Documentation
pascom Product Documentation and Release Notes
-
Desktop Client User Guide
- Log on to the pascom client
- Layout and Overview
- Profile and Contactlist
- Search, Smart Filter and Notifications
- Making and receiving with the pascom Client
- Transfer, Pickup and Call forwarding
- Groups for Chat-Rooms and Conferences
- Chat, Group-Chats and Filesharing
- Use Video-Telephony and Screensharing
- Audio- and Video Conferencing
- The Call- and Team History
- pascom Teams - Working with call queues
- The Phonebook
- Send and receive faxes
- Use the Call Recording System
- Managing My Devices
- Remote Control of Mobile Devices
- Headset and Audio Settings
- Line Key Configuration
- Door Bell usage
- Extension Switch usage
- How to use Client Actions
- Use Kuando Busylight
- pascom Client Settings
- How to use the tomedo® Integration
- Quick Start
- Server Setup
-
Mobile Client User Guide
- pascom Mobile App pairing and login
- Profile and Contactlist
- Search, Smart Filter and Push-Notifications
- Calling with the pascom Mobile App
- Groups for Chat-Rooms and Conferences
- Chat, Group-Chats & Filesharing
- Use Video-Telephony
- Audio- and Video Conferencing
- The Call- and Team History
- pascom Teams - Working with call queues
- The Phonebook
- Door Bell usage
- Extension Switch usage
- Mobile App Energy Optimisation Settings
- User Management
- Telephone Book
- Web Conference User Guide
- Team Management
- Client Administration
- Endpoints
- Gateway Configuration
- Trunks
- Trunk Templates
- Automatic Call Distribution
- Modules
- Concepts
-
How to
- Data protection and IT operations in the pascom cloud
- Monitoring via Nagios or Icinga
- Setup Mobile Access via the Internet
- Using a Lancom as a Router
- Nextragen - VoIP & Network Monitoring
- Subscription Downgrades
- Setup Extensions
- Remove Dialplan Loops
- Function / Service Codes
- Change SIP Header
- Telephone Provisioning via DHCP
- tomedo® Integration setup
- Support & Release Notes
- REST API
Generic Doorbell
+ Cloud and Self HostedHow to integrate generic SIP door bells into the pascom telephone system
Overview
The pascom telephone system offers the possibility to integrate generic door bells. For the integration, a few prerequisites must be met by the manufacturer.
Requirements
To be able to operate a SIP door bell on the pascom server, the following requirements are necessary:
- SIP via TCP/TLS (encrypted signaling)
- SRTP (encrypted call data)
- Outbound-Proxy (Send data via session border controller)
- RTSP-Videostream (Transmission of video, mjpeg/rtsp)
Door Bell Setup
On the pascom admin web interface, go to > and click . In the next window select the template for generic Doorbell.
Parameter for Setup
Fill in the predefined fields with your data.
| Field | Example Value | Description |
|---|---|---|
| Name | Frontdoor | Name of the door bell |
| Device-Login | XXXXXXXXXXX | Login name is generated by pascom |
| Password | XXXXXXX | Password is generated by pascom |
| Image-URL | http://user:password@1.2.3.4/jpg/image.jpg |
URL of the Image |
| Video-URL | http://user:password@1.2.3.4/mjpg/video.mjpg |
URL of the video stream |
| Door Code | 1234 | DTMF Code to open the door |
| Dialable | Yes | Yes/No to call the door intercom |
| Extension | 503 | Internal extension of the door bell |
Example
Door Bell Configuration
Below you will find an overview of door bells that have been tested by pascom during the implementation. In general, you can use any SIP-enabled door bell. The following URL addresses must be set up on the door bell itself and also on the pascom telephone system. For the configuration of the door bell, also have the manufacturer’s documentation available as a useful aid.
Base Technology
| Function | Protocol | Description |
|---|---|---|
| Image | HTTP / HTTPS | JPEG/JPG |
| Video | HTTP / HTTPS / RTSP | H264 / MJPEG |
Reference List
Here you can find some reference URLs, for the integration of the video and image functionality, which have already been tried out by pascom. Please note that the URL addresses are structured differently for each manufacturer.
The manufacturers listed here are in no way intended to be a recommendation to buy.
Baudisch
| Typ | URL |
|---|---|
| MJPEG via HTTP | http://user:password@1.2.3.4/mjpg/video.mjpg |
| JPG Image | http://user:password@1.2.3.4/jpg/image.jpg |
SIP Configuration
Video Konfiguration
Please note that additionally the opening of the door must be configured by DTMF code.
2N IP Base
| Typ | URL |
|---|---|
| MJPEG via HTTP | https://admin:12345678@1.2.3.4/api/camera/snapshot?width=640&height=480&fps=15 |
| RTSP h264 | rtsp://1.2.3.4:554/h264_stream |
| RTSP mjpeg | rtsp://1.2.3.4:554/mjpeg_stream |
| JPG Image | – |
SIP Configuration
Video Configuration
Please note that additionally the opening of the door must be configured by DTMF code.
Grandstream
| Typ | URL |
|---|---|
| RTSP h264 | rtsp://admin:1234567@1.2.3.4:554/4 |
| JPG Image | http://admin:1234567@1.2.3.4/snapshot/view0.jpg |
SIP Configuration
Video Configuration
Please note that additionally the opening of the door must be configured by DTMF code.
Behnke
| Typ | URL |
|---|---|
| RTSP h264 | rtsp://root:Admin@1.2.3.4/axis-media/media.amp |
| JPG Image | http://root:Admin@1.2.3.4/axis-cgi/jpg/image.cgi |
SIP Configuration
Video Configuration
- No Image available
Please note that additionally the opening of the door must be configured by DTMF code.
Behnke Manual PDF(Steps of the manual no longer up to date!)
Functions of the Door Bell in the pascom Client
The pascom client enables extensive interaction with connected door bells. This includes the operation of the door intercom, the opening of the door and also the stream of the video camera. For a full use of all functions, the door bell must have a direct connection to the pascom Client.
A direct connection means that the pascom client must be in the same network as the door intercom. It does not matter whether it is the pascom Desktop or Mobile Client.
Mobile client without video stream, outside the corporate network
Video Stream and Image in the pascom Client
As you can see from the graphic above, a video stream between the door bell and the pascom client is only possible in the same network. Devices outside the company network must go without the video stream.
Door Intercom usage
The door intercom establishes a normal call when the bell is pressed, which can be received via SIP/SRTP from anywhere. The pascom client does not have to be in the same network.
Door opener usage
To open a door, the pascom client sends a DTMF code during the active call. The pascom client does not have to be in the same network and the door opener can be operated from anywhere.
Useful Informations
How can I make the video stream of my door bell available outside the company network? To do this, you must make settings on your network/router. For assistance, use our instructions for the mobile access via internet.
Why do Iphone devices have a black image when streaming video? If the door bell delivers the image/video data via HTTPS with a self-signed certificate, no image may be displayed on iOS devices. This is an iOS security policy. To get a picture, either a trusted certificate must be installed or the door bell must be switched to HTTP.