Confused by all the tech jargon and fancy industry terms? Use our VoIP Glossary and learn what’s what.
All IP
Analog
Asynchronous Communication
ATA Analog Telephone Adapter
Audio Encoding
Audio Menu
Audio Response Units
Auto Attendant
Auto Provisioning
Automatic Call Distribution (ACD)
Bandwidth
Bring Your Own Device (BYOD)
Bring Your Own Provider (BYOP)
Call Detail Records (CDR)
Choose Your Own Device (CYOD)
Choose Your Own Provider (CYOP)
Click-to-Dial
CLIP No Screening
Cloud Communications
Cloud PBX
Codecs
Digital Technology
Digital Transformation
Enterprise Mobility Management
Extension Number
Extension Switch
Fax to Email
Find me / Follow me
Fixed Mobile Convergence (FMC)
FoIP
Gateway
Hardware as a Service
HD Audio
HD Video
HD Voice
Inbound Telephony
Instant Messaging
Interactive Voice Response
Intercom
Internal Extension
Internet Telephony
IP Address
IP Phone
ISDN
LAN
Landline Number
Local Area Code
MAC Address
Managed Service Provider
Media Gateway
Mobile Application Management
Mobile Device Management
Mobile VoIP Apps
NAT
One Number Concept
Online Status
Outbound Telephony
PBX
POTS
Presence Management
PSTN
Quality of Service
Remote Working
REST API
Session Border Controller
SIP
SIP Provider
SIP Trunking
Softphone
SOHO
T.38
TAPI
Team Collaboration
Teleworking
Unified Communications
VoIP
Upgrade your business communications with the pascom all-in-one cloud communications platform.
We upgrade business communications
Philipp Meixner, CEOAs a communications agency with just under 20 employees, the pascom phone system is perfect for us. The technical concept simply functions, which is what you want. The service is exceptional and always accessible (even if it is rarely needed) and as one of the agency’s business partners, we can only recommend pascom: open, straight forward, pleasant to work with - great. Thank you pascom!
Stephan Förderung, CEOWe chose pascom because their phone systems offer a sleek, easy to use UC client and administration UI whilst providing us with all the PBX and UC features, control and visibility that we could possibly need from our business communications solution. As a result of our excellent experience, we are happy to recommend pascom phone systems to all our customers.
Lars Hoeger, IT DirectorWhen we make decisions regarding new systems, we want to make sure that we have both reins firmly in our hands. Therefore, it is essential to implement systems which adhere to OpenStandards, allowing us to seamlessly connect and integrate these to our existing systems. In addition, we require reliable suppliers, who are ready to customise their solutions to our requirements, which is why we chose pascom who offer exactly this service and more.
Kassandra Martin, Deputy Director & Reception ManagerWe chose pascom as our telephony solution in part due to the scalability, flexibility and ease of deployment. In addition, the pascom platform functions perfectly with our digital guest directories in our rooms whilst offering the largest range of features at easily the most cost effective price compared to alternative solutions. A further deciding factor was the wide choice of compatible hardware that choosing pascom afforded us.
Markus Gerlitzki, Managing DirectorMy team and I pride ourselves on the level of excellent care we provide our guests. However, it can be distracting when the phone is always ringing and we constantly answer the same questions. Thanks to the pascom phone system, we have been able to setup an automated self-service hotline which allows guests to quickly get answers and if required callers can be quickly and efficiently routed to an an employee. The system greatly improves customer service with around the clock answers around opening times and courses and therefore reduces the strain on employees, ensuring we are free to cater to the needs of our on-site guests.