Documentation
pascom Product Documentation and Release Notes
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Desktop Client User Guide
- Log on to the pascom client
- Layout and Overview
- Profile and Contactlist
- Search, Smart Filter and Notifications
- Telephoning with the pascom Client
- Transfer, Pickup and Call forwarding
- Groups for Chat-Rooms and Conferences
- Chat, Group-Chats and Filesharing
- Use Video-Telephony and Screensharing
- Audio- and Video Conferencing
- The Call- and Team History
- pascom Teams - Working with call queues
- The Phonebook
- Send and receive faxes
- Use the Call Recording System
- My Device Control
- Headset and Audio Settings
- Use Kuando Busylight
- How to use Client Actions
- pascom Client Settings
- Quick Start
- Server Setup
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Mobile Client User Guide
- pasocm Mobile Client pairing and login
- Profile and Contactlist
- Search, Smart Filter and Push-Notifications
- Telephoning with the pascom Mobile Client
- Groups for Chat-Rooms and Conferences
- Chat and Group-Chats
- Use Video-Telephony
- Audio- and Video Conferencing
- The Call- and Team History
- pascom Teams - Working with call queues
- The Phonebook
- Mobile App Energy Optimisation Settings
- User Management
- Telephone Book
- Web Conference User Guide
- Team Management
- Client Administration
- Endpoints
- Gateway Configuration
- Trunks
- Trunk Templates
- Automatic Call Distribution
- Modules
- Concepts
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How to
- Data protection and IT operations in the pascom cloud
- Monitoring via Nagios or Icinga
- Setup Mobile Access via the Internet
- Using a Lancom as a Router
- Nextragen - VoIP & Network Monitoring
- Subscription Downgrades
- Setup Extensions
- Remove Dialplan Loops
- Function / Service Codes
- Change SIP Header
- Telephone Provisioning via DHCP
- Support & Release Notes
- Developer APIs
Import Users via XLSX
+ Cloud and Self HostedImport users for the initial installation via XLSX file (Excel, Open Office, Libreoffice, etc)
Useful Knowledge
Add Users Using via XLSX File
For the purposes of the initial installation, importing users via a .xlsx file is an excellent option. The file UserImport can be found under > > . Simply download the template, fill it out and upload it. Please take note of the instructions within the file.
Alternatively, you can use the Advanced Import option ( > > ). This option enables you to configure additional settings whilst adding the users:
- Assign IP telephones
- Assign pascom softphone
- Assign action templates
- Add work locations
- Create a global telephone book
- Define speed dials
As with the user import, please note the instructions contained within the file.
Only use the user import option once during the initial setup of your pascom phone system. Additional users must be added manually. Further user imports using the user import options will overwrite the already added users.