Documentation
pascom Product Documentation and Release Notes
-
Desktop Client User Guide
- Log on to the pascom client
- Layout and Overview
- Profile and Contactlist
- Search, Smart Filter and Notifications
- Making and receiving with the pascom Client
- Transfer, Pickup and Call forwarding
- Groups for Chat-Rooms and Conferences
- Chat, Group-Chats and Filesharing
- Use Video-Telephony and Screensharing
- Audio- and Video Conferencing
- The Call- and Team History
- pascom Teams - Working with call queues
- The Phonebook
- Send and receive faxes
- Use the Call Recording System
- My Device Control
- Headset and Audio Settings
- Extension Switch usage
- Use Kuando Busylight
- How to use Client Actions
- pascom Client Settings
- How to use the tomedo® Integration
- Quick Start
- Server Setup
-
Mobile Client User Guide
- pascom Mobile App pairing and login
- Profile and Contactlist
- Search, Smart Filter and Push-Notifications
- Telephoning with the pascom Mobile Client
- Groups for Chat-Rooms and Conferences
- Chat and Group-Chats
- Use Video-Telephony
- Audio- and Video Conferencing
- The Call- and Team History
- pascom Teams - Working with call queues
- The Phonebook
- Extension Switch usage
- Mobile App Energy Optimisation Settings
- User Management
- Telephone Book
- Web Conference User Guide
- Team Management
- Client Administration
- Endpoints
- Gateway Configuration
- Trunks
- Trunk Templates
- Automatic Call Distribution
- Modules
- Concepts
-
How to
- Data protection and IT operations in the pascom cloud
- Monitoring via Nagios or Icinga
- Setup Mobile Access via the Internet
- Using a Lancom as a Router
- Nextragen - VoIP & Network Monitoring
- Subscription Downgrades
- Setup Extensions
- Remove Dialplan Loops
- Function / Service Codes
- Change SIP Header
- Telephone Provisioning via DHCP
- tomedo® Integration setup
- Support & Release Notes
- REST API
tomedo® Integration setup
+ Cloud and Self HostedIn this tutorial we show you how to set up the tomedo® integration on the pascom telephone system.
To use the tomedo® integration you need the pascom Client from version 65.R1286.
Set up tomedo® in the pascom client
The telephony behavior of the tomedo® integration is set in the pascom client. To do so, go to the and click .
Set up a new Action.
For the tomedo® integration 3 actions are required. For each event type one action is needed (incoming/connected/hangup).
- Action | incoming
- Action | connected
- Action | hangup
- Click to create a new action. Choose the action type .
Action for incoming calls
- Name: - assign a name for the action e.g.
incoming
. - App-Path - set the path =
/usr/bin/curl
. - App-Parameter - set the URL for the parameters =
http://localhost:9090/incoming/${number}
. - Auomatically Perform Action - Activate all
Call Types
. - Call Direction - incoming and outgoing =
Both
. - Trigger Event -
upon ringing
.
Action for active / answered call
- Name: - assign a name for the action e.g.
connected
. - App-Path - set the path =
/usr/bin/curl
. - App-Parameter - set the URL for the parameters =
http://localhost:9090/connected/${number}
. - Auomatically Perform Action - Activate all
Call Types
. - Call Direction - incoming and outgoing =
Both
. - Trigger Event -
upon accept
.
Action to hangup
- Name: - assign a name for the action e.g.
hangup
. - App-Path - set the path =
/usr/bin/curl
. - App-Parameter - set the URL for the parameters =
http://localhost:9090/hangup/${number}
. - Auomatically Perform Action - Activate all
Call Types
. - Call Direction - incoming and outgoing =
Both
. - Trigger Event -
upon hangup
.
Setup in tomedo®
The three actions must be identical in pairs in tomedo® and pascom
can be adjusted. All three event switches (internal, external and team)
must be activated for all three actions.
To do so, go to the under and select . There you set
the Telephone Connection to AppleScript + URL pattern.
Activate the setting always use AppleScript for outgoing calls and set the URL pattern which must be identical to the pascom client actions.
To make a phone call tomedo® needs an Applescript, which contains a URL call with the callto: schema, to which pascom then reacts by outgoing Calls.
AppleScript
set tel to "xxx"
set telOhneSpace to do shell script "echo " & quoted form of tel & " | sed -e 's/ //g'"
set theScript to "open tel:" & telOhneSpace
do shell script theScript
How to use the tomedo® integration is described in the User Guide.