Documentation
pascom Cloud Phone System Documentation and Release Notes
Deprecations
Here you will find an overview of services that no longer work with the current pascom version or will not be supported in the future.
Support for pascom client versions older than v.108 will be discontinued.
Software
| Date | with Version |
|---|---|
| 01.12.2024 | — |
We will be upgrading the minimally supported client version to version v.108 on 01.12.2024.
If you have not activated automatic updates, act early and update the pascom app to the latest version. You can find the version of your pascom client in Settings > About pascom client > Version.
Support of Ubuntu 20.04 will be discontinued
Software
| Announcement | Date |
|---|---|
| July 2024 | October 2024 |
We will stop supporting Ubuntu 20.04 from October 2024. Please update your Ubuntu version in good time.
Deprecation of MacOS 11
Software
| Announcement | Date |
|---|---|
| June 2024 | October 2024 |
We will stop supporting MacOS 11 from October 2024. Please update your MacOS version in good time. There will also be no more bug fixes for MacOS 11 until the deadline.
Deprecation of the Asterisk Dialplan “System” command
Software
| Date | with Version |
|---|---|
| 01.04.2024 | — |
As of April 1, 2024, we will remove the “System” dialplan command. This command was mainly used in the combinations “System(mail)” or “System(curl)”. For example, to automatically send a notification by e-mail or to forward REST requests to third-party systems.
As a replacement for your own customized scripts or inline scripts, we recommend
Use the notification feature in the actions, which offers a secure and efficient notification alternative. Replace “System(curl)” calls with the Asterisk curl() function call.
You do not have to do anything if you do not use the script function.
Support for pascom client versions older than v.98 will be discontinued.
Software
| Date | with Version |
|---|---|
| 29.02.2024 | — |
We will be upgrading the minimally supported client version to version v.98 on 29.02.2024.
Act accordingly and update the pascom app to the latest version. You can find the version of your pascom client in Settings > About pascom client > Version.
Support for Android versions older than v10 and 32-bit Android versions will be discontinued.
Software
| Date | with Version |
|---|---|
| 29.02.2024 | — |
We will end support for Android versions older than version 10, as well as all Android 32-bit versions, on February 29, 2024.
Support for Linux Ubuntu 20.04 will be deprecated.
Software
| Date | with Version |
|---|---|
| 01.11.2023 | — |
Already installed pascom clients on Ubuntu 20.04 will continue to work, but will no longer receive new version updates as we are raising the minimum system requirement to Ubuntu 22.04.
Old Mail2Fax - function of the pascom fax server is deactivated.
Software
| Date | with Version |
|---|---|
| 01.11.2023 | — |
The old Mail2Fax - function, which is based on configurable own mail addresses and server access data, will be removed after 01.11.2023.
UCS (Univention Corporate Server) Connector Template will be removed
Software
| Date | with Version |
|---|---|
| KW26 - 2023 | — |
User import via the UCS Connector is discontinued. Please use the LDAP Connector to set up user import via UCS.
Generic SIP Trunk Template will be deactivated
Software
| Date | with Version |
|---|---|
| KW25 - 2023 | — |
The generic SIP trunk template will be deactivated. This only affects pascom ONE telephone systems that were created after week 25 - 2023. Existing phone systems are not affected.
Deprecation of pascom Cloud Clients older than Version v.84
Software
| Date | with Version |
|---|---|
| 01.04.2023 | older than v.84 |
SIP over VPN Connections are discontinued
Software
| Date | with Version |
|---|---|
| 01.01.2023 | — |
SIP connections via a VPN tunnel will be discontinued as of January 2023. This was often used for insecure door intercoms or desk phones. We recommend using a Fritzbox as gateway for continued use of insecure end devices.
Encryption in phone provisioning is raised to TLS 1.2
Software
| Date | with Version |
|---|---|
| 01.11.2022 | — |
All end devices with the previous TLS 1.0 or 1.1 standard can no longer be provisioned on the pascom cloud telephone system as of 01.11.2022. pascom will continue to provide the functionality of the previously supported end devices, if technically possible. For unsupported end device models, please check if TLS1.2 is possible.
Android operating systems older than version 8.0 are no longer supported.
Software
| Date | with Version |
|---|---|
| 31.12.2022 | — |
The minimum requirement for the pascom Mobile App is raised to version 8.0.
Encryption for LDAPS connections is raised to TLS 1.2
Software
| Date | with Version |
|---|---|
| 01.09.2022 | — |
All LDAPS connections using the previous TLS 1.0 or 1.1 standard, will no longer be able to establish a connection with the telephone system as of 01/09/2022. This mainly affects external systems and in some cases hardware devices.
SIP TLS 1.0 and SIP TLS 1.1 are no longer supported in the pascom Clound
Software
| Date | with Version |
|---|---|
| 20.06.2022 | only pascom Cloud |
For all protocols (incl. SIP), at least TLS 1.2 is required as encryption method in the pascom.cloud. For supported devices, a firmware update may be necessary.
