Documentation
pascom Product Documentation and Release Notes
-
Desktop Client User Guide
- Log on to the pascom client
- Layout and Overview
- Profile and Contactlist
- Search, Smart Filter and Notifications
- Telephoning with the pascom Client
- Transfer, Pickup and Call forwarding
- Groups for Chat-Rooms and Conferences
- Chat, Group-Chats and Filesharing
- Use Video-Telephony and Screensharing
- Audio- and Video Conferencing
- The Call- and Team History
- pascom Teams - Working with call queues
- The Phonebook
- Send and receive faxes
- Use the Call Recording System
- My Device Control
- Headset and Audio Settings
- Use Kuando Busylight
- How to use Client Actions
- pascom Client Settings
- How to use the tomedo® Integration
- Quick Start
- Server Setup
-
Mobile Client User Guide
- pascom Mobile App pairing and login
- Profile and Contactlist
- Search, Smart Filter and Push-Notifications
- Telephoning with the pascom Mobile Client
- Groups for Chat-Rooms and Conferences
- Chat and Group-Chats
- Use Video-Telephony
- Audio- and Video Conferencing
- The Call- and Team History
- pascom Teams - Working with call queues
- The Phonebook
- Mobile App Energy Optimisation Settings
- User Management
- Telephone Book
- Web Conference User Guide
- Team Management
- Client Administration
- Endpoints
- Gateway Configuration
- Trunks
- Trunk Templates
- Automatic Call Distribution
- Modules
- Concepts
-
How to
- Data protection and IT operations in the pascom cloud
- Monitoring via Nagios or Icinga
- Setup Mobile Access via the Internet
- Using a Lancom as a Router
- Nextragen - VoIP & Network Monitoring
- Subscription Downgrades
- Setup Extensions
- Remove Dialplan Loops
- Function / Service Codes
- Change SIP Header
- Telephone Provisioning via DHCP
- tomedo® Integration setup
- Support & Release Notes
- REST API
pascom Mobile App pairing and login
In this guide, we explain how to pair your pascom Mobile app using the pascom desktop client.
Overview
In order to log on to the pascom Mobile Client, the pairing process must first be carried out once. Simply, the pascom Mobile App must couple with the Desktop Client. This can be done by the system administrator or, with the necessary permissions, by yourself.
The Pairing Process
Start the pascom Desktop Client and go to the Client Settings
- Open the Client Settings via the pascom menu.
- Click on My devices in the Settings menu.
- In the next step click on “Pair “ and a window with a password request will appear.
- Enter your login password of the pascom Desktop Client and click on next.
- Download the pascom Mobile APP for your smartphone and install the application.
Continue pairing process on the Smartphone
Now that you have made the necessary settings on the pascom Desktop Client, you can continue with the pairing on the Mobile Client.
- Open the pascom Mobile App on your smartphone.
- Click Start to begin the pairing
- Now scan the OR code from your desktop client and if pairing is successful you will proceed to the next step.
- Enter your mobile phone number which matches the SIM card you are using. Don’t worry, you will never make calls with your private cell phone number via the pascom Mobile Client. Finally, click on Next.
Your private mobile phone number is required to use the GSM fallback. If you do not have an active WLAN connection, the pascom Mobile Client establishes a connection via the cell phone network.
- Your pascom Mobile Client is now successfully paired.
Once the pascom Mobile Client has been registered, it can be used independently of the pascom Desktop Client.