencing is an Internet connection and our apps installed on either your smartphone, tablet, laptop and / or desktop PC. We also recommend using an approved business headset.

CALL, CHAT, SHARE AND MEET IN ONE PLACE

We upgrade business communications

Free Trial Book a demo