Documentation
pascom Product Documentation and Release Notes
-
Desktop Client User Guide
- Log on to the pascom client
- Layout and Overview
- Profile and Contactlist
- Search, Smart Filter and Notifications
- Making and receiving with the pascom Client
- Transfer, Pickup and Call forwarding
- Groups for Chat-Rooms and Conferences
- Chat, Group-Chats and Filesharing
- Use Video-Telephony and Screensharing
- Audio- and Video Conferencing
- The Call- and Team History
- pascom Teams - Working with call queues
- The Phonebook
- Send and receive faxes
- Use the Call Recording System
- Managing My Devices
- Remote Control of Mobile Devices
- Headset and Audio Settings
- Line Key Configuration
- Extension Switch usage
- Intercom User Gudie
- How to use Client Actions
- Use Kuando Busylight
- pascom Client Settings
- How to use the tomedo® Integration
- Quick Start
-
Server Setup
- Using pascom.cloud
- pascom Appliance
- pascom Virtual IP PBX
- Amazon Web Services (AWS)
- pascom Cloud Service Provider (CSP)
- pascom Server Update, Backup and Restore
- Server Management Interface
- Server CLI (TUI) Interface
- Upgrade from pascom 17 or older
- Port Overview | Firewall Configuration
- pascom Server Structure
-
Mobile Client User Guide
- pascom Mobile App pairing and login
- Profile and Contactlist
- Search, Smart Filter and Push-Notifications
- Calling with the pascom Mobile App
- Groups for Chat-Rooms and Conferences
- Chat, Group-Chats & Filesharing
- Mobile App Advanced Settings
- Use Video-Telephony
- Audio- and Video Conferencing
- The Call- and Team History
- pascom Teams - Working with call queues
- The Phonebook
- Door Bell usage
- Extension Switch usage
- Mobile App Energy Optimisation Settings
- User Management
- Telephone Book
- Web Conference User Guide
-
Connector Import
- Users from CSV-File
- Users from LDAP Directory
- Users from Microsoft Active Directory
- Users from Azure Active Directory (aadds)
- Users from Univention (UCS)
- Contacts from CSV-File
- Contacts from LDAP Directory
- Contacts from Microsoft Active Directory
- Contacts from Microsoft Exchange
- Variables Assignment
- Structure Examples
- Automation
- Team Management
- Client Administration
- Endpoints
- Gateway Configuration
- Trunks
- Trunk Templates
- Automatic Call Distribution
- Modules
-
How to
- Data protection and IT operations in the pascom cloud
- Monitoring via Nagios or Icinga
- Setup Mobile Access via the Internet
- Using a Lancom as a Router
- Nextragen - VoIP & Network Monitoring
- Subscription Downgrades
- Setup Extensions
- Remove Dialplan Loops
- Function / Service Codes
- Change SIP Header
- Telephone Provisioning via DHCP
- tomedo® Integration setup
- Support & Release Notes
- REST API
Use Kuando Busylight
+ Cloud and Self HostedThe Kuando Busylight enables a visual presence display in conjunction with the pascom client
Overview
The Kuando Busylight is a real-time presence indicator that simplifies communication between employees. Visual and audible signals for incoming calls help to avoid unnecessary disturbances or walking distances and improve collaboration. The Kuando Busylight emits ringtones from the pascom client and signals the current call status in different colors, which makes a more pleasant working atmosphere.
Kuando Busylight LED Colors explained
The LED colors of the Kuando Busylight, depend on the call status of the respective user and show the following colors.
LED Color Red
- If the Kuando Busylight is red, the user has an active call and cannot be reached.
LED Color Yellow
- If the Kuando Busylight is Yellow, the user is currently receiving an incoming call.
LED Color Green
- If the Kuando Busylight is Green, the user is available and can be called.
Kuando Busylight Setup
Connect the Kuando Busylight to your computer via USB. Usually no driver software is necessary for the setup. The pascom client will then automatically recognize the new Kuando Busylight.
Why is my Kuando Busylight automatically recognized?
This is due to the settings of the pascom client. The Kuando Busylight is a supported device and is therefore automatically recognized. The device can also be ignored if you want to use the Kuando Busylight in another application.
The following Kuando Busylight settings are only available if the user also has a pascom softphone.
- Open the via the pascom menu.
- Click on in the Settings menu.
To disable the automatic detection of Kuando Busylight, select instead of in the drop-down box.
Kuando Busylight Audio Settings
The speakers integrated in the Kuando Busylight allow you to output the ring tone of the pascom client, giving you additional signaling.
- Select the type of ringtone and adjust the volume.