Documentation
pascom Product Documentation and Release Notes
-
Desktop Client User Guide
- Log on to the pascom client
- Layout and Overview
- Profile and Contactlist
- Search, Smart Filter and Notifications
- Telephoning with the pascom Client
- Transfer, Pickup and Call forwarding
- Groups for Chat-Rooms and Conferences
- Chat, Group-Chats and Filesharing
- Use Video-Telephony and Screensharing
- Audio- and Video Conferencing
- The Call- and Team History
- pascom Teams - Working with call queues
- The Phonebook
- Send and receive faxes
- Use the Call Recording System
- My Device Control
- Headset and Audio Settings
- Use Kuando Busylight
- How to use Client Actions
- pascom Client Settings
- How to use the tomedo® Integration
- Quick Start
-
Server Setup
- Using pascom.cloud
- pascom Appliance
- pascom SMB Server
- pascom Virtual IP PBX
- Amazon Web Services (AWS)
- pascom Cloud Service Provider (CSP)
- pascom Server Update, Backup and Restore
- Server Management Interface
- Server CLI (TUI) Interface
- Upgrade from pascom 17 or older
- Port Overview | Firewall Configuration
-
Mobile Client User Guide
- pascom Mobile App pairing and login
- Profile and Contactlist
- Search, Smart Filter and Push-Notifications
- Telephoning with the pascom Mobile Client
- Groups for Chat-Rooms and Conferences
- Chat and Group-Chats
- Use Video-Telephony
- Audio- and Video Conferencing
- The Call- and Team History
- pascom Teams - Working with call queues
- The Phonebook
- Mobile App Energy Optimisation Settings
- User Management
- Telephone Book
- Web Conference User Guide
- Team Management
- Client Administration
- Endpoints
- Gateway Configuration
- Trunks
- Trunk Templates
- Automatic Call Distribution
- Modules
- Concepts
-
How to
- Data protection and IT operations in the pascom cloud
- Monitoring via Nagios or Icinga
- Setup Mobile Access via the Internet
- Using a Lancom as a Router
- Nextragen - VoIP & Network Monitoring
- Subscription Downgrades
- Setup Extensions
- Remove Dialplan Loops
- Function / Service Codes
- Change SIP Header
- Telephone Provisioning via DHCP
- tomedo® Integration setup
- Support & Release Notes
- Developer APIs
My Device Control
+ Cloud and Self HostedIn this tutorial we show you how to control the call behavior of your devices.
Trainings Video
Overview
Device control is a great feature to control the call behavior of your devices yourself. Choose which devices you use and set which device to ring when and how.
“Config locked by Admin”
If you want to configure your devices yourself, the system administrator must enable this function for you.
My Devices
The device control can be found in the Client Settings.
- Open the via the pascom Menü
- Click on in the Settings menu
Device for outgoing Calls
Here you determine which device you want to use for outgoing calls. The pascom integrated softphone or a desk phone assigned to you. The pascom softphone is built into the software and is ideal for use with a headset.
- Click the at “Outgoing Calls “ and select your device.
Device Control for incomming Calls
With the device control for incoming calls you can control the call behavior of your devices.
simply the switch of the call type at which your Endpoint devices should ring. e.g. internal calls
You can additionally delay the start of the ringing. This makes sense if you use 2 devices for one type of call (e.g. internal calls) and one of them should start ringing later.
Switch off all Devices | DND
If you want to be unreachable, you can deactivate all .
- What happens if you switch off all devices? It is best to consult your system administrator, because there are many possibilities, e.g. announcements, call forwardings, voicemail box, etc..