Chat, Group-Chats and Filesharing

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Use chat groups, share information with colleagues and send files.

Trainings Video

Chat with colleagues

Quickly exchanging information with a colleague has become an indispensable tool in business communication today. In the pascom client, simply click on a colleague in the to open the chat conversation window.

Open chat from the contact list Open chat conversation from the contact list

Alternatively, during an active phone call with your colleague, you can simultaneously open the chat conversation by clicking on in the Call element.

Open chat during a conversation Open chat conversation during a phone Call

The dynamic content area or view window will then show you the chat conversation.

Chat conversation Chat conversation open

Type a Chat message

  1. Enter your message in the lower and send the message by clicking on the or by pressing the enter key.

  2. If you want a paragraph in the chat message, press Shift + Enter key to insert a blank line.

Group chat with several colleagues

For group chat rooms you first need a pascom group which you can create with the following tutorial.

Click on the in your contact list to open the chat conversation.

Open Group Chat Open group chat via the contact list

The dynamic content area or view window will then show you the chat conversation of the group.

Group Chat Group chat with multiple participants

  1. Type your message as usual in the and send it by clicking on the or by pressing the enter key.

Close a Chat

  1. Close the current chat conversation by clicking on the in the upper right corner.

If you close a chat conversation and have already written a message but have not yet sent it, the pascom client saves what you have already written and you can continue editing it later. This allows you to jump back and forth between chat conversations.

Chat Notifications

If the conversation area is not in focus and you receive a new message, a notification message appears in the contact list at the profile picture and at the respective contact. The profile picture always shows you the complete, not yet read, messages. Contacts with new messages will automatically move up in the contact list, if the sorting is set that way.

Chat notification message in the contact list Chat notification message in the contact list

Send Files (Filesharing)

The client offers you the possibility to exchange files with your colleagues. This also works during an active call without having to hang up the phone.

There are several ways to send a file to your colleague.

  1. Click on the in the current chat conversation and select the file you want to send.

File sharing via file selection File sharing via file selection

  1. Drag the file you want to send from a folder directly into the Chat area.

Move File Move file directly into the conversation

  1. You can also drag/move a file directly onto your colleague in the contact list.

Move file to contact list Drag file onto a colleague in the contact list