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Fixed Mobile Convergence

Fixed Mobile Convergence

What is Fixed Mobile Convergence?

Fixed Mobile Convergence, or FMC, is a telecomms industry term that essentially means the combining of fixed-line and mobile technologies to make users available on one specific number regardless of the device they use or where they work.

For the average consumer this is simple as they pretty much only use their mobile phones and many don’t even have a private landline anymore.

However, the business world requires a different approach as customers expect to reach businesses on a single phone number or range of numbers and employees don’t like handing out private mobile numbers or having to carry a second “Work” mobile.

Until recently, many smaller to medium sized businesses have either dismissed mobile VoIP and FMC as either nice to have features or something that is for large enterprise and by association too expensive. However, this is not the case as the feature comes as standard with pascom and overcomes a number of issues for both customers and employees, meaning FMC has become is now an essential part of any business communications solution.

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Philipp Meixner, CEO
As a communications agency with just under 20 employees, the pascom phone system is perfect for us. The technical concept simply functions, which is what you want. The service is exceptional and always accessible (even if it is rarely needed) and as one of the agency’s business partners, we can only recommend pascom: open, straight forward, pleasant to work with - great. Thank you pascom!


Stephan Förderung, CEO
We chose pascom because their phone systems offer a sleek, easy to use UC client and administration UI whilst providing us with all the PBX and UC features, control and visibility that we could possibly need from our business communications solution. As a result of our excellent experience, we are happy to recommend pascom phone systems to all our customers.


Lars Hoeger, IT Director
When we make decisions regarding new systems, we want to make sure that we have both reins firmly in our hands. Therefore, it is essential to implement systems which adhere to OpenStandards, allowing us to seamlessly connect and integrate these to our existing systems. In addition, we require reliable suppliers, who are ready to customise their solutions to our requirements, which is why we chose pascom who offer exactly this service and more.


Kassandra Martin, Deputy Director & Reception Manager
We chose pascom as our telephony solution in part due to the scalability, flexibility and ease of deployment. In addition, the pascom platform functions perfectly with our digital guest directories in our rooms whilst offering the largest range of features at easily the most cost effective price compared to alternative solutions. A further deciding factor was the wide choice of compatible hardware that choosing pascom afforded us.

Wake & Camp Ruhlsdorf

Markus Gerlitzki, Managing Director
My team and I pride ourselves on the level of excellent care we provide our guests. However, it can be distracting when the phone is always ringing and we constantly answer the same questions. Thanks to the pascom phone system, we have been able to setup an automated self-service hotline which allows guests to quickly get answers and if required callers can be quickly and efficiently routed to an an employee. The system greatly improves customer service with around the clock answers around opening times and courses and therefore reduces the strain on employees, ensuring we are free to cater to the needs of our on-site guests.

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