Limits and Data Retention in the pascom.cloud
Here you can find an overview of limitations of file sizes, retentions and periods of data storage.
Overview
A productive cloud telephone system accumulates a lot of data every day, which can quickly grow to an unmanageable size. In order to keep telephone systems in the pascom.cloud performant, there are a few thresholds, limits and time periods for the retention period of your data, which we list below.
| Description | Limitations | Period |
|---|---|---|
| Cleanup/retention of Chat Archiv | – | 180 Days |
| Cleanup/retention of Journaldata | – | 180 Days |
| Cleanup/retention of recordings | – | 30 Days |
| Cleanup/retention of facimilies | – | 30 Days |
| Cleanup/retention of voicemails | – | 30 Days |
| Cleanup/retention of Voicemails sent by e-mail | – | 7 Days |
| Filesize limit for voicemails | 25MB | – |
| Filesize limit via Filesharing | Filesize max. 100MB | – |
| Upload filesize limitation of backups | Filesize max. 200MB | – |
| REST API request limitation | 120 Requests per minute | – |
| Connections per user | max. 5 connections | – |