Everything you need to know to make the switch to a cloud phone system
pascom ONE means one platform for everything your business needs to communicate effectively and professionally, including Business Telephony, Messaging and Meeting functionality.
With pascom your road to the cloud is extremely cost-effective, thanks to no upfront costs or ongoing maintenance fees, you only pay for what you actually use in one low monthly invoice.
With pascom ONE, staying connected with colleagues and customers is simple regardless of where your office is; in the office, in Home-Office or on the go!.
ISO Certification, secure cloud hosting, the latest encryption tech and continuous upgrades mean that your business will benefit from secure, reliable, and robust business communications.
New users, offices, and remote locations - with pascom ONE, onboarding and connecting them all is simple and allows you to scale your cloud phone system from the comfort of your desk.
Get up and running in minutes; register, add employees, setup the pascom apps and you’re all set to go and work from anywhere - all online and with just a few clicks!
A fast and stable broadband internet connection is a must have requirement when using a cloud phone system. In order to guarantee high quality audio calls, please ensure that your internet fulfils the following:
You don’t necessarily need to buy new VoIP phones for your new pascom ONE cloud phone system. It is possible that your existing phones can be used in combination with your virtual phone system. If you want extra flexibility and to save even more money, then all you really need your computer and/or mobile device plus a good headset. This provides your employees extra flexibility when remote working and will help save money on expensive VoIP phones.
When switching phone system and/or telephony providers, you need to consider what to do with your business phone numbers - keep them, order new numbers or perhaps both?
When ordering new or porting landline phone numbers, the German Bundesnetzagentur requires an address verification in order to allocate landline phone numbers. With pascom ONE, this will be either your most recent telephone bill from your existing provider and/or your company’s commerical registration certificate.
Use the following checklist in order to ensure your road to the cloud is smooth and effortless.
We upgrade business communications
Philipp Meixner, CEOAs a communications agency with just under 20 employees, the pascom phone system is perfect for us. The technical concept simply functions, which is what you want. The service is exceptional and always accessible (even if it is rarely needed) and as one of the agency’s business partners, we can only recommend pascom: open, straightforward, pleasant to work with - great. Thank you pascom!
Stephan Förderung, CEOWe chose pascom because their phone systems offer a sleek, easy-to-use UC client and administration UI whilst providing us with all the PBX and UC features, control and visibility that we could need from our business communications solution. As a result of our excellent experience, we are happy to recommend pascom phone systems to all our customers.
Lars Hoeger, IT DirectorWhen we make decisions regarding new systems, we want to make sure that we have both reins firmly in our hands. Therefore, it is essential to implement systems which adhere to OpenStandards, allowing us to seamlessly connect and integrate these into our existing systems. In addition, we require reliable suppliers, who are ready to customise their solutions to our requirements, which is why we chose pascom who offer exactly this service and more.
Kassandra Martin, Deputy Director & Reception ManagerWe chose pascom as our telephony solution in part due to the scalability, flexibility and ease of deployment. In addition, the pascom platform functions perfectly with our digital guest directories in our rooms whilst offering the largest range of features at easily the most cost effective price compared to alternative solutions. A further deciding factor was the wide choice of compatible hardware that choosing pascom afforded us.
Markus Gerlitzki, Managing DirectorMy team and I pride ourselves on the level of excellent care we provide our guests. However, it can be distracting when the phone is always ringing and we constantly answer the same questions. Thanks to the pascom phone system, we have been able to set up an automated attendant self-service hotline which allows guests to quickly get answers and if required callers can be quickly and efficiently routed to an employee. The system greatly improves customer service with around-the-clock answers around opening times and courses and therefore reduces the strain on employees, ensuring we are free to cater to the needs of our on-site guests.