Setting Up the Welcome Agent
16. Apr 2026
Learn how to set up, configure, and test the Welcome Agent of the pascom Cloud PBX.
pascom Admin User Handbook
Latest tutorials
Here you will find tutorials that have been recently created or modified.
Limits and Data Retention in the pascom.cloud
16. Apr 2026
Here you can find an overview of limitations of file sizes, retentions and periods of data storage.
Configure Services
14. Apr 2026
Learn how to configure basic service settings such as hostname, telephony parameters, LDAP authentication, and client behavior for your pascom phone system.
Supported third party SIP-Provider
14. Apr 2026
pascom provides a variety of trunk templates for setting up SIP trunks from third party providers. These templates help you with the setup and automatically create suitable call rules.
HowTo Tutorials
FAQs and how-to guides on various topics for pascom administrators
Change SIP Header
How to adapt the SIP Header?
Data protection and IT operations in the pascom cloud
Frequently asked questions and answers on data protection and IT operations in the pascom cloud
Function / Service Codes
Overview of pascom IP PBX Function Codes / Service Codes.
Nextragen - VoIP & Network Monitoring
Nextragen, the All-IP competence center for VoIP and Network measurement technology
Remove Dialplan Loops
How to identify, avoid and fix Dialplan Loops
Send unsuccessful blind transfers back to a team
In this HowTo you will learn a workaround on how to return unsuccessful blind transfers back to a team.
Setting up tomedo® Integration
This guide shows you how to set up the tomedo® integration on the pascom phone system.
Setup Extensions
How to setup and use extensions in your pascom phone system.
Support for colour blindness and colour vision deficiency
Learn how to modify the pascom client as a colour blind user of a user with sight difficulties.
Telephone Provisioning via DHCP
Instead of coupling each individual desktop phone with the pascom phone system via provisioning URLs, you can also automatically distribute the provisioning URLs via DHCP
Update automation with PowerShell-Script
In this HowTo you will learn how to automate the update process with the help of a PowerShell-Script.
Use FRITZ!Box as a IP gateway
n this HowTo you will learn how to use a FRITZ!Box as a IP gateway in your company.
Use pascom Client via Proxy Server
In this HowTo you will learn how to use the pascom client via your proxy server.
Using PipeWire Audio on Ubuntu Linux
With this guide, you will learn how to improve your audio quality with PipeWire on Ubuntu Linux systems.
Workaround for wrong scaling of the pascom client
With this workaround you can fix a wrong scaling of the pascom client on Windows.