Extension Switch usage

+ - Desktop & Mobile App

Extension switches allow convenient control of call actions via the pascom client.


Extension switches are a valuable tool to control the behavior of the pascom telephone system. With a simple on/off switch you can e.g. switch announcements, set call forwarding or cause a completely different call flow. The application possibilities are endless.


In order to use the extension switch as an interactive element in your contact list, corresponding roles must be defined that allow you to use the extension switch. If you do not find an extension switch in your contact list, contact your system administrator or IT administrator.

Extension Switch usage

In your contact list you will find the extension switch for e.g. Prompt AfterHours.

Extension Switch in the Contact List

  1. click on the Switch/- Button to activate the extension switch.

Extension Switch activated

  1. to deactivate the extension switch, click the Switch/- Button again.

Favor extension switch

You can add the extension switch to your Favorites, just like any other element in your contact list. Simply click on the star symbol and the extension switch will be added to your list of favorites.