Documentation
pascom Product Documentation and Release Notes
-
Desktop Client User Guide
- Log on to the pascom client
- Layout and Overview
- Profile and Contactlist
- Search, Smart Filter and Notifications
- Making and receiving with the pascom Client
- Transfer, Pickup and Call forwarding
- Groups for Chat-Rooms and Conferences
- Chat, Group-Chats and Filesharing
- Use Video-Telephony and Screensharing
- Audio- and Video Conferencing
- The Call- and Team History
- pascom Teams - Working with call queues
- The Phonebook
- Send and receive faxes
- Use the Call Recording System
- Managing My Devices
- Remote Control of Mobile Devices
- Headset and Audio Settings
- Line Key Configuration
- Extension Switch usage
- Intercom User Gudie
- How to use Client Actions
- Use Kuando Busylight
- pascom Client Settings
- How to use the tomedo® Integration
- Quick Start
-
Server Setup
- Using pascom.cloud
- pascom Appliance
- pascom Virtual IP PBX
- Amazon Web Services (AWS)
- pascom Cloud Service Provider (CSP)
- pascom Server Update, Backup and Restore
- Server Management Interface
- Server CLI (TUI) Interface
- Upgrade from pascom 17 or older
- Port Overview | Firewall Configuration
- pascom Server Structure
-
Mobile Client User Guide
- pascom Mobile App pairing and login
- Profile and Contactlist
- Search, Smart Filter and Push-Notifications
- Calling with the pascom Mobile App
- Groups for Chat-Rooms and Conferences
- Chat, Group-Chats & Filesharing
- Mobile App Advanced Settings
- Use Video-Telephony
- Audio- and Video Conferencing
- The Call- and Team History
- pascom Teams - Working with call queues
- The Phonebook
- Door Bell usage
- Extension Switch usage
- Mobile App Energy Optimisation Settings
- User Management
- Telephone Book
- Web Conference User Guide
-
Connector Import
- Users from CSV-File
- Users from LDAP Directory
- Users from Microsoft Active Directory
- Users from Azure Active Directory (aadds)
- Users from Univention (UCS)
- Contacts from CSV-File
- Contacts from LDAP Directory
- Contacts from Microsoft Active Directory
- Contacts from Microsoft Exchange
- Variables Assignment
- Structure Examples
- Automation
- Team Management
- Client Administration
- Endpoints
- Gateway Configuration
- Trunks
- Trunk Templates
- Automatic Call Distribution
- Modules
-
How to
- Data protection and IT operations in the pascom cloud
- Monitoring via Nagios or Icinga
- Setup Mobile Access via the Internet
- Using a Lancom as a Router
- Nextragen - VoIP & Network Monitoring
- Subscription Downgrades
- Setup Extensions
- Remove Dialplan Loops
- Function / Service Codes
- Change SIP Header
- Telephone Provisioning via DHCP
- tomedo® Integration setup
- Support & Release Notes
- REST API
R-Kom
+ Cloud and Self HostedOverview of the pascom managed Provider Template from R-Kom
Overview
Tariff in combination with pascom: VoIPTrunk, Glasfaser Ostbayern
Information about features and tariff informations can be found here: R-Kom.
To set up a SIP Trunk via a pascom Provider Template, you need the SIP Account data from your provider.
You will receive the account data for your SIP trunk account from your provider by mail or can be viewed online in a customer portal.
To the Customer Portal
Completing the Trunk Template
Each R-Kom product offers different configuration options. Please ask R-Kom how to address the host when registering your Trunk and select the appropriate template in the pascom telephone system.
Add a new SIP trunk under > > , which directs you the the SIP provider database. Using the filter, you can search directly for R-Kom templates. Select the R-Kom template and add your account data / credentials to the template setup wizard.
Fill in the Variables
| Variable | Description |
|---|---|
| Name | Enter a name for the trunk, which will be displayed in the Trunks overview. |
| Telephony username | Use the telephony username from your registration data. |
| Telephony password | Enter the corresponding password. |
| Number of registration | Registration phone number (Registrierungsrufnummer) as found in the registration data. |
| Area code | Enter your area code (Ortskennzahl / Ortsvorwahl) excluding the leading 0, e.g. 991. |
| Originating number | Telephony connection base / line number (Stammnummer) excluding extension number block e.g. the number displayed as XXXXXX in our example. |
| Prefix for incoming number | Any digit which should precede all incoming calls via this trunk. For example entering 0 will mean that all inbound call numbers will be displayed in the call logs on IP Phones as 00172123123 instead of 0172123123. This enables the direct call back from the call history via this trunk. |
| Number of extension digits | The digit length of User Extensions - NOT the number of digits in the number block |
| Extension for central | Enter the internal extension number to which calls to the first number of your number block (normally 0) should be routed, i.e. to the switchboard / reception / AutoAttendant. |
Example
After pressing the trunk will be added.
To make sure that your data has been entered correctly and that the pascom PBX has successfully registered with your provider, click on the - on the at your trunk. Here you can see if the registration has worked. (registered).
For onsite telephony, the pascom Outbound Proxy is required for this provider. In the you will find the setting for which the Outbound Proxy should be activated.
The trunnk is established and successfully registered. As a final step, you define your incoming and outgoing call rules to set the call behavior of your pascom telephone system.
We explain how to set up call rules in the Call Rules Tutorial