Remove Dialplan Loops
+ Cloud and Self HostedHow to identify, avoid and fix Dialplan Loops
Overview
A dialplan loop exits when during a call, an extension is traversed 30 times.
Warning Notification
In the job box, a warning notification will appear as below:
CRITICAL: A dialplan loop was detected, see /tmp/.dialplan-loop-detected
Under /tmp/.dialplan-loop-detected a file will have been written that contains details on which extension the Dialplan Loop was caused.
Recommended Steps
In order to avoid Dialplan loops occuring more often, you will find further information in the file regarding the affected extensions and you can then edit your call flow accordingly.
The notification will only disappear once the file .dialplan-loop-detected has been removed (either deleted or moved). To do this log into the pascom phone system via SSH.