pascom Cloud Phone System Documentation and Release Notes


pascom Analytics
Gain real-time insight call statistics for evaluating Queues (Teams) and associated User performance.
18 min. read
Customised pascom Analytics
After you have familiarized yourself with the basics of pascom Analytics you can use this chapter to learn here how you to make your own adjustments.
10 min. read
Fax Server
How to optimally setup the pascom phone system's virtual fax server.
3 min. read
Call Recording System
HowTo record calls as a contractual quality and control tool or for training tool.
5 min. read
Intercom System
With the intercom system, you can easily reach multiple users with just one call.
2 min. read
pascom for DATEV integration
How to connect and integrate your DATEV application into your pascom ONE cloud phone system.
3 min. read
QueueMetrics Integration
QueueMetrics is a Call Center Queue (Teams) Analytics software.
3 min. read