Documentation
pascom Product Documentation and Release Notes
-
Desktop Client User Guide
- Log on to the pascom client
- Layout and Overview
- Profile and Contactlist
- Search, Smart Filter and Notifications
- Making and receiving with the pascom Client
- Transfer, Pickup and Call forwarding
- Groups for Chat-Rooms and Conferences
- Chat, Group-Chats and Filesharing
- Use Video-Telephony and Screensharing
- Audio- and Video Conferencing
- The Call- and Team History
- pascom Teams - Working with call queues
- The Phonebook
- Send and receive faxes
- Use the Call Recording System
- My Device Control
- Headset and Audio Settings
- Extension Switch usage
- Use Kuando Busylight
- How to use Client Actions
- pascom Client Settings
- How to use the tomedo® Integration
- Quick Start
- Server Setup
-
Mobile Client User Guide
- pascom Mobile App pairing and login
- Profile and Contactlist
- Search, Smart Filter and Push-Notifications
- Telephoning with the pascom Mobile Client
- Groups for Chat-Rooms and Conferences
- Chat and Group-Chats
- Use Video-Telephony
- Audio- and Video Conferencing
- The Call- and Team History
- pascom Teams - Working with call queues
- The Phonebook
- Extension Switch usage
- Mobile App Energy Optimisation Settings
- User Management
- Telephone Book
- Web Conference User Guide
- Team Management
- Client Administration
- Endpoints
- Gateway Configuration
- Trunks
- Trunk Templates
- Automatic Call Distribution
- Modules
- Concepts
-
How to
- Data protection and IT operations in the pascom cloud
- Monitoring via Nagios or Icinga
- Setup Mobile Access via the Internet
- Using a Lancom as a Router
- Nextragen - VoIP & Network Monitoring
- Subscription Downgrades
- Setup Extensions
- Remove Dialplan Loops
- Function / Service Codes
- Change SIP Header
- Telephone Provisioning via DHCP
- tomedo® Integration setup
- Support & Release Notes
- REST API
Server CLI (TUI) Interface
+ Cloud and Self HostedAccess the TUI (Text User Interface) interface of the pascom server.
Access to the pascom CLI Interface
The pascom CLI is a text-based (TUI) interface in which you can use various commands for debugging. The basis of this interface forms the Asterisk core system, which is integrated in the pascom telephone system.
To access the CLI interface, click on the small black shell symbol in the upper left corner of the Admin Web Interface.
You are now in the pascom CLI
From here you can use Asterisk commands to debug the pascom telephone system, evaluate telephone calls, read out channels and connections and much more.
Astersik Tutorial Series incl. SIP Debugging (only EN)
Root access to the pascom telephone system
The pascom telephone system operates on a Linux system to which you have full root access in the onsite version. This allows you to access the file system of the pascom telephone system.
Determine IP address
To access the system, you need the IP address of the telephone system. If you have purchased a pre-installed IP telephone system, please refer to the IP on the supplement or the label on the network interfaces. If you are not sure of the IP address, you can connect a monitor to the pascom and read the IP on the pascom TUI. Alternatively, use network scanners such as Nmap or look at the IP table of your DHCP server.
Access via SSH
Use a terminal of your choice (e.g. Putty for Windows) and log in:
ssh admin@192.168.100.1
User: admin
Password: assigned by you
You will then need root rights, otherwise access will be very restricted. You can get this with the command su or sudo su and by entering the password you used before.
---
Welcome to your asterisk PBX, admin!
You may need to use sudo or su to become root...
---
admin@pascom:~$ su
Password:
All integrated services like the file system, Session Border Controller or the Ethernet interfaces run in containers. To display all containers use the command lxc-ls -f.
NAME STATE AUTOSTART GROUPS IPV4 IPV6
controller RUNNING 0 cs 10.0.3.175 -
frei RUNNING 0 cs 10.0.3.117 -
ifenp1s0 RUNNING 0 cs 10.0.3.1, 10.1.3.2 -
ifenp4s0 RUNNING 0 cs 10.0.3.199, 10.1.3.3 -
pg RUNNING 0 cs 10.0.3.142 -
temp STOPPED 0 cs - -
werkstatt RUNNING 0 cs 10.0.3.116, 172.16.23.1 -
To change to a container, e.g. the file system of the pascom telephone system, use the command lxc-attach -n werkstatt. Display the folder structure with the command ls -ltr.
drwxr-xr-x 3 root root 4096 Feb 28 09:56 BACKUP
drwxr-xr-x 10 root root 150 Jun 23 09:42 usr
drwxr-xr-x 2 root root 3 Jun 23 09:42 srv
drwxr-xr-x 2 root root 3 Jun 23 09:42 opt
drwxr-xr-x 2 root root 3 Jun 23 09:42 media
drwxr-xr-x 2 root root 43 Jun 23 09:43 lib64
drwxr-xr-x 2 root root 1977 Jun 24 11:15 bin
drwxr-xr-x 2 root root 2030 Jun 24 11:15 sbin
drwxr-xr-x 12 root root 252 Jun 24 11:15 lib
drwxr-xr-x 2 root root 3 Jun 24 11:16 home
drwxr-xr-x 22 root root 4096 Jul 7 11:19 var
dr-xr-xr-x 307 root root 0 Jul 7 11:19 proc
dr-xr-xr-x 13 root root 0 Jul 7 11:19 sys
drwxr-xr-x 8 root root 500 Jul 7 11:19 dev
drwxr-xr-x 117 root root 4096 Jul 7 11:19 etc
drwxr-xr-x 4 root root 4096 Jul 7 11:19 root
drwxr-xr-x 19 root root 640 Jul 7 11:19 run
drwxrwxrwt 15 root root 4096 Jul 7 11:21 tmp
root@werkstatt:/#
From here you can access the pascom CLI with the command asterisk -r and debug the telephony.
Asterisk comes with ABSOLUTELY NO WARRANTY; type 'core show warranty' for details.
This is free software, with components licensed under the GNU General Public
License version 2 and other licenses; you are welcome to redistribute it under
certain conditions. Type 'core show license' for details.
=========================================================================
Connected to Asterisk 16.8.0 currently running on werkstatt (pid = 705)
werkstatt*CLI>
Never update the pascom system using the APT command. Use the following Update Guide to update your system to the latest version.
Access to the pascom CLI Interface
The pascom CLI is a text-based (TUI) interface in which you can use various commands for debugging. The basis of this interface forms the Asterisk core system, which is integrated in the pascom telephone system.
To access the CLI interface, click on the small black shell symbol in the upper left corner of the Admin Web Interface.
You are now in the pascom CLI
From here you can use Asterisk commands to debug the pascom telephone system, evaluate telephone calls, read out channels and connections and much more.
Asterisk: The Future of Telephony
Astersik Tutorial Series incl. SIP Debugging (only EN)
Root access to the pascom cloud phone system is not possible