Documentation
pascom Cloud Phone System Documentation and Release Notes
pascom Desktop & Mobile Apps
Mobile App Pairing
This guide explains how to pair the pascom Mobile Client with the Desktop Client.
3 min. read
Layout and Overview
The pascom Client offers a responsive layout to adapt to your needs.
2 min. read
Search, Smart Filter and Notifications
All information about notifications, the search and Smart Filter in the pascom client
4 min. read
Making Calls with the pascom App
This guide shows you the telephony functions of the pascom app.
6 min. read
Transfer, Pickup and Call forwarding
Learn how to transfer, pickup and redirect calls
3 min. read
Groups for Chat-Rooms and Conferences
Create pascom groups for chat rooms and audio- /video conferences
4 min. read
Chat, Group-Chats and Filesharing
Use chat groups, share information with colleagues and send files.
4 min. read
Video-Conferencing with Screensharing
Use the video and screen sharing tools of the pascom Client for more effective collaboration with your colleagues.
2 min. read
Audio-Conferencing
Use the pascom Client conference tools for more effective collaboration with your colleagues and customers
2 min. read
The Call and Team Journal
Manage and analyze your call history and team activities with the Call and Team Journal in the pascom app.
6 min. read
pascom Teams - Working with call queues
Learn all you need to know about pascom teams and working with queues
3 min. read
The Phonebook
Learn everything you need to know about using the pascom telephone book
4 min. read
Send and receive faxes
In this Tutorial we will show you how to send and receive faxes and how to fully automate fax transmission.
4 min. read
Use the Call Recording System
This guide details how to use the pascom app's call recording function.
2 min. read
Managing My Devices
In this guide we explain how to use the Find Me Follow Me settings to control how and when your devices ring.
3 min. read
Remote Control of Mobile Devices
In this guide we explain how to use the pascom Desktop Client to control the pascom Mobile App.
3 min. read
Headset and Audio Settings
Configure your audio and headset settings with this tutorial
4 min. read
Line Key Configuration
In this guide we will show you how to set up the line keys of your hardware phone
3 min. read
Extension Switch usage
Extension switches allow convenient control of call actions via the pascom client.
2 min. read
Intercom User Guide
The pascom telephone system allows extensive interaction with Intercoms. In this manual you will learn which functions can be used.
2 min. read
How to use Client Actions
In this tutorial we will show you how to use client actions and transfer call data to an 3rd party application.
4 min. read
Use Kuando Busylight
The Kuando Busylight enables a visual presence display in conjunction with the pascom client
2 min. read
pascom Client Settings
In this tutorial you will learn which settings you can make on the pascom client.
4 min. read
How to use the tomedo® Integration
In this tutorial we show you how to use the tomedo® integration.
1 min. read
App Feature Overview per Platform
Get an overview of individual functions and features on Windows, MacOSX, Linux, Android and iOS
1 min. read
Mobile App Troubleshooting for Android and iOS
In this guide, you will find useful help for individual problem cases that can occur on Android and iOS operating systems.
4 min. read