AI Phone System – PASCOM Intelligence

Intelligent AI Agents for your Business Communication

PASCOM Intelligence helps you handle calls professionally, summarise conversations clearly, and deliver key information exactly when, where, and how you need it.

PASCOM’s AI agents – WelcomeAgent, Intelligent Voicemailbox and Pia – give you the ability to automate repetitive tasks, lighten the burden on your team, and ensure an important inquiry never falls through the cracks.

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Good conversations aren't much use if the knowledge gained from them is lost
The Challenge

Good conversations aren't much use if the knowledge gained from them is lost

Companies hold an almost countless number of valuable conversations with customers, leads, and business partners every day. Despite this, important information is often left in the phone call itself.

PASCOM Intelligence ensures that the key conversation details are retained. AI agents generate clear call summaries and provide your team with the exact information needed for any follow-up actions.

The Solution

PASCOM Intelligence makes Business Communication simpler

PASCOM Intelligence supports your business communications by optimising the areas where time is lost every day. Recurring tasks are handled automatically, important details are clearly summarised, and your team is provided with clear, precise, and actionable information. As such, everyone is kept up to date, allowing them to focus on what really matters: caring for customers.

Three Agents, one goal: ligthen your daily workload.
Your PASCOM AI Agents

Three Agents, one goal: ligthen your daily workload.

PASCOM Intelligence provides you with specialised AI agents that work together seamlessly whilst handling various specific tasks. Whether a professional reception service, intelligent voicemail or interactive conversations, each agent supports is designed to support you in a specific role.

All three agents work seamlessly together.
Powered by PASCOM Intelligence.

WelcomeAgent

Greet. Inform. Forward. The PASCOM Welcome Agent personally greets callers in a friendly and professional manner. With personalised, context-aware speech prompts, the PASCOM Welcome Agent ensures callers are immediately aware that they have reached the right place - even outside normal business hours.

Smart Voicemail Box

Messages. Transcription. Summaries. PASCOM's intelligent voicemail box receives voice messages, automatically creates transcripts and clear summaries, ensuring all the key information is neatly recorded and presented to you and your colleagues. As such, you no longer need to listen to voicemails, yet you will always stay of top of your messages.

Pia

Understand. Clarify. Support. Pia talks to your callers, understands their requests, asks follow-up questions, and supports you in handling recurring tasks. Thanks to the PASCOM connector, Pia can also communicate with other systems, enabling even smarter, more intelligent business processes and workflows.

Get to know Pia

Hello, I'm Pia

I am your interactive AI Agent, here to assist you wherever communication takes up your time.

I listen, understand customer requests, ask follow-up questions, and am able to conduct natural conversations. I adapt to your requirements and support you exactly where you need me. This saves valuable time and lightens your daily workloads, to allow your team to focus on the conversations that really matter.

And when more than just a conversation is required, I can access 3rd party systems via the PASCOM Connector to help you with business processes outside pure telephony, for example, when booking meeting slots.

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Each agent takes on the exact role for which it was developed.
How PASCOM's AI agents work together

Each agent takes on the exact role for which it was developed.

Every call is automatically handled by the appropriate AI Agent. The WelcomeAgent personally greets callers, ensuring a professional first-impression. If a conversation is required, Pia can take over. If no one is available, the Intelligent Voicemail handles message recording. All the while, PASCOM Intelligence is working in the background to generate transcripts, summaries, and tasks and then presenting all key information clearly and concisely to your team.

AI Agents Setup PASCOM Apps & AI

Save time. Lighten Workloads. Free up time.

Every call costs time: for the call itself, documentation, and follow-ups. The PASCOM AI Agents automatically handle many of these repetitive tasks. This enables you to save valuable working time every day, reduce manual effort, and free up time for the tasks that truly matter.

With PASCOM AI Agents, no call is lost.

Every caller reaches your company, even outside of your business hours.

Reduced processing, more time.

Automatic transcriptions and summaries replace time-consuming call notes.

React quickly - without extra effort.

All key information is immediately made available.

Less searching, better insights.

Every conversation record is documented and filed in a clear, understandable and easily identifiable way.

Less effort, lower costs.

Routine tasks automatically run in the background, meaning your team gains time for value-adding tasks whilst simultaneously reducing the effort required for documentation and follow-up work flows.

24/7 around the clock availability.

PASCOM's AI agents are always there for your callers, guaranteeing a professional presence and availability.

Communication doesn't end with the call. It begins there.
More than telephony. Simply better connected

Communication doesn't end with the call. It begins there.

We've all been there, relying on memory for key details after a call has ended and thanks to PASCOM AI, we no longer have to. PASCOM Intelligence automatically captures key conversation details, generates actionable summaries, and makes them available exactly where your team needs them. This ensures information is preserved rather than getting lost somewhere within your daily workflow.

Securely Developed. Made for Businesses

Intelligent communication needs trust

Business communication involves sensitive information. This is why PASCOM intelligence was specifically developed for professional business use.

All data is processed in compliance with the GDPR and securely hosted within the PASCOM platform. Pia supports your communication without compromising on data protection, data security, or reliability.

Meaning you benefit from intelligent AI support that meets the highest standards of security and compliance.

BSI C5 Certification

ISO certified processes

Business Ready

Seamless Integration

WHY PASCOM?

The right solution for your business communication

PASCOM combines modern business telephony with intelligent AI in a central platform. With PASCOM Intelligence and Pia you get more than just a standalone AI application; you gain a fully integrated, highly automated business communications and collaboration solution.

This reduces complexity, saves time and ensures that your business is ready for the next generation of intelligent business communication.

Everything in one solution

Telephony, AI, and Collaboration seamlessly interconnected, without 3rd party systems or constantly switching apps.

Intelligently integrated

Pia and PASCOM Intelligence are completely integrated into your business communication processes and support your team exactly where the heavy work loads are.

Developed for business

Professional features, high reliability and a solution that grows according to your requirements.

Data Protection included

Developed for the European market and designed for the responsible handling of sensitive company data.

Experience PASCOM

Discover just how intelligent business communication can be today

Get to know PASCOM Intelligence and Pia in a personalised online demo.

Together with you, our experts will review your requirements and demonstrate how PASCOM Intelligence helps you save time, lighten the burden on your team and organises your business communications more intelligently.

Experience how Pia answers calls, understands conversations, automatically documents information, and supports your team with their daily business communication challenges.

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