Support & Release Notes

Our Release Notes provide an excellent overview of all our asterisk based VoIP phone system release versions.

Supported Server Versions

Supported Versions

Rolling Release

We deliver new functions upon completion in a rolling process and do not wait for the “next big” version. As an advantage, our customers receive new features faster and there are not so many changes at once.

What is meant by “Supported Version”?

The term supported version relates to the most recent bugfix release of a pascom phone system server version. pascom guarantees the following services for supported versions only:

  • Updates, bug fixes, and security fixes
  • pascom PREMIUM Support
  • Compatibility of the pascom desktop and mobile clients
  • Compatibility of the server licence

Can I still use unsupported versions?

pascom does not prevent the use of unsupported versions in any way. However, through using an unsupported version the following consequences could occur:

1) Updates, bug fixes, and security fixes

Unsupported versions will not receive any updates, bug fixes or security fixes. In many cases, the pascom server must be connected to the internet to communicate with the pascom clients, using an unsupported version would be particularly negligent.

2) pascom PREMIUM Support

Accessing our fee-based PREMIUM support services will not be possible. You will first need to update to a supported version.

3) pascom desktop and mobile client compatibility

Both the pascom desktop and mobile clients are centrally updated. As pascom only tests client compatibility with supported versions, it could be the case that after an update, the clients are no longer able to connect to the pascom server or some functions may not work correctly.

In addition, each user will permanently be shown a message stating that the client is connected to a non-supported server.

Will I be warned before my version’s support expires?

Yes, approximately three months before the End of Support (EoS) date for the particular server version you are using, all pascom clients will display a brief message after a successful login.

What is “Extended Support”?

Due to the technological changes made between pascom 17 to 18 and the resulting potential extra workload / costs to our customers and partners, pascom have extended the support for this phone system version by an additional year and continues to guarantee the following:

  • pascom PREMIUM Support
  • pascom desktop and mobile clients compatibility

Release Notes

pascom Client

Version Release Type Published
Release 89.R2339 Bugfix Release 05.05.2022
Release 88.R2282 Bugfix Release 05.04.2022
Release 87.R2270 Bugfix Release 22.03.2022
Release 86.R2266 Bugfix Release 16.03.2022
Release 85.R2238 Bugfix Release 24.02.2022
Release 84.R2233 Bugfix Release 22.02.2022
Release 83.R2057 Bugfix Release 30.11.2021
Release 82.R2028 Bugfix Release 16.11.2021
Release 81.R2017 Bugfix Release 10.11.2021
Release 80.R1986 Bugfix Release 12.10.2021

pascom Cloud

Version Release Type Published
Release 20.06.2022 Bugfix Release 20.06.2022
Release 08.06.2022 Bugfix Release 08.06.2022
Release 16.05.2022 Bugfix Release 16.05.2022
Release 13.04.2022 Bugfix Release 13.04.2022
Release 05.04.2022 Bugfix Release 05.04.2022

pascom Server 19

Version Release Type Published
Release 19.23 Bugfix Release 23.06.2022
Release 19.22 Bugfix Release 20.04.2022
Release 19.21 Bugfix Release 01.02.2022
Release 19.20 Bugfix Release 13.12.2021
Release 19.19 Bugfix Release 18.10.2021
Release 19.18 Bugfix Release 10.09.2021
Release 19.17 Bugfix Release 09.09.2021
Release 19.16 Bugfix Release 09.06.2021
Release 19.15 Bugfix Release 09.04.2021
Release 19.14 Bugfix Release 31.03.2021
Release 19.13 Bugfix Release 01.02.2021

pascom TAPI client

Version Release Type Published
Release 6.R84 Bugfix Release 22.04.2020
Release 5.R76 Bugfix Release 20.12.2019
Release 4.R56 Bugfix Release 08.03.2019
Release 3.R42 Feature Release 09.10.2018