Documentation
pascom Cloud Phone System Documentation and Release Notes
Fanvil Desk Phones
Integrate your Fanvil IP desk phones into the pascom Cloud PBX
Supported Devices
Fanvil desk phones are primarily used in hotels, nursing homes and similar facilities. Therefore, they do not offer the full range of functions in the pascom Cloud PBX.
| Models | Description | Status |
|---|---|---|
| Fanvil V65 | ||
| Fanvil X210-V2 | ||
| Fanvil W611W (Linkvil WiFi handset) | ||
| Fanvil H6W | Info: It seems to work, but it is so slow. | Test required |
| Fanvil H1-2 Wire | Info: It does not ring by default. Only the LED indicates a call. | Test required |
| Fanvil V66 Pro | ||
| Fanvil H4W |
| Provisioning | Firmware Management | Remote control via desktop client | pascom Menu |
|---|---|---|---|
| yes | no | no | no |
Provisioning: The IP phone is managed via pascom.
Firmware Management: The firmware cannot be updated via pascom.
Remote control via desktop client: Calls cannot be started via the desktop client.
pascom Menu: No pascom menu is stored on a button on the phone.
As there are a variety of firmwares for the different IP phones, it is unfortunately not possible for us to test each one, so it may be that some firmware versions do not support pascom functions.
Provisioning
pascom is able to automatically and centrally configure IP phones from the manufacturer Fanvil. This process is called provisioning. For this purpose, pascom provides a basic configuration ( > ). This is sufficiently pre-parameterized and only needs to be adapted in some cases.
Add new phone
1. Determine MAC address
The MAC address is on the back of the phone.
Alternatively, the MAC address is often found on the product packaging.
2. Create endpoint
Log in to your pascom PBX and add a new device of type Fanvil Desk Phone under > .
Select a display name for the phone, e.g. Mrs. Müller - Central.
Enter the previously determined MAC address of the phone in the MAC address field.
For security reasons, use your own HTTP user and HTTP password data for the phone. The manufacturer’s default data will be overwritten during provisioning.
If you want to provision many endpoints, you can globally set your own HTTP password for all provisionings in the system settings.
3. Assign user
Next, you can assign a user or workstation to the IP phone. In the tab, a user (or workstation) can be assigned to the phone.
Finally, click on
4. Apply jobs
After saving changes, a corresponding entry to apply the jobs appears in the menu bar (top). Start the job by clicking on the . The phone is now completely set up.
5. Connect phone
Connect the IP phone to the network. The phone contains a built-in switch, use the Ethernet port labeled NET. If you are not using PoE (Power over Ethernet), connect the phone to mains power.
Is the phone already connected to your network? - Restart the phone.
If the phone is not brand new, you should always reset it to factory settings. To do this, turn on the phone, press the buttons on the home screen and then hold down the buttons until the phone restarts. Finally, confirm the factory reset by pressing .
Once the phone has been successfully registered for your user, test the telephony.
6. Test function
The easiest way to test the successful commissioning is to call your own voicemail box with *100. The announcement of your voicemail box should then be heard.
Accessing the Fanvil web interface
To access the web interface of your IP phone, you need the IP address. The following describes ways to find it:
Display IP address on the phone
Press the OK or Menu button on the phone and navigate to Status or Network Status. The IP address will be displayed there.
Determine IP address via the device list
Log in to the pascom web UI. Click on > . You will now see an overview of all available devices. To the left of each entry you will find an Info symbol. Click on it to get an overview of the provisioned phone, including the IP address.
Admin rights
To have access to some menu items in the web UI of the Fanvil phone, you need admin rights. The default login data are:
- Username:
admin - Password:
admin
After logging in, you can adjust the settings.
Basic Configuration
As already mentioned, Fanvil IP phones are provisioned with the help of the basic configuration. The basic configuration can be found under > .
Before changing the basic configuration, you must it.
You can also an already edited basic configuration. This way, newly created IP phones automatically receive the adapted basic configuration.
Assigning a basic configuration
A basic configuration can be assigned in several ways:
- Via > > Select and edit basic configuration, in the tab, several IP phones can be added at once.
- Via > > Select and edit IP phone in the tab you can change the basic configuration.