VoIP phone system for Medical Practices & Healthcare

Healthcare phone systems for doctors'
practices and medical centres

From all the modern features that make your daily practice easier, to integration into your practice software and BSI-C5 certification, our telephone systems for doctors and medical practices meet even the highest requirementsof the healthcare sector.

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Increase accessibility to drive<br>patient satisfaction
Available

Increase accessibility to drive
patient satisfaction

Is the phone in your doctor's practice ringing non-stop? Numerous calls regarding appointments or prescriptions are handled daily, making communication on the phone a central part of your practices' daily routine. Therefore, reliable accessibility is an essential prerequisite for any professional phone system within a healthcare institution. With PASCOM, you will finally have a solution that optimally supports you and your medical workloads on a daily basis.

Keeping Patients and Doctors Connected
Reliable

Keeping Patients and Doctors Connected

On-call and in-call, provide patients with the same amazing quality of care on the phone as you do in the practice with a modern collaborative communications solution. pascom provides medical centres and doctors offices with all the telephony functionality required to put connection at the heart of patient care.

Deliver patient focused care with seamless workflows.
Patient Friendly

Deliver patient focused care with seamless workflows.

Connect your practice’s medical records / healthcare applications, e.g. tomedo® to seamlessly integrate telephony into your practice’s every day tasks. Connecting medical and telephony systems allows you to optimise practice workflows, save valuable time and deliver patient centric, highly personalised in-call experiences.

Connect Care Teams
Efficient

Connect Care Teams

Easily connect health centre staff and create secure collaboration groups for specialised care teams to deliver faster, more effective patient care with modern collaboration and TeleHealth tools.

Simple Setup

Simple configuration and management via intuitive, easy-to-use web portal.

Contacts

Centralised phone book management via the PASCOM desktop and mobile apps.

Click2Dial

Click2Dial, CTI & TAPI tools seamlessly integrate with your everyday apps.

Voicemail-2-Email

Each consultant can have their own voicemail box with voicemail-2-email.

Virtual Fax

Virtual fax server with Fax-to-Email improves document management & reduces paper usage.

Anywhere, Anytime

Take your practice with you everywhere, keeping you connected on your practices' phone number whilst you are on the way to, for example, a house call

Time-of-Day Routing

Easy to configure Time Schemes and Opening Times that ensure the best availablity.

Music on Hold & Prompts

Enhance the patient in-call experience with Music on Hold and relevant prompts.

Call Queues

Setup call queues to better manage calls, improve answer times, and direct patient calls to most qualified staff.

Auto Provisioning

Automatic setup for leading desktop VoIP phones, IP DECT & door intercoms.

AI Telephone Assistants

Ensure all calls are answered and reduce workload with PASCOM's AI telephony agents, which can be set up in minutes to take calls 24/7 and reduce the workload from routine tasks.

Call Analytics

Identify bottlenecks and peak times to optimise your practice workflows. Use call analytics to determine high call volumes, long waiting times, problems in the call flow, and the number of missed calls.

Transparent

One price per user. Plus telephony costs - all from a single provider.

No modules, no add-ons, no hidden charges - just simple, understandable pricing. You use PASCOM. We bundle licensing and telephony together on one bill.

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Interested? Get in touch!

Want to know more about how the pascom communications platform for Healthcare centres can support you in upgrading your patient communications? Then contact us and one of our adivisors will happily arrange an free online demo and answer any questions you have.