Documentation
pascom Product Documentation and Release Notes
-
Desktop Client User Guide
- Log on to the pascom client
- Layout and Overview
- Profile and Contactlist
- Search, Smart Filter and Notifications
- Telephoning with the pascom Client
- Transfer, Pickup and Call forwarding
- Groups for Chat-Rooms and Conferences
- Chat, Group-Chats and Filesharing
- Use Video-Telephony and Screensharing
- Audio- and Video Conferencing
- The Call- and Team History
- pascom Teams - Working with call queues
- The Phonebook
- Send and receive faxes
- Use the Call Recording System
- My Device Control
- Headset and Audio Settings
- Use Kuando Busylight
- How to use Client Actions
- pascom Client Settings
- Quick Start
- Server Setup
-
Mobile Client User Guide
- pasocm Mobile Client pairing and login
- Profile and Contactlist
- Search, Smart Filter and Push-Notifications
- Telephoning with the pascom Mobile Client
- Groups for Chat-Rooms and Conferences
- Chat and Group-Chats
- Use Video-Telephony
- Audio- and Video Conferencing
- The Call- and Team History
- pascom Teams - Working with call queues
- The Phonebook
- Mobile App Energy Optimisation Settings
- User Management
- Telephone Book
- Web Conference User Guide
- Team Management
- Client Administration
- Endpoints
- Gateway Configuration
- Trunks
- Trunk Templates
- Automatic Call Distribution
- Modules
- Concepts
-
How to
- Data protection and IT operations in the pascom cloud
- Monitoring via Nagios or Icinga
- Setup Mobile Access via the Internet
- Using a Lancom as a Router
- Nextragen - VoIP & Network Monitoring
- Subscription Downgrades
- Setup Extensions
- Remove Dialplan Loops
- Function / Service Codes
- Change SIP Header
- Telephone Provisioning via DHCP
- Support & Release Notes
- Developer APIs
pascom TAPI
For further information, please refer to our detailed Installation Guide.
Release 6.R84 (22.04.2020)
Overview
- TAPI now also supports software that requires TAPI v3 or v3.1.
MODIFICATIONS:
- [TAPI-27] - TAPI credentials are not accepting user without instance
- [TAPI-28] - Update reported TAPI Version to 3.1
- [TAPI-29] - Switch TAPI installer to Unicode
Release 5.R76 (19.12.2019)
Overview
- Windows feature updates no longer result in the settings (username, password, server, etc.) being deleted. A new configuration is required when installing the tapi update.
- Pickups within a Terminal Server installation function correctly again (requires a server update to 18.13 or newer).
- Special characters, e.g. umlauts etc. within passwords are correctly processed again.
MODIFICATIONS:
- [TAPI-20] - TAPI will loose settings after Windows 10 feature update
- [TAPI-24] - TAPI doesn’t accept umlauts and special chars
- [TAPI-25] - Enhance pickup command with username attribute if xmpp.supervisor is set
Release 4.R56 (08.03.2019)
Overview
- Calls that were started immediately after launching the TAPI application are no longer dropped
- If the TAPI user’s password is no longer valid, the driver will stop the registration process after 5 attempts
- Phone numbers with the following format “0044 (0) 29691 0” are now correctly transmitted to the pascom server
- Enhanced call hangup reliability for TAPI calls on a pascom 18 server
- Increased stability of XMPP connections to a pascom 18 server
MODIFICATIONS:
- [TAPI-4] - TAPI looses calls issued very early after initialization
- [TAPI-6] - TAPI: stop trying to reconnect if the password is invalid
- [TAPI-16] - Number cleanup for phone numbers containing (0) fails
- [TAPI-17] - Increase version field width
- [TAPI-19] - TAPI not reacting anymore after inactivity
- [TAPI-21] - Hangup does not work properly in tapi
Release 3.R42 (09.10.2018)
Overview
- TAPI is now compatible with pascom server 18.01 and newer
- New version number
- Rebranding from mobydick to pascom
MODIFICATIONS:
- TAPI-3 - Correct “Mobydick” to “pascom” in TAPI
- TAPI-14 - TAPI can’t connect if Role doesn’t contain RoleTypeList
- TAPI-15 - Implement new version numbering scheme in TAPI