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Bring Your Own Provider

Bring Your Own Provider

What is Bring Your Own Provider (BYOP)?

Bring Your Own Provider is similar to all the Brind/Choose Your Own strategies. Sometimes referred to as Bring Your Own Carrier (BYOC) or Choose Your Own Provider (CYOP), Bring Your Own Provider means having the ability to either bring your existing provider or choose the Voice provider that best suits your business requirements and then connect them to your telephony platform as opposed to utlising your phone system provider’s voice services.

BYOP has been around even since before Cloud Communications became mainstream. As the VoIP telephony industry started to take off, developers of VoIP telephone systems were often reliant on 3rd party providers for voice transmission services while legacy phone systems often required plug-ins with 3rd party Unified Communications or Contact Centre solution providers. That said, Bring Your Own Provider has been growing in recent times, driven mostly by the switch from on-premise to cloud-based telephony solutions which offer companies significantly more flexibility, scalability and cost savings compared to legacy on-premise PBX systems and now become synonomous with the option of choosing a different voice provider to your phone system provider.

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Benefits of BYOP

As mentioned above, BYOP has become synonomous with a business using a 3rd party voice carrier as opposed to using the voice services as offered by your phone system provider. In many circumstance choosing the all-in-one bundle offered by phone system providers is the right way go, but sometimes going the BYOP route makes more sense. For example, it could be the case that your phone system platform does not include voice provider services, or does not offer the coverage your business needs.

Another reason could be that you want to change to an all-in-one phone system provider platform, but are locked into a contract with your existing provider but do not want to or cannot afford to hang on to your old phone system because it is a drain on your resources. In this scenario BYOP makes perfect sense as it enables a so-called soft migration that means you can upgrade your phone system to get all those much needed extra features, functions and tools but continue using your existing provider before switching to your new provider as the contract ends.

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Philipp Meixner, CEO
As a communications agency with just under 20 employees, the pascom phone system is perfect for us. The technical concept simply functions, which is what you want. The service is exceptional and always accessible (even if it is rarely needed) and as one of the agency’s business partners, we can only recommend pascom: open, straightforward, pleasant to work with - great. Thank you pascom!

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Stephan Förderung, CEO
We chose pascom because their phone systems offer a sleek, easy-to-use UC client and administration UI whilst providing us with all the PBX and UC features, control and visibility that we could need from our business communications solution. As a result of our excellent experience, we are happy to recommend pascom phone systems to all our customers.

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Lars Hoeger, IT Director
When we make decisions regarding new systems, we want to make sure that we have both reins firmly in our hands. Therefore, it is essential to implement systems which adhere to OpenStandards, allowing us to seamlessly connect and integrate these into our existing systems. In addition, we require reliable suppliers, who are ready to customise their solutions to our requirements, which is why we chose pascom who offer exactly this service and more.

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Kassandra Martin, Deputy Director & Reception Manager
We chose pascom as our telephony solution in part due to the scalability, flexibility and ease of deployment. In addition, the pascom platform functions perfectly with our digital guest directories in our rooms whilst offering the largest range of features at easily the most cost effective price compared to alternative solutions. A further deciding factor was the wide choice of compatible hardware that choosing pascom afforded us.

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Wake & Camp Ruhlsdorf

Markus Gerlitzki, Managing Director
My team and I pride ourselves on the level of excellent care we provide our guests. However, it can be distracting when the phone is always ringing and we constantly answer the same questions. Thanks to the pascom phone system, we have been able to set up an automated attendant self-service hotline which allows guests to quickly get answers and if required callers can be quickly and efficiently routed to an employee. The system greatly improves customer service with around-the-clock answers around opening times and courses and therefore reduces the strain on employees, ensuring we are free to cater to the needs of our on-site guests.

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