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Stay connected with clients, customers and colleagues all in one place.

Financial service professionals always have exacting requirements for their business phone system. A modern communications solution is an absolute must for all accountancy organisations looking to digitally transform, improve and optimise how they communicate with customers. No matter where you work, pascom ONE makes staying connected with your clients, customers and colleagues simple - all you need is the pascom softphone Apps for desktop and mobile, an internet connection and the pascom softphone will make sure you never miss an important client call again.

Advanced, user-friendly features make pascom ONE a great choice for accountants

Connect with clients and colleagues from anywhere with the pascom ONE phone system solution for financial services - the secure, all-in-one cloud communications solutions that allows you to make and receive calls on all your devices, work from home, connect with clients and colleagues via chat and video.

Simple configuration and management via intuitive, easy-to-use web portal.

Centralised phone book management via the pascom desktop and mobile apps.

Click2Dial, CTI & TAPI tools seamlessly integrate with your everyday apps.

Each consultant can have their own voicemail box with voicemail-2-email.

Virtual fax server with Fax-to-Email improves document management & reduces paper usage.

Keep your accountants and clients connected everywhere with desktop and mobile apps.

Easy to configure Time Schemes and Opening Times that ensure the best availablity.

Enhance your client’s in-call experience with Music on Hold and relevant prompts.

Direct calls to the best suited advisor and improve answer times.

Automatic setup for leading desktop VoIP phones, IP DECT phone systems & door intercoms.

Connect with clients directly where they are thanks to audio, video and web meetings.

Share information and files with specialist care team via instant messaging.

Expertly and professionally manage all calls from your firm’s clients

The pascom desktop and mobile apps allow you to make and receive calls from anywhere, ensuring that your all important clients can always connect to their accountant. Our user friendly call transfer tools make transferring calls to colleagues quick and easy, while the pascom Desktop app CTI and Click2Dial tools mean you can dial a client’s number direct from your favourite accountany software and/or browser.

  • Stay connected from Home Office and on the go.
  • Instant overview of all your calls in one place.
  • Never miss an important message with Voicemail-to-Email.
  • Detailed call time and date stamping for minute exact billing.

Powerful features to boost your accountancy firms’ professionalism

pascom ONE cloud phone systems come complete with a powerful set of business telephony and collaboration feature included at no extra cost. pascom’s our call recording system helps ensure that you and your accountants will always have a record of important information that can be refered back to. Professionally greet and automatically direct callers to the most qualified accountants by adding prompts and option (IVR) menus to your call flows. Further enhance your professionalism with call labels and provide your tax advisors with detailed information each specific caller including name, account details and data from the option menus.

  • Connect your favourite business applications and CRM systems
  • Minute exact record keeping and invoicing with call records
  • Optimise internal processes with detailed call analytics
  • Fully synchronised address books accessible on all devices

Keep sensitive client information & financial data secure

We think keeping customer data secure is essential, and we understand how important data security is to accountants and tax advisors. You work with sensitive customer information and client financial data every day. That’s why we take every precaution to ensure that pascom and pascom ONE is as secure as possible, including:

  • European Data Protection GDPR conform
  • Global information security gold standard ISO 27001 certified
  • TLS encrypted communication channels
  • Made and hosted in Germany

Give your accountants and advisors the tools they need & provide your accountancy business’ clients with the highest quality of the service

pascom is the complete business communications platform, making pascom the ideal choice for any accountants and tax advisors who looking to digitally transform how they communicate within the office and with clients. From mobile VoIP softphone apps to team messaging and online video and web meetings, pascom provides accountants everything they need to truly benefit from a professional all-in-one business communications solution.

Modern Unified Communications Suite

  • See which colleagues are available with presence.
  • Unified Messaging: Chat, Team Messaging and Fax.
  • Easy-to-use meeting tools for conferencing.
  • Simple, secure client communication.
  • All-in-one desktop and mobile collaboration app.
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All Inclusive Telephony Functions

  • Intelligent caller identification.
  • Extensive detailed call logging and histories.
  • Music on Hold, prompts and call queues.
  • Simple multi-site surgery integration.
  • All inclusive pricing with no add-ons.

What makes pascom the ideal phone system for
your tax advisors and accountancy business?

With pascom ONE, your accountancy business will benefit from a complete all-in-one phone system. Access all your essential business telephony tools plus the latest team messaging and remote working features in ONE platform, and help your firm more efficient, your accountants more productive, and your customer service ever better whilst enjoying significant cost savings.

  • Work from anywhere
  • Simple setup and management
  • Cloud Unified Communications
  • Android/iOS mobile VoIP apps
  • Video conferencing & web meetings
  • Advanced Call & Contact centre
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Thousands of companies trust pascom to stay connected

Logo - Amparex pascom Customer reference
Logo - KiKxxL pascom Call Centre Customer reference
Logo - Hotel Weitblick pascom Customer reference
Logo - Wake & Camp pascom Customer reference

seitenwind

Philipp Meixner, CEO
As a communications agency with just under 20 employees, the pascom phone system is perfect for us. The technical concept simply functions, which is what you want. The service is exceptional and always accessible (even if it is rarely needed) and as one of the agency’s business partners, we can only recommend pascom: open, straightforward, pleasant to work with - great. Thank you pascom!

Logo - Amparex pascom Customer reference

AMPAREX

Stephan Förderung, CEO
We chose pascom because their phone systems offer a sleek, easy-to-use UC client and administration UI whilst providing us with all the PBX and UC features, control and visibility that we could need from our business communications solution. As a result of our excellent experience, we are happy to recommend pascom phone systems to all our customers.

Logo - KiKxxL pascom Call Centre Customer reference

KiKxxl

Lars Hoeger, IT Director
When we make decisions regarding new systems, we want to make sure that we have both reins firmly in our hands. Therefore, it is essential to implement systems which adhere to OpenStandards, allowing us to seamlessly connect and integrate these into our existing systems. In addition, we require reliable suppliers, who are ready to customise their solutions to our requirements, which is why we chose pascom who offer exactly this service and more.

Logo - Hotel Weitblick pascom Customer reference

Weitblick

Kassandra Martin, Deputy Director & Reception Manager
We chose pascom as our telephony solution in part due to the scalability, flexibility and ease of deployment. In addition, the pascom platform functions perfectly with our digital guest directories in our rooms whilst offering the largest range of features at easily the most cost effective price compared to alternative solutions. A further deciding factor was the wide choice of compatible hardware that choosing pascom afforded us.

Logo - Wake & Camp pascom Customer reference

Wake & Camp Ruhlsdorf

Markus Gerlitzki, Managing Director
My team and I pride ourselves on the level of excellent care we provide our guests. However, it can be distracting when the phone is always ringing and we constantly answer the same questions. Thanks to the pascom phone system, we have been able to set up an automated attendant self-service hotline which allows guests to quickly get answers and if required callers can be quickly and efficiently routed to an employee. The system greatly improves customer service with around-the-clock answers around opening times and courses and therefore reduces the strain on employees, ensuring we are free to cater to the needs of our on-site guests.


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