New Feature: pascom Global and Team Call Histories
What’s new with the overhauled pascom call history tools, how to use the new functionality and why.
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What’s new with the overhauled pascom call history tools, how to use the new functionality and why.
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Almost every business, no matter how large or small operates a form of contact centre. Stay on top and improve performance with the pascom phone system and contact centre analytics.
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Modern business VoIP phone systems are packed full of telephony, UC and Contact Centre features, ensuring businesses are able to benefit from a converged, single user-friendly business communications platform.
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Skills Based Routing is a Call and Contact Centre call routing strategy. But what is it exactly, what does it do and what are the benefits? Find out in the pascom blog.
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What does the future of the Asterisk-based call and contact centre look like? Find out here as we discuss what the future holds along with Call Centre Analytics experts Loway.
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Introducing the Yealink T4 series of modern SIP business VoIP phones.
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