Support & Release Notes
Our Release Notes provide an excellent overview of all our asterisk based VoIP phone system release versions.
Supported Server Versions
We deliver new functions upon completion in a rolling process and do not wait for the “next big” version. As an advantage, our customers receive new features faster and there are not so many changes at once.
What is meant by “Supported Version”?
The term supported version relates to the most recent bugfix release of a pascom phone system server version. pascom guarantees the following services for supported versions only:
- Updates, bug fixes, and security fixes
- pascom PREMIUM Support
- Compatibility of the pascom desktop and mobile clients
- Compatibility of the server licence
Can I still use unsupported versions?
pascom does not prevent the use of unsupported versions in any way. However, through using an unsupported version the following consequences could occur:
1) Updates, bug fixes, and security fixes
Unsupported versions will not receive any updates, bug fixes or security fixes. In many cases, the pascom server must be connected to the internet to communicate with the pascom clients, using an unsupported version would be particularly negligent.
2) pascom PREMIUM Support
Accessing our fee-based PREMIUM support services will not be possible. You will first need to update to a supported version.
3) pascom desktop and mobile client compatibility
Both the pascom desktop and mobile clients are centrally updated. As pascom only tests client compatibility with supported versions, it could be the case that after an update, the clients are no longer able to connect to the pascom server or some functions may not work correctly.
In addition, each user will permanently be shown a message stating that the client is connected to a non-supported server.
Will I be warned before my version’s support expires?
Yes, approximately three months before the End of Support (EoS) date for the particular server version you are using, all pascom clients will display a brief message after a successful login.
What is “Extended Support”?
Due to the technological changes made between pascom 17 to 18 and the resulting potential extra workload / costs to our customers and partners, pascom have extended the support for this phone system version by an additional year and continues to guarantee the following:
- pascom PREMIUM Support
- pascom desktop and mobile clients compatibility
|Release 89.R2339||Bugfix Release||05.05.2022|
|Release 88.R2282||Bugfix Release||05.04.2022|
|Release 87.R2270||Bugfix Release||22.03.2022|
|Release 86.R2266||Bugfix Release||16.03.2022|
|Release 85.R2238||Bugfix Release||24.02.2022|
|Release 84.R2233||Bugfix Release||22.02.2022|
|Release 83.R2057||Bugfix Release||30.11.2021|
|Release 82.R2028||Bugfix Release||16.11.2021|
|Release 81.R2017||Bugfix Release||10.11.2021|
|Release 80.R1986||Bugfix Release||12.10.2021|
|Release 20.06.2022||Bugfix Release||20.06.2022|
|Release 08.06.2022||Bugfix Release||08.06.2022|
|Release 16.05.2022||Bugfix Release||16.05.2022|
|Release 13.04.2022||Bugfix Release||13.04.2022|
|Release 05.04.2022||Bugfix Release||05.04.2022|
pascom Server 19
|Release 19.23||Bugfix Release||23.06.2022|
|Release 19.22||Bugfix Release||20.04.2022|
|Release 19.21||Bugfix Release||01.02.2022|
|Release 19.20||Bugfix Release||13.12.2021|
|Release 19.19||Bugfix Release||18.10.2021|
|Release 19.18||Bugfix Release||10.09.2021|
|Release 19.17||Bugfix Release||09.09.2021|
|Release 19.16||Bugfix Release||09.06.2021|
|Release 19.15||Bugfix Release||09.04.2021|
|Release 19.14||Bugfix Release||31.03.2021|
|Release 19.13||Bugfix Release||01.02.2021|
pascom TAPI client
|Release 6.R84||Bugfix Release||22.04.2020|
|Release 5.R76||Bugfix Release||20.12.2019|
|Release 4.R56||Bugfix Release||08.03.2019|
|Release 3.R42||Feature Release||09.10.2018|