Support for Ubuntu 18.04 will be deprecated at the end of the year
Software
| Date | with Version |
|---|---|
| 31.12.2022 | — |
Ubuntu version 18.04 will no longer be supported after 2023. We are raising the minimum system requirement of the Linux distribution to version 20.04.
Beronet ISDN Trunk will be deprecated in the pascom Cloud..
Software
| Date | with Version |
|---|---|
| 31.12.2022 | only pascom Cloud |
The integration of an ISDN trunk via a Beronet gateway will be discontinued in the pascom Cloud at the end of 2022.
Mail-To-Fax feature does not receive a new authentication method.
Software
| Date | with Version |
|---|---|
| 30.05.2022 | — |
The mail-to-fax feature of the pascom telephone system can only fetch e-mails from servers that use a user name and password as authentication. Some providers deprecate this.
- e.g. Google deprecate this authentication method at the end of May 2022
Yealink Dect W52P support discontinued.
Hardware
| Date | with Version |
|---|---|
| 01.01.2022 | — |
The Yealink W52P Dect system is no longer supported by pascom Cloud.
- EOL - no more updates from the manufacturer’s side
DHCP server of the pascom telephone system will be deprecated at the end of the year (onsite).
Software
| Date | with Version |
|---|---|
| 01.01.2022 | — |
The pascom telephone system has a DHCP server, which can be used for a complete network. However, this feature was rarely if ever used, so the DHCP server will be deprecated.
- Does not affect DHCP provisioning of end devices.
- DHCP server of pascom has no UI, which is why management is only possible in a cumbersome way via a terminal.
- Every company already has a DHCP server, usually integrated in the router, which takes care of IP assignment in the company network.
Support for older Windows versions will be deprecated at the end of the year.
Software
| Date | with Version |
|---|---|
| 01.01.2022 | — |
The pascom client will no longer be supported on the following operating systems as of 01.01.2022.
- All Windows 32bit versions
- Windows 7, 8 and 8.1 (no matter if 32 or 64Bit)
- All Windows Server 32bit versions
- Windows Server 2012 and 2012R2 (No matter if 32 or 64Bit)
Support for some Yealink T4 models ends 2021
Hardware
| Date | with Version |
|---|---|
| 31.July.2021 | — |
Phones of following models are supported until 31.07.21. Furthermore, we cannot guarantee it because of the encryption technology used.
Affected models
| Model |
|---|
| Yealink T41P |
| Yealink T42G |
| Yealink T46G |
| Yealink T48G |
Support for pascom SMB Server ends 2020
Hardware
| Date | with Version |
|---|---|
| End of 2020 | — |
| Our technology is constantly evolving, which is why we are ending the Support for the pascom SMB Server at the upcoming turn of the year. |
- Replace your pascom on-site telephone system with a CLOUD telephone system.
- Contact our Sales Team, or your pascom sales partner to get free information about your possibilities.
Support for pascom 17 & 18 ends 2020
Service
| Date | with Version |
|---|---|
| End of 2020 | — |
| Our technology is constantly evolving, which is why we are ending the Support for pascom 17 and 18 at the upcoming turn of the year in order to focus soley on the current pascom version. |
- Replace your pascom 17/18 on-site telephone system with a CLOUD telephone system.
- Contact our Sales-Team, or your pascom Sales Partner to upgrade your license.
Static Conference Rooms removed
Software
| Date | with Version |
|---|---|
| September 2020 | 19.09 |
| Static conference rooms were replaced by pascom groups |
SNOM support for models 3XX + 7XX deprecated
(All models without the D in front)
Hardware
| Date | with Version |
|---|---|
| September 2020 | 19.09 |
| Support of reconditioned models deprecated |
SNOM PA1 is no longer supported
Hardware
| Datum | mit Version |
|---|---|
| September 2020 | 19.09 |
Call Groups deleted
Software
| Date | with Version |
|---|---|
| March 2020 | 19.05 |
| The call group feature has been removed, and teams should be configured instead |
Trunk Failover deleted
Software
| Date | with Version |
|---|---|
| January 2020 | 19.03 |
| No migration and no direct workaround. Support can help with an outgoing script if needed. |
IAX Trunks deleted
Software
| Date | with Version |
|---|---|
| January 2020 | 19.03 |
Cisco SPA 112 no longer supported
Hardware
| Date | with Version |
|---|---|
| November 2019 | 19.00 |
pascom SOHO Server no longer supported
Hardware
| Date | with Version |
|---|---|
| November 2019 | 19.00 |
| Perform a hardware upgrade. | |
 |
Cron Job Scripts removed
Software
| Date | with Version |
|---|---|
| November 2019 | 19.00 |
| (before / after) Scripts are no longer supported |
Auerswald Desktop Phones
Hardware
| Date | with Version |
|---|---|
| November 2019 | 19.00 |
 |
Beronet
Hardware / Software
| Date | with Version |
|---|---|
| November 2019 | 19.00 |
| All devices running on the same Beronet Gateway as the Trunk are no longer supported. |
Aastra / Mitel Desktop Phones
Hardware
| Date | with Version |
|---|---|
| November 2019 | 19.00 |
 |